--- title: Zip Platform Reviews meta_title: 'Zip Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 34 reviews by the users' company size, role or industry to find out how Zip Platform works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 34 scale: '5' date_modified: '2026-11-01' parent_category: name: Procurement url: https://www.g2.com/categories/procurement ---

Zip Platform Reviews & Product Details

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Average based on 34 real user reviews.

Zip Platform Reviews (34)

Reviews

Zip Platform Reviews (34)

4.6
34 reviews

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AM
Anas M.
SOC Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Helps keep our procurement process organized"
4/5
What do you like best about Zip Platform?

What I like best is that I can see the full history of a request without having to piece it together from emails. I can check what was requested, what information was provided, and where it is in the process. That's especially useful when someone comes back later asking why a request is still pending. I also find the interface pretty easy to work with once you get familiar with it. The request is laid out clearly, so i can et the information I need without going through a lot of screens. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

One thing I'd like to see improved is the reporting side. The request information is easy enough to follow, but when I need to look at the data from a broader view or get more detailed reporting, the options feel a little limited. I sometimes have to work around the available reports instead of getting exactly the view I'm looking for. Review collected by and hosted on G2.com.

Navyashree T.
NT
Navyashree T.
Ipaas Engineer
Mid-Market (51-1000 emp.)
"Zip Streamlines Procurement Intake with Fast Approvals and Easy Adoption"
4.5/5
What do you like best about Zip Platform?

Zip brings procurement requests into one intake process instead of scattering them across email and Slack. Requests are routed to the right approvers automatically, so approvals move faster and there's a clear audit trail. It also integrates with the systems we already use, like our ERP and finance tools, and the interface is simple enough that employees outside procurement use it without much training. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

Initial configuration of approval workflows and intake forms takes some time to get right, especially for more complex approval rules. Some advanced customization needed help from the support team. Once set up it works well, but the learning curve at the start is noticeable. Review collected by and hosted on G2.com.

Rajesh R.
RR
Rajesh R.
DevOps Enginner
Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Intake and Approvals with Fast Setup Support and Useful AI"
4.5/5
What do you like best about Zip Platform?

The intake form is what I use most. Requests come in through one place and the right approvers get pulled in automatically, so we're no longer chasing people over email for sign-offs. The interface is clean, and I can see where a request is stuck without asking anyone. It also connects with the tools we already use, like our ERP and Slack, so approvals and updates show up where people already work instead of in yet another inbox. Pages load quickly even with a lot of open requests. Onboarding was straightforward, and the support team answered our setup questions quickly. The AI features help with things like pulling key details from vendor documents, which saves some manual entry. Overall it's cut down the back and forth on every purchase, and the time saved has been worth the cost for us. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

The setup takes effort. Building approval workflows with the right conditions for each spend type or department took a few rounds of tweaking before it worked properly. Some reports are limited, so we sometimes export data to build what we need. Pricing can feel high for smaller teams, and a few of the AI suggestions needed manual correction. Adding custom fields or changing a live workflow also isn't always as flexible as I'd like. Review collected by and hosted on G2.com.

aparna y.
AY
aparna y.
SENIOR RECURITER
Small-Business (50 or fewer emp.)
"Streamlining Procurement with Better Visibility and Efficiency"
5/5
What do you like best about Zip Platform?

What I like most about Zip Platform is that it brings procurement requests, approvals, and workflows into one centralized platform. It makes it easier to track requests and see where they are in the approval process, which reduces manual follow-ups and saves time. The interface is also fairly intuitive, making it easy to navigate and manage day-to-day procurement activities. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

One area that could be improved is the level of customization. Some workflows can feel restrictive when trying to adapt the platform to specific procurement processes. The integration options could also be more flexible, and clearer guidance during setup would make onboarding easier. More automation and AI-driven features that reduce manual work would also add value. Review collected by and hosted on G2.com.

Umar J.
UJ
Umar J.
Freelance Consultant (Finance & ERP)
Enterprise (> 1000 emp.)
"Enhance SAP MM implementation scope with ZIP"
5/5
What do you like best about Zip Platform?

There are many areas which I, as a SAP FICO consultant like abt Zip when integrated with MM for procurement process automation.

1. Structured Purchase Request Intake : Zip provides structured Purchase request intakes which ensure cleaner Purchasing Data, resulting in fewer incomplete POs which in turn reduces manual intervention.

