--- title: Zeffy Reviews meta_title: 'Zeffy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3071 reviews by the users' company size, role or industry to find out how Zeffy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 3071 scale: '5' date_modified: '2026-10-09' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

Zeffy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zeffy to be a streamlined and user-friendly platform, making it easy to manage their nonprofit needs. (441 mentions)
Users find Zeffy's easy setup incredibly beneficial, enhancing their fundraising experience effortlessly with no fees. (270 mentions)
Users love Zeffy's no fees for non-profits, maximizing donations and simplifying fundraising efforts significantly. (268 mentions)
Users find Zeffy exceptionally easy to set up, enjoying its seamless integration and user-friendly interface for fundraising. (250 mentions)
Users appreciate Zeffy's effective fundraising capabilities, making events and donations seamlessly organized and user-friendly. (226 mentions)
Users find Zeffy lacking in comprehensive donation management features, limiting its effectiveness as a complete donor CRM. (60 mentions)
Users desire missing features like enhanced auction options and improved organizational categories for better overall experience. (60 mentions)
Users feel limited by the restrictions on permissions and design tools, affecting campaign versatility and presentation. (53 mentions)
Users express concern over payment issues with Zeffy, particularly regarding transparency and automatic fees affecting donations. (44 mentions)
Users note the limited customization options in Zeffy, which may hinder advanced branding and complex workflows. (42 mentions)

5 Pros or Advantages of Zeffy

5 Cons or Disadvantages of Zeffy

Margaret B.
MB
Margaret B.
Small-Business (50 or fewer emp.)
"Zeffy is an easy-to-use, professional-grade free software with a robust library of features."
5/5
What do you like best about Zeffy?

Zeffy has pretty much everything a mid-size nonprofit needs to operate, most notably, highly customizable event/ticket portals. It gives both users and donors a clean, aesthetically appealing, simple and frictionless experience. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

More analytics would be cool - it isn't necessarily a dislike but I'd be interested in information like 'pageviews' to see how many people are looking at campaign and event pages without buying tickets. I would also like if we could add a tiny bit more customization with fonts. Review collected by and hosted on G2.com.

Amelia E.
AE
Amelia E.
Small-Business (50 or fewer emp.)
"All About Zeffy!"
5/5
What do you like best about Zeffy?

I absolutely LOVE Zeffy! 💜 As the GM of SWAAD Taz, a nonprofit organization supporting Deaf and Hard of Hearing women through sports, fundraising is incredibly important to us. Zeffy has made it so much easier for us to turn our fundraising ideas into reality!

What I love most about Zeffy is how simple and user-friendly it is. I can create fundraising campaigns, sell products, collect donations, and share everything with our supporters without needing to be a technology expert. That makes a HUGE difference for a small nonprofit like ours.

We are currently using Zeffy to help raise funds for SWAAD Taz and our upcoming activities, including supporting Deaf women’s basketball and softball in the Southeast. We are even exploring fun fundraising ideas like selling our own 3D-printed SWAAD Taz products! 🖨️💜

Zeffy gives us an opportunity to raise money while keeping the focus where it belongs — on our athletes, our Deaf women’s community, and creating more opportunities for women to participate in sports.

I honestly wish I had discovered Zeffy sooner! It has become such a valuable tool for SWAAD Taz, and I would HIGHLY recommend it to other small nonprofits. Thank you, Zeffy, for making fundraising easier, more accessible, and more exciting! 💜🏀 Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

One suggestion I have for Zeffy is to make the optional supporter contribution more clear during checkout. Some people become confused when they see the suggested 17% contribution and mistakenly believe it is a required fee, even though it is completely optional. This confusion can sometimes discourage supporters from completing their donation or purchase.

I would love to see Zeffy offer nonprofits the ability to turn the optional contribution feature on or off for specific campaigns, events, or stores. Having more flexibility and clearer messaging would create a smoother experience for donors and help nonprofits avoid misunderstandings.

