--- title: Zeffy Reviews meta_title: 'Zeffy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3061 reviews by the users' company size, role or industry to find out how Zeffy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 3061 scale: '5' date_modified: '2026-10-09' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

Zeffy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zeffy to be a streamlined and user-friendly platform, making it easy to manage their nonprofit needs. (441 mentions)
Users find Zeffy's easy setup incredibly beneficial, enhancing their fundraising experience effortlessly with no fees. (270 mentions)
Users love Zeffy's no fees for non-profits, maximizing donations and simplifying fundraising efforts significantly. (268 mentions)
Users find Zeffy exceptionally easy to set up, enjoying its seamless integration and user-friendly interface for fundraising. (250 mentions)
Users appreciate Zeffy's effective fundraising capabilities, making events and donations seamlessly organized and user-friendly. (226 mentions)
Users find Zeffy lacking in comprehensive donation management features, limiting its effectiveness as a complete donor CRM. (60 mentions)
Users desire missing features like enhanced auction options and improved organizational categories for better overall experience. (60 mentions)
Users feel limited by the restrictions on permissions and design tools, affecting campaign versatility and presentation. (53 mentions)
Users express concern over payment issues with Zeffy, particularly regarding transparency and automatic fees affecting donations. (44 mentions)
Users note the limited customization options in Zeffy, which may hinder advanced branding and complex workflows. (42 mentions)

5 Pros or Advantages of Zeffy

5 Cons or Disadvantages of Zeffy

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Powerful system, easy to use without the big pricetag"
5/5
What do you like best about Zeffy?

We use Zeffy to manage our boys basketball booster club, including memberships, sponsorships, fundraising, and banquet registrations. I have been very impressed with how much functionality Zeffy provides while keeping costs essentially nonexistent for our organization.

The platform is easy to set up and use, and I have found it intuitive to manage everything from day-to-day transactions to larger fundraising and event-registration needs. It gives us many of the same capabilities I would expect from other nonprofit management and fundraising platforms, but without the significant fees that can come with those systems.

For a volunteer-run organization like ours, keeping costs low is extremely important, and Zeffy has allowed us to put more of our fundraising dollars toward supporting our student-athletes rather than paying for software and transaction fees.

Overall, Zeffy has been a great fit for our booster club. It is affordable, flexible, and surprisingly full-featured for a platform that costs us so little. I would definitely recommend it to other school organizations, booster clubs, and nonprofits looking for an easy way to manage fundraising, memberships, sponsorships, and events. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

One minor limitation is that certain membership details can't be changed after someone has completed their membership and payment. For example, we could set a custom expiration date, such as June 30, at the time a member signs up, but we can't go back and change the expiration date after the membership has already been purchased.

This can be a little challenging for our booster club because our membership year generally runs from October/November through June rather than following a standard 12-month cycle. As a result, parents of graduating seniors can sometimes continue to appear as active members after the school year ends.

It's not a major issue because the filtering and list-management tools provide a good workaround. We use filters to identify the appropriate membership group when sending communications. Still, having the ability to edit certain membership details after purchase would make the system even more flexible. Review collected by and hosted on G2.com.

Steeple Run H&S T.
ST
Steeple Run H&S T.
Small-Business (50 or fewer emp.)
"Zeffy is an important part of running our non-profit"
5/5
What do you like best about Zeffy?

We love that Zeffy gives our school PTO so many different fundraising and payment tools in one place, without charging platform or credit card fees. We use it for our fall fundraiser ticket sales, raffle ticket sales, silent auction, sponsor registrations and payments, and will begin using Tap-to-Pay to collect payments for in-person purchases at our events. It is easy to set up, easy for our families to use, and easy for me to add additional members of my team. It has allowed us to move more away from cash and checks to online fundraising, while keeping 100% of what we raise. The reporting options are also sufficient. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

We would love to see some additional features rolled out. We would like to see more options for Tap to Pay collecting purchaser info and providing immediate receipts to customers, without slowing down the process. Our families would love to get text notifications for silent auction outbid alerts, rather than or in addition to email alerts. Review collected by and hosted on G2.com.

