Zelt Pricing 2026

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/23/2025

"Useful payroll and HR application with many good features"

5/5

What do you like best about Zelt?

Payroll is straightforward and accurate, official documents and submissions handled with ease

All HR information stored in one place

Integrations with accounting software

Helpful and responsive support with issues resolved within 48 hours Review collected by and hosted on G2.com.

What do you dislike about Zelt?

Minimum user numbers for plans, would like more flexibility for a startup with varied staffing needs

The AI help is sometimes frustrating Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/31/2025

"Useful features, but poor handling of inclusion and disappointing support"

1/5

What do you like best about Zelt?

Zelt offers a wide range of HR and payroll functions. It’s easy to manage employee records, run payroll, and centralise basic HR operations. The platform is feature-rich, which can be helpful for growing teams. Review collected by and hosted on G2.com.

What do you dislike about Zelt?

We left Zelt primarily because of how it handles leave policies. The Core plan limits you to just three leave types — and with annual leave and sick leave already pre-filled, that leaves only one slot for everything else: maternity, paternity, shared parental, adoption, compassionate leave, unpaid leave, or even a work-from-home policy.

We understand that developing a system involves trade-offs. But what’s been most disappointing is that, after we clearly raised this as an inclusion and equity issue, Zelt didn’t meaningfully engage with the point at all. The response focused on feature tiers, and didn't acknowledge the values behind the concern. This wasn’t about functionality—it was about the principles baked into the design, and that disconnect ultimately led us to move on.

Other concerns:

- Report generation is confusing — difficult to filter or extract relevant data.

- Customer support has declined — previously strong, but now often defers to a chatbot that gives vague or unhelpful answers.

- Some features feel unfinished — e.g. performance reviews and timesheets. The timesheets tool lets you log time, but extraction/export is clunky, and there’s no easy way to view or print what’s on screen.

- Not an official HMRC recognised software

- Integration issues - often had syncing issues with pensions provider Nest, and often required some manual editing of the bank file uploads for payroll payments Review collected by and hosted on G2.com.

What problems is Zelt solving and how is that benefiting you?

Zelt helped us centralise core HR tasks like payroll, employee records, and absence tracking, which was useful as we built out our internal operations. Having everything in one place simplified admin for a small team.

That said, we’re now in the process of migrating to another provider that offers similar core functionality — with better customer support, more inclusive design, and at a lower cost. The core benefits Zelt provided are no longer enough to justify staying. Review collected by and hosted on G2.com.

Response from Judith Navarro of Zelt

edit

Thank you for your honest feedback. We’re sorry to hear that your experience didn’t meet expectations, but it's great to know that Zelt helped you lay the foundations for your people operations.

With regards to the leave policies - Inclusion is a principle we care deeply about too, and we appreciate being held to a high standard. Our Core plan is designed with smaller teams in mind, as they typically operate with fewer leave types and simpler policy needs. For many early-stage companies, three configurable leave policies - for Annual Leave, Sick Leave, and one for All Other Leave, where employees can include a note with the reason - are sufficient.

However, we understand that as teams grow or aim to implement more inclusive and nuanced leave policies, needs become more complex. That’s why our People Pro plan includes unlimited leave types - and we genuinely believe it's well priced in the market.

Regarding your other points, thank you for sharing them. We’re actively working to improve product functionality, and I'm happy to share that we’ve made significant progress on reporting, timesheets, and pension integrations - with more improvements on the way.

4.6 out of 5 stars

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