Yousign Reviews & Product Details

Could be practical, if it wasn't fraudulent. Review collected by and hosted on G2.com.

Despite following their cancellation procedure, my request was not processed. I experienced several unauthorized charges, and my situation was escalated to a debt collection agency without any resolution or response from their support team. Review collected by and hosted on G2.com.

The only positive thing I can say about Yousign is that it's European-based. Review collected by and hosted on G2.com.

The workflow in Yousign is full of bugs, making the employee onboarding experience rough. The pricing is misleading as it is double what they communicate in emails, and they don't take responsibility for the discrepancy. You even have to pay for the notice period although they admid their communication was wrong. Support is poor and doesn't respond properly to questions. Review collected by and hosted on G2.com.

Theoretically, you can buy a unique qualified electronic signature. "Theoretically" being the important word. Review collected by and hosted on G2.com.

I am a sole proprietor recently established in France, and I am discovering with astonishment that I am being charged a monthly subscription that I was absolutely unaware of. At no point was it clear that my initial payment for a single electronic signature would lead to a recurring subscription.

The Yousign website is anything but intuitive: it took me an excessively long time just to understand what type of advanced signature corresponded to my needs. After paying the equivalent of $58.44 USD for a single electronic signature—a sum already quite high—I now find myself with a new bill of €36 (or $44), even though I haven't used their service this month!

Their response is completely lacking in flexibility and empathy: they hide behind obscure terms and conditions to refuse to cancel this unfair payment. It's a billing method that borders on fraud, exploiting customers without any scruples.

Don't fall into the same trap. Zero stars, and a warning to anyone considering using this service. Review collected by and hosted on G2.com.

It works, but no wahou effect at all. SDK is not great. Review collected by and hosted on G2.com.

- Sales driven company, no self service for an API

- To get logs (we are talking about an API), you need the highest plan, what the ??? Review collected by and hosted on G2.com.

Very intuitive interface, yet elegant and efficent.

App covers all needs, is very reactive.

Pricing is reasonnable.

Company is not a big US one, but a serious european one. Review collected by and hosted on G2.com.

Pricing by the signature would be nice for teams who needs infrequent access to signatures. Having options to pay once to use very secure signature options would be great too. Review collected by and hosted on G2.com.

The interface is very easy to use and allows you to focus on the essentials. Everything is centralized in the dashboard, and invitations and sendings are very easy to create. I save time getting all my documents signed (quotes, training agreements, attendance sheets...) Review collected by and hosted on G2.com.

For the moment, I don't see anything negative. Review collected by and hosted on G2.com.

Yousign helps me so much to save time and make my workflows soo much easier. It's very simple to use for all parties, so even my clients are happy with using it, even as non-tech people. Review collected by and hosted on G2.com.

I don't really have anything that I don't like. The two things I'd wish they implement would be, that the email to send the contract would be more customizable and that the fields snap while I'm dragging them, so that I know that they have the same size. Review collected by and hosted on G2.com.

- Very simple and practical process flow

- Modern UX/UI

- Very good price/performance ratio

- Competent contacts Review collected by and hosted on G2.com.

So far, I am very happy and have nothing to complain about. Review collected by and hosted on G2.com.

Relatively simple to use, but needs improvement Review collected by and hosted on G2.com.

The .csv file does not accept special characters or spaces. How do we handle names like El Houcine or Débédé?

In the things I don't understand but where I might have missed the settings:

- It's not possible to automatically add my signature so I don't have to validate 181 times for 181 contracts.

- The search window "Who would you like to invite to sign?" should already be selected; when you're doing this in a sequence, it saves time.

- Each time, "My new invitation" needs to be replaced; the field could be empty, and in that case, it could say "so-and-so invites you to sign a document on Yousign."

The contracts come back with the indication "signed," which is good, but not those that are in a ZIP file...

We have to click on each invitation to download the contract. Why can't we select all invitations and download everything at once?

In short, for now, I'm not convinced. I don't feel like I'm saving time. The only advantage is on the signatories' side, which is something, but I would have liked more ease on my side. Review collected by and hosted on G2.com.

I really like the simple user interface, both for managing signings but also when signing documents. Review collected by and hosted on G2.com.

I would like to fully customize the emails that are sent for asking a signature. This is not possible actually but I hope it could be available in the future Review collected by and hosted on G2.com.