KK
Kristen K.
Small-Business (50 or fewer emp.)
"The only platform I have been able to find that truly has no fees"
4.5/5
What do you like best about Zeffy?

Zeffy is the only fundraising platform I have found that truly has no fees for nonprofits. We receive the full amount donated, with no platform or credit card processing fees taken out. For a small nonprofit where every dollar matters, that makes a real difference. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The biggest downside is that some of the customization and reporting options are more limited than on paid platforms. There are a few things I wish were more flexible, but honestly, the tradeoff is well worth it for a platform that does not take fees from our donations. Review collected by and hosted on G2.com.

DO
David O.
Small-Business (50 or fewer emp.)
"First Class Software Tools, Database Management and Processing"
5/5
What do you like best about Zeffy?

Zeffy gives our organization the tools it needs to organize and promote events and appeals, connect with our donors and friends of the organization, and receive the full amount of donations for our mission. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only negative comment I heard from a donor was that the processing fees were too high. Donors may miss that the box next to the suggested percentage to cover processing fees is automatically checked if they aren't paying close attention. When asked about it, we have to instruct them to enter their own amount before proceeding with the payment. I personally understand why the system is set up this way, but that is the only negative comment I've heard about the platform. Review collected by and hosted on G2.com.

Three Oaks E.
TE
Three Oaks E.
Small-Business (50 or fewer emp.)
"Making PTO Fundraising Easier for Everyone"
5/5
What do you like best about Zeffy?

Zeffy has been a wonderful resource for our PTO! One of the biggest benefits has been being able to give our families the option to pay by credit card for events, fundraisers, and other PTO purchases without our organization having to absorb credit card processing fees. Having an easy, user-friendly way for families to support our school has made collecting payments so much more convenient, and the fact that Zeffy allows nonprofits to use these tools without credit card fees has made a huge difference for us. It has allowed us to offer more flexible payment options while keeping more of the funds raised going directly back to our students and school. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Sometimes the types of campaigns available don't fit what our need is, but we have always been able to work around this using the "Other Sales" option. Review collected by and hosted on G2.com.

NC
Noriko C.
Special Education Paraeducator
Mid-Market (51-1000 emp.)
"Easy Anywhere Access and Fantastic Performance for School Events"
5/5
What do you like best about Zeffy?

Very easy to use anywhere, anytime we have our events. Other than our personal wi-fi issues we are always able to easily access the app and get paid by our customers. The app performance is fantastic thus far. We've actually been using it for over 2 years now. As a school, we are able to use different functions we weren't able to do before like auction platforms, ice cream sales and donations. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I haven't personally run into any issues except connectivity, but sometimes that is out of a company's hands. More a personal problem I believe. Review collected by and hosted on G2.com.

Response from Hubert Fanneau of Zeffy

Thank you, and that is a generous way to describe a wifi problem! Zeffy is nonprofit fundraising software with no platform fees and no transaction fees, so getting paid at events costs your school nothing.

On connectivity, a couple of things help at a venue with weak wifi. Mobile data usually holds up better than venue wifi for the app, and printed QR codes let buyers pay from their own connection rather than yours, which removes the dependency entirely.

Two things worth exploring. Zeffy's raffles let you sell ticket bundles with multiple prize tiers, including 50/50 draws. Zeffy's online store also lets you sell merchandise with inventory tracking, discount codes and shipping options.

Glad Zeffy is working for you and your organization.

MA
Mary A.
Small-Business (50 or fewer emp.)
"Easy and Robust"
5/5
What do you like best about Zeffy?