Overall, I appreciate Zeffy’s mission and the support it provides to nonprofits, and I believe this small improvement could make the platform even better for organizations and donors alike. Review collected by and hosted on G2.com.

AN
Verified User in Sports
Small-Business (50 or fewer emp.)
"Wonderful products!"
5/5
What do you like best about Zeffy?

What I like best about Zeffy is that it allows our organization to accept online payments and registrations without losing money to processing fees. It is easy to use, straightforward for both our staff and participants, and helps us offer a convenient online payment option while keeping more of the funds for our organization. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

One thing I dislike is that some of the customization and reporting options can feel a little limited. There are times when I would like more flexibility in how forms, registrations, and reports are set up. Overall, though, the benefits of the platform and the lack of processing fees outweigh those frustrations. Review collected by and hosted on G2.com.

LoneTree Live .
L
LoneTree Live .
Executive Director
Small-Business (50 or fewer emp.)
"Zeffy is Great with a Tiny But...."
5/5
What do you like best about Zeffy?

I like how easy Zeffy is to use. I really appreciate all the ways we can use Zeffy. For ticketing, for communications, for donations receipts, for auctions, surveys....I am sure we are underusing this wonderful program. I like that it's free! On the rare occasion I have needed help it has always been prompt and useful. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only downside I have run into is that it doesn't have a lot of flexibility when it comes to ticketing. We are a non-profit theatre so we are often using Zeffy for ticketing and it just doesn't have the nuanced ticketing capabilities of a specific ticketing app. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you, and I appreciate the honesty in the title! Zeffy is an all inclusive fundraising platform with 0% platform fees, and it sounds like you are using more of it than most organizations do.

On theatre ticketing, you are right. Zeffy covers multiple ticket types, early bird, group and pay what you can pricing, capacity limits and multi date events, but it does not do assigned seating or seat maps, which is usually the dealbreaker for a theatre. That is honest rather than a workaround, and the request goes to our product team, who ship improvements weekly with everything we collect going directly into building the roadmap.

Two things worth exploring. Zeffy's raffles work well on a performance night, with ticket bundles and 50/50 draws. Zeffy's online store also lets you sell programs or merchandise in the lobby with inventory tracking.

Glad Zeffy is working for you and your organization.

Laura Epley S.
LS
Laura Epley S.
Mid-Market (51-1000 emp.)
"SUPER FOR NONPROFITS!!"
5/5
What do you like best about Zeffy?

I like EVERYTHING about Zeffy! I can set up events and take payments online or on my phone the day of the event via their app, check in registered attendees at the event, issue refunds if needed, capture all kinds of information, receive reports during and after the event, etc., etc., etc.! They have automatic emails that are sent immediately after payment is submitted, and then intermittently prior to the event, reminding people and getting them excited. I can also send all kinds of emails with messages to whatever group I designate. It's everything you could want, and then some. I previously used Mailchimp and Square, but now I can do everything with one app, AND IT'S FREE!!! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only downside is that email messages are limited in attachments, but there are ways to work around it. I'm still learning how to make the messages look "pretty" - but in the meantime, it's working just fine!!! Review collected by and hosted on G2.com.

Jose G.
JG
Jose G.
Email administrator / Elder
Small-Business (50 or fewer emp.)
"Effortless Donation Management, Excellent Tool for Churches"
5/5
What do you like best about Zeffy?

I appreciate that Zeffy is easy to use, making it simple to track donations, and it saves time and money. I also really like that we can integrate it with our social media by providing the link or a QR code for people to scan. The setup was super quick—it took just a few minutes, and we were able to start using it immediately. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

So far, we haven’t run into any issues, and we’ve been very happy with the results we’re seeing. Our church is really pleased with it too. We also appreciate being able to set up campaigns for different areas of our ministry and designate the funds to each specific area. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for this! Zeffy is a 100% free fundraising platform for nonprofits, so every dollar you raise goes directly to your cause with nothing lost to platform fees. The quick setup and QR code sharing are two of Zeffy's most popular features, and being able to drop a link or QR code into any social media post and start collecting in minutes is exactly what the platform is designed for. Nonprofits using Zeffy keep 100% of every dollar they raise, which adds up fast. Two tools worth exploring as you grow: Zeffy's donor management and CRM automatically builds a full contact record from every transaction, tracks giving history, and lets you filter your supporters into custom lists for future outreach. Zeffy also has an online store where you can sell products or merchandise with inventory tracking, giving supporters another way to contribute beyond direct donations. Glad Zeffy is saving your organization time and money.

