ZeroFox Pricing Overview

What impresses us most about ZeroFox is the combination of a highly professional and genuinely friendly team with a product that keeps getting better and better. Our account manager is extremely supportive and always a pleasure to work with. The onboarding process was smooth and exceptionally well-organized.

The platform itself is very intuitive, especially when reviewing findings and reports. We really appreciate how helpful and clear the reports are. It’s obvious that the ZeroFox team constantly works on improving the platform, adding new features, and actually listens to user feedback.

Takedowns are straightforward and efficient, and the threat intelligence we receive is top-notch. The technical team is smart, fast, and always finds the right solution for us. All staff are willing to help, meetings are enjoyable, and it’s clear that ZeroFox puts customers first. Review collected by and hosted on G2.com.

Honestly, there’s nothing major we dislike! The only minor point is that some configuration steps seem complex – but thankfully, the ZeroFox team handles this for us in a very effective way. Overall, it’s a seamless and positive experience. Review collected by and hosted on G2.com.

I really appreciate the fact that ZeroFox provides notifications on issues that I wasn't initially aware of. This feature is extremely helpful as it allows us to address potential problems proactively. Furthermore, ZeroFox's ability to take down content is impressive, even though the success rate can vary. Nevertheless, we've experienced some notable successes in using this tool. I find the concept of escalated alerts particularly valuable because the tool captures a large volume of alerts and they have a team to vet and escalate the most critical ones for us. Trusting ZeroFox to find social media accounts and website domains impersonating our brand saves my team a tremendous amount of time and energy by automating what would otherwise be a labor-intensive and manual process, but it’s not always perfect. Review collected by and hosted on G2.com.

This concept of escalated alerts is really helpful, but there are times when alerts we would be highly concerned with are not escalated and alerts of little concern are escalated. Though this improved over time with better communication, it was initially problematic. Additionally, I'm frustrated by the varying success rate of ZeroFox's takedown ability, as it does not consistently achieve successful content removal, which can be attributed to platform limitations but is nonetheless a limitation. It also can take several weeks for a takedown to be successful. I'm confused and frustrated by alerts concerning content violations that are notified years after the content's original creation, which I assumed would only be a problem early on, but it persists. Lastly, I see limitations in ZeroFox's social media coverage, particularly the lack of alerts related to LinkedIn and inadequate monitoring capabilities for platforms like Facebook and Instagram. Review collected by and hosted on G2.com.