# Zapla Reviews
**Vendor:** Zapla  
**Category:** [Emerging AI Software](https://www.g2.com/categories/emerging-ai-software)
## About Zapla
Zapla is an all-in-one CRM and business automation platform built for small and medium businesses in Australia and Singapore. Replace your disconnected tools with one platform that handles CRM, pipelines, SMS marketing, email campaigns, appointment booking, reputation management, and invoicing - at one flat price with unlimited users on every plan. No per-seat pricing. No tool juggling. Built for AU & SG businesses that want to grow without the complexity of HubSpot or the cost of Salesforce.






- [View Zapla pricing details and edition comparison](https://www.g2.com/products/zapla-zapla/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+17%3A44%3A13+-0500&secure%5Bsession_id%5D=91b3cf11-a326-4067-83c0-0e919a27daa1&secure%5Btoken%5D=8bb59915334f9918e3e6a3a2f2b0b3723663ba6f94c60955cc317b5b79b7f268&format=llm_user)

## Zapla Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Zapla Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,583 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,165 reviews)