Zickt Reviews & Product Details

Zickt is a multi-channel customer communication platform that brings web chat, email, and form submissions into your Slack workspace. Instead of switching between dashboards, your support team responds to customers directly from the tool they already use. Built for growing support teams, Zickt provides a unified inbox where every customer conversation is visible, searchable, and actionable. Smart routing automatically assigns conversations to the right team, while private notes and handoffs make collaboration seamless. Your team gets complete customer context at their fingertips, including full conversation history, custom fields, and company profiles, so every response is informed and personal. Zickt supports web chat, email, and forms in one place with Slack-native responses, smart conversation routing, team assignments, and internal collaboration tools. Setup takes just 15 minutes. Zickt offers straightforward, conversation-based pricing starting at $29 per month with no hidden fees. Whether you're a small team just getting started or a growing business scaling your support operations, Zickt helps you respond faster and keep every conversation organised.