Zap allows daily visibility into key metrics of our business that were historically difficult to extract and review. Our leadership team uses Zap on a daily basis to make better decisions, much faster, enabling us to "GSD" - get stuff done. Review collected by and hosted on G2.com.

I haven't identified anything that I dislike. Review collected by and hosted on G2.com.

Ease of use and access to real-time data in any dimension you can imagine, grouped and summarized to give you digestible data with the flexibility to expand out to the line by line detail needed. Review collected by and hosted on G2.com.

It's not as easy to build out other data sources with the development team when it's not their bread and butter SYSPRO/other major ERP partners with out of the box solutions Review collected by and hosted on G2.com.

Ability to connect multiple data sources. Review collected by and hosted on G2.com.

UI is not as intuitive as some of the other platforms Review collected by and hosted on G2.com.

The data extract and transformation process, using ZAP Data Hub, has opened up our ability to consume data from a myriad data sources and data source types. It used to be that excel was needed to join the data into a comprehensive data set. With ZAP Data Hub we can set up the pipelines once for all to use. Values are now reported consistently across the organization. The ease of use of the pipeline configurations has meant rapid development without needing to be an expert coder. It had more capability with relative dates, 7 years ago, than some of the "big name" software packages offer today. The organization at ZAP is highly motivated to assist in your success and is engaged. Review collected by and hosted on G2.com.

It may not have as many chart types as some software BI packages have, but it has the ones most often used. There are so many options, especially with relative dates that it is sometimes difficult to know how best to create reports with complex date relations. Review collected by and hosted on G2.com.

Myriad of configurable options. Simple, modern user interface which is relatively easy to pick up from an IT perspective. All the in built graphs, dashboards and reports are great if not always relevant to our industry. Review collected by and hosted on G2.com.

Business users initially struggle with some of the core concepts and methods for analysis. This creates quite a high barrier for entry. I'd like there to be a light licence which allows users to access the portal but only to view. We currently use the product in conjunction with Sage so we can embed reports into Sage X3 dashboards. If we were to extend its use outside of Sage we would need a user interface for access as we don't have a simple location to embed reports. Review collected by and hosted on G2.com.

The user-friendly experience when using the product. The pre-built reports and dashboards. The help and guidance we receive from ZAP. The messaging is clear, which helps us when selling the benefits of ZAP to our prospects. Review collected by and hosted on G2.com.

I've not personally experienced anything that I dislike when working with ZAP or their product. Review collected by and hosted on G2.com.

ZAP DataHub has the ability to predefine integrations into software, which allows for easy integration and deployment for the end user. No need to be an analytics expert to implement ZAP into your business. The DataHub allows integration into multiple software platforms and has the ability to create relationships between different datasets so that you can have one view of your company. ZAP allows for real-time reporting Review collected by and hosted on G2.com.

It would be nice to be able to view ZAP on multiple website tabs Review collected by and hosted on G2.com.

Dedicated solution that is easy to configure for our ERP system Review collected by and hosted on G2.com.

At the moment there is none, we are continually improving the solution Review collected by and hosted on G2.com.

It's easy to use. Development time is reduced compared to using our older tools. Review collected by and hosted on G2.com.

When logging calls, I would prefer if the support teams do a remote session rather than responding via email to resolve the issue. I feel this takes up more time whereas it could be resolved quicker if a remote session is done. Review collected by and hosted on G2.com.

ZAP is easy to use for users. It is a good view of things and easy to drill into separate figures to get a good understanding of what it shows. Review collected by and hosted on G2.com.

No search functionality on Slicers in reports. Review collected by and hosted on G2.com.