2. Intelligent Approval Workflows : When SAP's workflow approvals doesn't cover all stakeholder ZIP kind of fills that gap.

3. Strong FI Integration : its AI encoding capability leads to better invoice processing thus enhanced performance in context of FI.

4. Exceptional Handeling : Through its intuitive user interface routing problematic invoices to appropriate person in my experience it offers exceptional problem handeling compared to other AP automation tools out there. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

For small companies ZIP could be a bit expensive where the cost needs to be evaluated against some of the factors like transaction volumes, no of users etc. Its best suited to medium & large corporations where flexibility and scalibility is more appreciated than price. Review collected by and hosted on G2.com.

Ashutosh P.
AP
Ashutosh P.
Azure Admin
Small-Business (50 or fewer emp.)
"Zip Platform’s Simple, User-Friendly Design Streamlines Workflows and Boosts Productivity"
5/5
What do you like best about Zip Platform?

its simplicity, user-friendly interface, and the way it streamlines workflows. It makes it easier to manage tasks, collaborate with teams, and access information efficiently, which helps improve overall productivity. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

What I dislike about Zip Platform is that some features require multiple steps to complete simple tasks, and the navigation can sometimes be confusing. It would be helpful to have a more streamlined interface, clearer navigation, better search/filter options, and faster page loading. More customization and easier integration with commonly used tools would also improve the overall user experience. Review collected by and hosted on G2.com.

Parika B.
PB
Parika B.
Graphic Designer
Graphic Design
Small-Business (50 or fewer emp.)
"Zip Platform Makes The Workflow with an Easy and Organized"
4.5/5
What do you like best about Zip Platform?

I like Zip Platform because it reduces the amount of manual workflow, it keeps the work organized in one place, I use it regularly for daily purposes and it is very easy to use and keeps my data safe and easy to understand where it is and what is in it, without changing the data quality. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

The Zip platform is a little confusing for the first-time user, because for the first time when I was using it, sometimes it takes time to understand what the tool is, especially when we are using it with multiple requests at once. Review collected by and hosted on G2.com.

Jalpa p.
JP
Jalpa p.
Certified Pharmacy Technician
Small-Business (50 or fewer emp.)
"Clean, Intuitive Intake That Simplifies Purchase Requests for Everyone"
4.5/5
What do you like best about Zip Platform?

The front-end intake experience is clean and intuitive, to the point that even non-finance employees can submit a purchase request without needing a 30-minute training session. It also eliminates the confusion that comes from having requests scattered across emails, Slack messages, and random spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

The built-in reporting and filtering tools can feel a bit basic and rigid when I’m trying to pull custom, cross-department spend breakdowns or an audit snapshot. Also, whenever our underlying ERP or chart of accounts sync hiccups, it takes some digging to figure out where the mapping mismatch occurred. Review collected by and hosted on G2.com.

AL
Andre L.
Scheduler
Mid-Market (51-1000 emp.)
"Faster, Easier Purchasing with Streamlined Approvals and Smarter Spend Control"
4.5/5
What do you like best about Zip Platform?

It makes purchasing faster and easier by streamlining approvals, managing spend more effectively, and delivering a smoother experience for both employees and procurement teams. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

One thing I dislike about Zip Platform is that it can feel somewhat complex to set up and customize, especially for organizations with more complicated procurement workflows. The learning curve is noticeable for new users, and it can take time to get comfortable with all the options. In my experience, some of the more advanced configurations may also require extra support or training to implement properly. Review collected by and hosted on G2.com.

Anjali  S.
AS
Anjali S.
Custom software development
Computer Software
Small-Business (50 or fewer emp.)
"User-Friendly Workflow That Boosts Productivity"
4.5/5
What do you like best about Zip Platform?

Its user-friendly interface, smooth workflow, and ease of managing tasks in one place. It helps save time, improves productivity, and makes day-to-day work more organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about Zip Platform?

One area that could be improved is the flexibility of customization. Some workflows and approval settings can feel a bit rigid, and certain features may take time to learn or configure. More customization options, clearer guidance, and a smoother setup experience would make the platform even easier to use. Review collected by and hosted on G2.com.

Pricing

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Zip Platform Features
Notifcations
Workflows
Purchase Orders
Tracking
Onboarding
Analysis
Visibility
Audits