---
title: ZeroFox Reviews
meta_title: 'ZeroFox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 157 reviews by the users' company size, role or industry
  to find out how ZeroFox works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 157
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: System Security
  url: https://www.g2.com/categories/system-security
---

# ZeroFox Reviews
**Vendor:** ZeroFox  
**Category:** [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 157
## About ZeroFox
ZeroFox is the solution used to illuminate threat actor intent, mitigate threats and exposures, remove threats from the internet, and preemptively safeguard your reputation. ZeroFox uniquely fuses the core capabilities of Cyber Threat Intelligence, Brand and Domain Protection, Attack Surface Intelligence, Executive Protection and Physical Security Intelligence in one platform packed with intelligence you’ll actually use. ZeroFox defends your business from the everyday attacks that impact revenue, erode trust, and frustrate teams by: Discovering exposed assets, brands, domains, accounts, and emerging threats Validating the risks that matter most to you and your digital estate Disrupting attacks before they harm your business, your customers, and your people Our continuous cycle—Discover, Validate, Disrupt—delivers outcomes and helps organizations achieve deeper threat contextualization, faster detection and response times, and longer-term cost savings by anticipating, understanding, and mitigating external digital threats at scale. Join thousands of customers, including some of the largest public sector organizations and leaders in finance, media, technology, retail, and healthcare, and let ZeroFox deliver timely, personal, and usable intelligence so you can stay ahead of what’s next and reclaim what’s right.



## ZeroFox Pros & Cons
**What users like:**

- Users find ZeroFox to be very **user-friendly** , appreciating its smooth onboarding and effective brand protection. (35 reviews)
- Users appreciate the **effective brand protection** of ZeroFox, highlighting its ability to identify and combat scam sites efficiently. (32 reviews)
- Users value the **real-time threat detection** of ZeroFox, enhancing their security awareness across various digital platforms. (28 reviews)
- Users appreciate the **quick and effective alert notifications** from ZeroFox, enhancing daily operational efficiency and responsiveness. (23 reviews)
- Users value the **quick and effective alerts** from ZeroFox, enhancing daily operations and reducing false positives. (22 reviews)
- Users value ZeroFox for its **effective scam site detection** , significantly enhancing their security against threats. (22 reviews)
- Users commend the **responsive and attentive customer support** of ZeroFox, enhancing their experience and satisfaction. (21 reviews)
- Users value the **efficient monitoring** and takedown features of ZeroFox, ensuring brand safety and ease of use. (20 reviews)
- Analytics (19 reviews)
- Detection Efficiency (17 reviews)

**What users dislike:**

- Users are frustrated with the **inefficient alerts** of ZeroFox, experiencing delays in takedown processing and incomplete actions. (24 reviews)
- Users find the **repetitive false alerts** cumbersome, requiring time-consuming manual reviews that disrupt efficiency. (16 reviews)
- Users experience **slow performance** with ZeroFox, including delays in alert reporting and UI loading times. (14 reviews)
- Users experience **false positive alerts** with ZeroFox, leading to time-consuming manual reviews and frustration in monitoring. (12 reviews)
- Users experience issues with the **inefficient alert system** , facing delays and false positives that hinder timely responses. (11 reviews)
- Users find the **excessive notifications** from ZeroFox overwhelming, complicating the prioritization of genuine threats. (10 reviews)
- Users find the **inadequate reporting** features of ZeroFox limiting and desire more detailed analytics options. (10 reviews)
- Limited Customization (9 reviews)
- Users note **missing features** in ZeroFox, highlighting issues with alert noise, customization, and unreliable takedown success. (9 reviews)
- Users face **integration issues** with ZeroFox, particularly around email and other security tool configurations. (7 reviews)

## ZeroFox Reviews
  ### 1. Zerofox - Good Product and even better Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nikhil R. | Information Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about ZeroFox?**

Responsiveness with engineers, customer support, and platform ease of use. Easy to integrate with any tool that supports a rest API.

**What do you dislike about ZeroFox?**

Feature requests are slower in terms of actual implementation

**What problems is ZeroFox solving and how is that benefiting you?**

Impersonation, Fraud, Scam, Detections, Dark Web scanning, Credential leaks

  ### 2. zerofox review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 16, 2023

**What do you like best about ZeroFox?**

granular detection capabilities allows for much configuration

**What do you dislike about ZeroFox?**

false detections, detections often not actionable.

**What problems is ZeroFox solving and how is that benefiting you?**

Identifying our brand mentioned on darkwebs

  ### 3. Amazing software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shubham A. | Research Associate , Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about ZeroFox?**

It provides cloud as a service to it's clients where it protects it's clients from various cyber security threats , that's the best part.

**What do you dislike about ZeroFox?**

Email integration is not possible within the system , would love to see that if that's possible.

**What problems is ZeroFox solving and how is that benefiting you?**

Our company used ZeroFox majorly for ID theft protection so it was a very huge benefit for us.

  ### 4. The tool itself is amazing, their investigation services is average.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about ZeroFox?**

The tool itself is really good, you can easily setup your assets and ZeroFox will monitor it for any threats and violations. It's super easy to use and they have a really good knowledge base.

**What do you dislike about ZeroFox?**

We have their triage services, which in theory does an initial investigation on the alerts and only escalate confirmed threats. However, the vast majority of the escalated tickets are false positives that could had been triaged.

**What problems is ZeroFox solving and how is that benefiting you?**

Zerofox monitors our brand and ensures that no one is trying to impersonate our company. In the past we had issues where people registered similar domains and tried to phish our users using the similar domain.

