ZeroFox Pricing Overview

What I appreciate most about ZeroFox is its ability to protect companies from online threats in an intelligent and straightforward manner. The platform monitors everything outside your network, including social media, fraudulent websites, and even the dark web, to detect scams or impersonation attempts before they can cause harm. I also value how it can automatically remove fake accounts or malicious links, which is a real time-saver. ZeroFox provides clear alerts and actionable steps to resolve issues, rather than just presenting confusing data. Overall, it feels like a comprehensive security solution that helps safeguard a company's brand and information online. Review collected by and hosted on G2.com.

Setting it up can take sometime, and its not very easy to use at first. There can be too many alerts and we may need to adjust setting to focus on the important ones. Integration with other tools could be smoother and the cost is quite high for smaller companies.

Occasionally the platform or customer support can be bit slow, especially during busy periods. Review collected by and hosted on G2.com.

I like that ZeroFox gets a lot of alerts, and they have a team that combs through all the noise and escalates the alerts that are most relevant and need my team's attention. This is a big time saver. It's also a pretty easy program to learn with an easy user interface. I appreciate that if we come across some content we would like to submit to a social media network to take down, it's possible to email the ZeroFox team, and they will enter that content as an alert and be able to submit a takedown request even if their system originally missed it. Review collected by and hosted on G2.com.

Unfortunately, the security alerts are not filtered out by ZeroFox's team, and we get a lot of noise that's not relevant to our business. Also, the takedowns are a great concept in theory, but they often take quite a while to be successful, and a high percentage of them are never actually taken down. The promise is to clean up threatening accounts and posts for the brand, but in reality, some content we want removed doesn't get taken down. The initial setup wasn't as easy as I would have liked, with calibration issues on escalated alerts leading to irrelevant escalations. Lastly, ZeroFox is a fairly expensive platform, and it's tied heavily to the platform formerly known as Twitter, which isn't as mainstream now. There are limitations with other platforms like LinkedIn and TikTok, which ZeroFox cites as API limitations, but this means missing out on information we'd like to be alerted on. Review collected by and hosted on G2.com.