--- title: Zeffy Reviews meta_title: 'Zeffy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3061 reviews by the users' company size, role or industry to find out how Zeffy works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 3061 scale: '5' date_modified: '2026-10-09' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

Zeffy Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zeffy to be a streamlined and user-friendly platform, making it easy to manage their nonprofit needs. (441 mentions)
Users find Zeffy's easy setup incredibly beneficial, enhancing their fundraising experience effortlessly with no fees. (270 mentions)
Users love Zeffy's no fees for non-profits, maximizing donations and simplifying fundraising efforts significantly. (268 mentions)
Users find Zeffy exceptionally easy to set up, enjoying its seamless integration and user-friendly interface for fundraising. (250 mentions)
Users appreciate Zeffy's effective fundraising capabilities, making events and donations seamlessly organized and user-friendly. (226 mentions)
Users find Zeffy lacking in comprehensive donation management features, limiting its effectiveness as a complete donor CRM. (60 mentions)
Users desire missing features like enhanced auction options and improved organizational categories for better overall experience. (60 mentions)
Users feel limited by the restrictions on permissions and design tools, affecting campaign versatility and presentation. (53 mentions)
Users express concern over payment issues with Zeffy, particularly regarding transparency and automatic fees affecting donations. (44 mentions)
Users note the limited customization options in Zeffy, which may hinder advanced branding and complex workflows. (42 mentions)

5 Pros or Advantages of Zeffy

5 Cons or Disadvantages of Zeffy

AN
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"I enjoy using Zeffy to hold events"
5/5
What do you like best about Zeffy?

I joined a volunteering group to host events’m a volunteer for a biotech professional organization, and I’m responsible for promoting our events, so I use Zeffy quite often.

I really like Zeffy because the interface is very easy to use, and it has all the features I need. Most importantly, Zeffy doesn’t charge transaction fees, which means our nonprofit organization can keep 100% of the registration fees. This is especially important for a small organization like ours.

I’ve used Eventbrite and other event platforms before, but they charge fees or take a percentage of the ticket sales. Because of that, we often ended up losing money on our events in the past. With Zeffy, we’re able to keep more of the revenue and put it back into supporting our community and organizing future events. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

There’s nothing I dislike about Zeffy at the moment. My only concern is whether their business model is sustainable and whether they can generate enough revenue to remain profitable in the long run. Review collected by and hosted on G2.com.

Jill G.
JG
Jill G.
Small-Business (50 or fewer emp.)
"Everything We Need, Without the Unnecessary Complexity"
5/5
What do you like best about Zeffy?

Zeffy is clear, easy to navigate, and comprehensive—it gives us exactly what we need to get the job done quickly and professionally. Over the two years we’ve used it, we’ve watched it continually evolve and improve. The team communicates well, and I appreciate being able to talk to a real human when I need help. I especially love the newsletter tools, including click rates and heat maps that help us understand how people engage with our messages. Our previous platform was expensive and had so many bells and whistles that I had to take classes and still never came close to mastering it. Zeffy brings together the features we need in a clean, intuitive platform that makes our work easier. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

My only concern is that after we uploaded our database, some donation history appears to have been recorded twice. I’m not sure whether we accidentally uploaded it twice or something happened during the import, but we’re now seeing apparent duplicates. Zeffy has alerted us to other types of duplication, and I would appreciate similar alerts for possible duplicate donation records so we can review and correct them. I would also like to add that I would prefer to offer donors the option to donate monthly as a first choice, maybe with a quick tagline explaining that your monthly support keeps our mission moving forward. Perhaps add a field where each org can add their own tagline and switch monthly to the first option? Review collected by and hosted on G2.com.

LR
Lance R.
Small-Business (50 or fewer emp.)
"Simple, Intuitive, and Truly Zero-Fee for Nonprofits"
5/5
What do you like best about Zeffy?

What I like best about Zeffy is that it is truly zero-fee, allowing our organizations to receive 100% of the money people give. It’s also incredibly intuitive and easy to set up. We use it for donations, event ticketing, and fundraising, and I appreciate being able to manage all of those needs in one simple platform without losing a percentage of every transaction to fees. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The biggest drawback we’ve experienced is that Zeffy isn’t as widely known as platforms like PayPal. Occasionally, donors are hesitant to enter their payment information simply because they aren’t familiar with the Zeffy name. As Zeffy continues to grow and becomes more recognizable, I think this will become less of an issue. Review collected by and hosted on G2.com.

AN
Verified User in Accounting
Small-Business (50 or fewer emp.)
"I really love Zeffy it solved all of our organizations issues."
5/5
What do you like best about Zeffy?