With being able to receive all the donations made to us, we've received so much more using Zeffy! We truly have been able to migrate most of our systems over to Zeffy and us it as our primary hub for nearly everything from community registrations for our music/concert cycles to our concert tickets, donation campaigns to gala events like silent auctions! Zeffy has made all of that so easy! Moving our mailing system over has been a game changer and knowing how responsive Zeffy is when we reach out for help or to provide feedback it really feels supportive and collaborative. I tell every non-profit I know about Zeffy and recommend it to so many people whenever I hear a need. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I wish the membership cards could be used to track attendance within a specific window. That's a piece that would make our cycle memberships that much more meaningful and make it possible for me to eliminate one more system that is clunky and annoying. Otherwise, I haven't found any REAL downsides! Review collected by and hosted on G2.com.

Kevin C.
KC
Kevin C.
Senior Product Excellence Manager, CRM & Industry Workflows
Small-Business (50 or fewer emp.)
"Increased participation in Charitable Giving Events"
5/5
What do you like best about Zeffy?

Ease of configuration for our non-profit events for ticket sales and additional donations. Ability to have a short URL and QR code to the event to allow individuals to use credit card as a payment option instead of receiving a traditional check. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

No issues experienced when the platform for our event sales. Review collected by and hosted on G2.com.

Margaret B.
MB
Margaret B.
Small-Business (50 or fewer emp.)
"Zeffy is an easy-to-use, professional-grade free software with a robust library of features."
5/5
What do you like best about Zeffy?

Zeffy has pretty much everything a mid-size nonprofit needs to operate, most notably, highly customizable event/ticket portals. It gives both users and donors a clean, aesthetically appealing, simple and frictionless experience. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

More analytics would be cool - it isn't necessarily a dislike but I'd be interested in information like 'pageviews' to see how many people are looking at campaign and event pages without buying tickets. I would also like if we could add a tiny bit more customization with fonts. Review collected by and hosted on G2.com.

Amelia E.
AE
Amelia E.
Small-Business (50 or fewer emp.)
"All About Zeffy!"
5/5
What do you like best about Zeffy?

I absolutely LOVE Zeffy! ๐Ÿ’œ As the GM of SWAAD Taz, a nonprofit organization supporting Deaf and Hard of Hearing women through sports, fundraising is incredibly important to us. Zeffy has made it so much easier for us to turn our fundraising ideas into reality!

What I love most about Zeffy is how simple and user-friendly it is. I can create fundraising campaigns, sell products, collect donations, and share everything with our supporters without needing to be a technology expert. That makes a HUGE difference for a small nonprofit like ours.

We are currently using Zeffy to help raise funds for SWAAD Taz and our upcoming activities, including supporting Deaf womenโ€™s basketball and softball in the Southeast. We are even exploring fun fundraising ideas like selling our own 3D-printed SWAAD Taz products! ๐Ÿ–จ๏ธ๐Ÿ’œ

Zeffy gives us an opportunity to raise money while keeping the focus where it belongs โ€” on our athletes, our Deaf womenโ€™s community, and creating more opportunities for women to participate in sports.

I honestly wish I had discovered Zeffy sooner! It has become such a valuable tool for SWAAD Taz, and I would HIGHLY recommend it to other small nonprofits. Thank you, Zeffy, for making fundraising easier, more accessible, and more exciting! ๐Ÿ’œ๐Ÿ€ Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

One suggestion I have for Zeffy is to make the optional supporter contribution more clear during checkout. Some people become confused when they see the suggested 17% contribution and mistakenly believe it is a required fee, even though it is completely optional. This confusion can sometimes discourage supporters from completing their donation or purchase.

I would love to see Zeffy offer nonprofits the ability to turn the optional contribution feature on or off for specific campaigns, events, or stores. Having more flexibility and clearer messaging would create a smoother experience for donors and help nonprofits avoid misunderstandings.

Overall, I appreciate Zeffyโ€™s mission and the support it provides to nonprofits, and I believe this small improvement could make the platform even better for organizations and donors alike. Review collected by and hosted on G2.com.