  ### 5. Would recommend ZeroFOX to everyone!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandra H. | Digital Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about ZeroFox?**

I have been our company marketing point person working with ZeroFOX and in the tool for two and a half years now, and I love it! This tool brings everything necessary to our attention and helps remove the unwanted quickly to protect our brand. Not to mention, the customer service is AMAZING!

**What do you dislike about ZeroFox?**

The biggest issue was getting our marketing and information security teams to work together in order to optimize the tool; of course, it is less of an issue now that we have been in the tool for a few years. The sub-domain alerts can also be a little overwhelming, be sure to optimize this section with your rep.

**Recommendations to others considering ZeroFox:**

This tool should be a part of every company's Marketing and InfoSec strategy. ZeroFOX has been a fantastic asset to our organization.

**What problems is ZeroFox solving and how is that benefiting you?**

Our primary use for ZeroFOX is protecting our Brand from impersonations, phishing, and malicious activity. We also use the tool to protect our foward facing executives since they are at the highest risk for phishing.

  ### 6. Through, effective monitoring system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dave B. | Director of internal communications, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about ZeroFox?**

The service does a great job of providing alerts about online content across platforms that could pose a problem to the customer. The email summaries are helpful.

**What do you dislike about ZeroFox?**

It could do a better job of learning what isn't relevant as possible threats/problems.

**Recommendations to others considering ZeroFox:**

It's a good product with excellent support. Ask for a demonstration.

**What problems is ZeroFox solving and how is that benefiting you?**

It's given us a heads up on content on social media in particular that's from a spoof account or is very negative about the college.

  ### 7. Zerofox is Great

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about ZeroFox?**

Love the workflow of the tool and it is easy to use

**What do you dislike about ZeroFox?**

Not a lot of dislikes. Would maybe like to see more integrations with other tools

**Recommendations to others considering ZeroFox:**

Keep doing what you are doing

**What problems is ZeroFox solving and how is that benefiting you?**

Solves monitoring issues in looking for cyberattacks within our social media


## ZeroFox Discussions
  - [Who owns ZeroFox?](https://www.g2.com/discussions/who-owns-zerofox) - 1 comment
  - [How much does ZeroFox cost?](https://www.g2.com/discussions/how-much-does-zerofox-cost) - 1 comment
  - [Is ZeroFox safe?](https://www.g2.com/discussions/is-zerofox-safe) - 1 comment

- [View ZeroFox pricing details and edition comparison](https://www.g2.com/products/zerofox/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A45%3A23+-0500&secure%5Bsession_id%5D=f6d8accb-121c-4d0c-b2ed-0a886af6c4db&secure%5Btoken%5D=50acf99e1ec57db5a61a1cc2b25d6edcb47737adbbf0154d8c33c71eb5704782&format=llm_user)
## ZeroFox Integrations
  - [Crisis24](https://www.g2.com/products/crisis24/reviews)
  - [Datadog](https://www.g2.com/products/datadog/reviews)
  - [Elastic Stack](https://www.g2.com/products/elastic-stack/reviews)
  - [Exabeam New-Scale Platform](https://www.g2.com/products/exabeam-exabeam-new-scale-platform/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [Liferaft](https://www.g2.com/products/liferaft/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews)
  - [Microsoft Defender XDR](https://www.g2.com/products/microsoft-defender-xdr/reviews)
  - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Palo Alto Networks Cortex XSOAR](https://www.g2.com/products/palo-alto-networks-cortex-xsoar/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)
  - [Tines](https://www.g2.com/products/tines/reviews)
  - [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews)

## ZeroFox Features
**Detection**
- Bot Mitigation
- Real-Time Monitoring
- Alerts

**Identification**
- Monitoring
- Violations

**Risk Analysis**
- Risk Scoring
- Reporting
- Risk-Prioritization

**Functionality**
- Monitoring - Deep Web
- Monitoring - Dark Web
- Analysis
- Ticketing
- Simple Search
- Leak Source
- Centralized Dashboard
- Real-Time Alerts

**Functionality**
- Detection
- Media type

**Vulnerability Management - Digital Risk Protection (DRP) Platforms**
- Vulnerability Assessment
- Digital Footprint Mapping
- Fraud Detection
- Data Leak Detection
- Anti-Counterfeiting
- Brand Protection

**Orchestration**
- Security Workflow Automation
- Deployment
- Sandboxing

**Analysis **
- Intelligence Reporting
- Incident Reports

**Enforcement**
- Communication
- Plans
- Track

**Vulnerability Assesment**
- Vulnerability Intelligence
- Contextual Data
- Dashboards

**Incident Response Digital Risk Protection (DRP) Platforms**
- Threat Remediation
- Automated Reponses
- Incident Response Capabilities

**Information**
- Proactive Alerts
- Malware Detection
- Intelligence Reports

**Automation**
- Automated Remediation
- Workflow Automation
- Security Testing
- Test Automation

**Reporting and Analytics - Digital Risk Protection (DRP) Platforms**
- Threat Trends Analysis
- Risk Assessment Reports
- Customizable Dashboards

**Personalization**
- Security Validation
- Dynamic/Code Analysis

**Agentic AI - Fraud Detection**
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Generative AI**
- AI Text Summarization
- Generate Attack Scenarios
- Generate Threat Detection Rules
- Generate Threat Summaries

**Agentic AI - Threat Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Proactive Assistance
- Decision Making

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