Marty P.
MP
Marty P.
President/Engineer
Small-Business (50 or fewer emp.)
"Complete fundraising, tracking and member relationship solution"
5/5
What do you like best about Zeffy?

At every turn we learn about another useful and time saving capability of Zeffy...way beyond fundraising, collection and tracking. Our engagement with members is automatic, polite and trouble free. These are highly valuable in a volunteer run organization. People do come and go...the responsibilities and tracking needs carry on. We are expanding this to other groups we are engaged with... Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

There is so much capability, I am always disappointed that I am not using more!!! It's been very, very easy to add new capabilities incrementally. So this dislike is personal...Zeffy is awesome and highly capable...beyond my initial ability. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Game Changer for our Booster Club"
5/5
What do you like best about Zeffy?

Finding a payment platform that truly understands the needs of a nonprofit can be challenging, but Zeffy has been an absolute game-changer for our booster club!

Since making the switch, we have been able to save thousands of dollars in credit card processing fees—money that can now go directly back into supporting our athletes and our program. 💙

What we appreciate most is how easy and powerful the platform has made managing our fundraising and payments. From collecting registration fees to handling donations and sponsorships, it has streamlined the process for our families while giving our organization more tools to grow.

For a volunteer-run booster organization, every dollar matters. Saving thousands in fees means thousands more dollars invested into our athletes, experiences, and program. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

At this time, I do not have a bad thing to say about the platform, except I get nervous that a "free" platform has advised we will be shut down if our users don't donate more - I think if the default contribution setting was to 3% like a normal CC there would be more donations made through our portal. Review collected by and hosted on G2.com.

JD S.
JS
JD S.
President
Small-Business (50 or fewer emp.)
"User-Friendly, Customizable Payments That Fit Our PTA’s Needs"
5/5
What do you like best about Zeffy?

It’s very user-friendly, and I love the Touch to Tap app. As a small PTA, it’s been very functional for us and offers a wide range of payment options, especially since most people don’t readily have cash or checks available. The customization and overall options are great, too. we've saved $142 since implementing, we do not generate a lot of money so any savings is invaluable. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I personally don't have any complaints. As we grow, we may have more insight but it has completely accomplished what we need as far as the features that are offered. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you for this. Zeffy is a 100% free fundraising platform for nonprofits, and it is good to hear Tap to Pay is doing the job for a PTA: a phone becomes the card reader, so there is no terminal to buy and nothing to carry.

Worth knowing what else arrives at checkout without setup: Apple Pay and Google Pay appear automatically on mobile, alongside cards and bank transfer, so almost nobody hits a barrier at a school event.

Two things worth exploring as you grow. Raffles sells ticket bundles online with multiple prize tiers, including 50/50, and collects the payments for you. The online store gives you product listings with inventory tracking, discount codes and shipping options, for spirit wear and yearbooks.

Glad Zeffy is working for you and your organization.

AN
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Simple and easy donation platform out there!"
5/5
What do you like best about Zeffy?

I like how Zeffy is is simple and easy to use compared to other donation platforms out there! The interface is simple to understand and navigate and I also appreciate that there are 0 fees involved! It's also cool that you can create newsletters and events on Zeffy as well! Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I wish Zeffy had more features, especially for event pages. I would like to see metrics when it comes to my events, like how many people clicked the link, how did they get to this event page etc. I am also not a fan of their AI support through email, it is useless most of the time and I prefer to wait for a real human to help me. Review collected by and hosted on G2.com.