Details provided under the weekly deposits. I liked the fact that it streamlined all of our events and ways of fundraising into one platform. Keeps a record for us on each event. stores our contacts so we can reach out to them with upcoming events. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

We do a Bingo Fundraiser twice a year. I have one item for sale as General Admission then I want to give the people the option to the add on items like Extra Bingo Books and Daubers. When I export the list of attendees, Extra Bingo Books and Daubers are combined into one column, and I would appreciate if it was separated into different columns. So Suzy purchases 1 GA, 1 Extra Book and 1 Dauber... I want to see those all in separate columns with a total purchase amount. We have gotten into issues with our registration because it requires manual work to get it organized. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Excellent Platform"
5/5
What do you like best about Zeffy?

As a nonprofit organization, finding a platform that is easy to use, reliable, and designed with nonprofits in mind is extremely important. Our experience with **Zeffy** has been wonderful. The platform has made it easier for the Austin Tyler Foundation to manage event registrations, donations, and fundraising efforts in one place.

I especially appreciate how user-friendly the platform is and how it allows nonprofits to focus more on their mission and less on the administrative side of fundraising. The setup process is straightforward, and the platform provides helpful tools that make managing our events and donor support much easier.

We recently used Zeffy for our “A Day as a Victim: One Call, One Journey, One Community” event, and it was a great resource for managing registrations and supporting our event efforts.

I would definitely recommend Zeffy to other nonprofit organizations looking for an easy-to-use fundraising and event management platform. It has been a valuable tool for the Austin Tyler Foundation, and we appreciate the work Zeffy is doing to support nonprofits. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

It wasn't anything at this time that I dislike about Zeffy. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Zeffy has it all!"
4/5
What do you like best about Zeffy?

Zeffy has a lot of features all in one place. There is a way to email all participants in an event, campaign, or donors solicitation. It saves so much needed time being that I'm wearing all the hats to accomplish these tasks, and there are zero fees so we can garner all the much needed funding to support our cause. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

Customer support was hard to find but I was able to get in touch with a live chat that was pretty fast to answer, but seemed very AI, robotic and inflexible with answering the issue. I also needed to change the link for my first campaign because the title changed, and I couldn't after I had shared the campaign, and thus the link doesn't match the campaign name which is confusing consumers. Review collected by and hosted on G2.com.

Mary Ellen S.
MS
Mary Ellen S.
President
Small-Business (50 or fewer emp.)
"Zeffy is EASY and effective"
5/5
What do you like best about Zeffy?

Zeffy makes it easy for me to create, distribute, and promote our fundraising campaigns. I have a generic campaign that is always on our website. And I've created specific campaigns. Zeffy makes it easy for me and looks good for our potential donors. It gives me tools to use in emails, on our website, and in social media. It handles the donor communication. And even partially integrates to our Quickbooks Online. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I do think the tip requests are quite high. Yes, we as an organization get 100% of the money, but the standard tip rate that Zeffy requests is 17%. That is far more than people would pay in fees. And I feel like our donors are being taken advantage. Review collected by and hosted on G2.com.

Timothy E.
TE
Timothy E.
Small-Business (50 or fewer emp.)
"Zeffy makes organization of income streams easy to visualize and manage, a game changer!"
5/5
What do you like best about Zeffy?

Using Zeffy makes it easier to organize income, allowing for several different fundraisers to run at the same time, while keeping orders and payments separate, allowing for easier accounting. It is great for nonprofits to have access to a free platform for receiving donations. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The downside is that sometimes it is a little confusing with the different steps for setting up a campaign, but there are many chances to make changes and updates to fix any mistakes along the way. Payments are bundled. Review collected by and hosted on G2.com.

AN
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Great for theaters!"
5/5
What do you like best about Zeffy?

This is super easy for volunteers to use! I love that they do not have to create an account or be given permission to see who has purchased tickets or check them in - they just scan the QR code. Our patrons like that there are no required fees. When I have had questions, the support team has been prompt and helpful! I also love the newsletter feature. That helps me market our productions. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

I haven't encountered a downside so far in my experience. Review collected by and hosted on G2.com.

Kenneth M.
KM
Kenneth M.
Development Director
Small-Business (50 or fewer emp.)
"Super Simple Donation Pages in Minutes—with Apple Pay and Google Pay"
5/5
What do you like best about Zeffy?

It is super simple to set up where you can have an actual donation landing page in minutes. It also helps that you can accept apple pay and google pay. Review collected by and hosted on G2.com.

What do you dislike about Zeffy?

The only downside is not being able to send end of year tax forms easily to people who don't have a monthly gift. I would also add that I wish it integrated better with AI tools like ChatGPT or software like Airtable. Review collected by and hosted on G2.com.