I like that Yeastar S-Series VoIP PBX is simple to manage once configured. The interface is straightforward, making tasks like adding extensions or changing call routes easy. It's appreciated that it supports many features without needing extras, like voicemail, call recording, remote extensions, and SIP trunking. The simple interface means we don't always need a specialist for small changes, which is convenient. Remote extensions are particularly useful for staff working from home, as they can use their office extension as long as they have internet. Call recording and voicemail are helpful for support, allowing us to check calls if there’s confusion or missed information. Additionally, SIP trunking helped reduce costs and offered more flexibility compared to normal telephones. I also found the integration with Linkus valuable for mobile and desktop calling, enabling staff to use their office extension on their phones and laptops when away from the office. The initial setup was easier than expected, with basic configurations being straightforward. Review collected by and hosted on G2.com.
One thing that could be improved is the interface design. While it is easy to use, it does look a bit outdated compared to some newer cloud PBX platforms. We also had a few issues with firmware updates in the past, certain features behaved strangely after upgrading. Reporting and analytics could also be better. The basic reporting works, but if you want more advanced call stats or dashboards, it feels a bit limited compared to bigger enterprise systems. Review collected by and hosted on G2.com.
