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G2 recognized Zelt
Zelt

By Zelt

4.6 out of 5 stars

How would you rate your experience with Zelt?

Zelt Pricing Overview

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Zelt Pricing Reviews

(2)
Jasmin C.
JC
"Streamlined Leave Management with Instant Approvals"
What do you like best about Zelt?

I love how Zelt is very, very easy to use. It's clear and the auto-approve function is a favorite because I don't have to wait for approvals from anyone—it's instantly approved. It's super helpful for planning holidays as I can see when my colleagues are off. This means I can almost manage myself, taking time off in a way that doesn't put my team at risk. It's really time-effective and makes my life easier. The setup was also very easy and didn't take longer than a couple of minutes. Switching to Zelt was more cost-effective and it's just a better product overall. Review collected by and hosted on G2.com.

What do you dislike about Zelt?

The calendar is a little bit buggy sometimes. It's super slow. I feel like there could be a better way to display the calendar or just make it quicker. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business (50 or fewer emp.)
"Useful features, but poor handling of inclusion and disappointing support"
What do you like best about Zelt?

Zelt offers a wide range of HR and payroll functions. It’s easy to manage employee records, run payroll, and centralise basic HR operations. The platform is feature-rich, which can be helpful for growing teams. Review collected by and hosted on G2.com.

What do you dislike about Zelt?

We left Zelt primarily because of how it handles leave policies. The Core plan limits you to just three leave types — and with annual leave and sick leave already pre-filled, that leaves only one slot for everything else: maternity, paternity, shared parental, adoption, compassionate leave, unpaid leave, or even a work-from-home policy.

We understand that developing a system involves trade-offs. But what’s been most disappointing is that, after we clearly raised this as an inclusion and equity issue, Zelt didn’t meaningfully engage with the point at all. The response focused on feature tiers, and didn't acknowledge the values behind the concern. This wasn’t about functionality—it was about the principles baked into the design, and that disconnect ultimately led us to move on.

Other concerns:

- Report generation is confusing — difficult to filter or extract relevant data.

- Customer support has declined — previously strong, but now often defers to a chatbot that gives vague or unhelpful answers.

- Some features feel unfinished — e.g. performance reviews and timesheets. The timesheets tool lets you log time, but extraction/export is clunky, and there’s no easy way to view or print what’s on screen.

- Not an official HMRC recognised software

- Integration issues - often had syncing issues with pensions provider Nest, and often required some manual editing of the bank file uploads for payroll payments Review collected by and hosted on G2.com.

Response from Judith Navarro of Zelt

Thank you for your honest feedback. We’re sorry to hear that your experience didn’t meet expectations, but it's great to know that Zelt helped you lay the foundations for your people operations.

With regards to the leave policies - Inclusion is a principle we care deeply about too, and we appreciate being held to a high standard. Our Core plan is designed with smaller teams in mind, as they typically operate with fewer leave types and simpler policy needs. For many early-stage companies, three configurable leave policies - for Annual Leave, Sick Leave, and one for All Other Leave, where employees can include a note with the reason - are sufficient.

However, we understand that as teams grow or aim to implement more inclusive and nuanced leave policies, needs become more complex. That’s why our People Pro plan includes unlimited leave types - and we genuinely believe it's well priced in the market.

Regarding your other points, thank you for sharing them. We’re actively working to improve product functionality, and I'm happy to share that we’ve made significant progress on reporting, timesheets, and pension integrations - with more improvements on the way.

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