--- title: XTIUM Desktop as a Service Reviews meta\_title: 'XTIUM Desktop as a Service Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how XTIUM Desktop as a Service works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 31 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### XTIUM Desktop as a Service Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users benefit from the **ease of administration and support** , enhancing productivity and reducing IT support costs significantly. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1312795&qs=pros-and-cons#reviews) Users value the **ease of management** in XTIUM Desktop as a Service, simplifying IT processes through centralized control. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2468646&qs=pros-and-cons#reviews) Users value the **centralized storage** for its enhanced security and ease of management for IT teams. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2468668&qs=pros-and-cons#reviews) Users value the **reliability and customization** of XTIUM Desktop as a Service, enabling effective work from any location. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2149060&qs=pros-and-cons#reviews) Users benefit from **excellent customer support** with XTIUM, enhancing productivity and reducing I.T. support costs. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1312628&qs=pros-and-cons#reviews) Users find **resource management challenging** due to strict limits on memory and disk space affecting performance. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1312718&qs=pros-and-cons#reviews) Users report **high resource usage** leading to performance issues, often struggling to identify the root cause. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1313002&qs=pros-and-cons#reviews) Users find **inefficient processes** a challenge due to strict resource management limits affecting performance and usability. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1312652&qs=pros-and-cons#reviews) Users experience **laggy performance** with XTIUM Desktop as a Service due to high resource consumption and unclear causes. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2468632&qs=pros-and-cons#reviews) Users report **limited compatibility** with XTIUM Desktop as a Service, leading to performance issues and resource usage concerns. [(1 mentions)](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2468681&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of XTIUM Desktop as a Service ##### 1. Administration Management Users benefit from the **ease of administration and support** , enhancing productivity and reducing IT support costs significantly. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1312795&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "EvolveIP DaaS has been an enabler for our contact center business" What do you like about XTIUM Desktop as a Service? Moving to DaaS from office-based desktops for corporate users and home-based desktops for contact center agents has enabled us to move to a full virtu ##### 2. Centralized Management Users value the **ease of management** in XTIUM Desktop as a Service, simplifying IT processes through centralized control. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2468646&qs=pros-and-cons#reviews) See Related User Reviews AA alex a. Mid-Market (51-1000 emp.) 5.0/5 "Secure Centralized Data and Effortless Desktop Management" What do you like about XTIUM Desktop as a Service? Security & Data Control: Data stays in a secure, centralized cloud data center instead of being stored on local devices. Ease of Management: My ##### 3. Centralized Storage Users value the **centralized storage** for its enhanced security and ease of management for IT teams. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2468668&qs=pros-and-cons#reviews) See Related User Reviews AA alex a. Mid-Market (51-1000 emp.) 5.0/5 "Secure Centralized Data and Effortless Desktop Management" What do you like about XTIUM Desktop as a Service? Security & Data Control: Data stays in a secure, centralized cloud data center instead of being stored on local devices. Ease of Management: My ##### 4. Cloud Services Users value the **reliability and customization** of XTIUM Desktop as a Service, enabling effective work from any location. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2149060&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Exceptional solution" What do you like about XTIUM Desktop as a Service? The solution is made to fit what a company's needs. It works reliably from anywhere ##### 5. Customer Support Users benefit from **excellent customer support** with XTIUM, enhancing productivity and reducing I.T. support costs. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1312628&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "EvolveIP DaaS has been an enabler for our contact center business" What do you like about XTIUM Desktop as a Service? Moving to DaaS from office-based desktops for corporate users and home-based desktops for contact center agents has enabled us to move to a full virtu ### 5 Cons or Disadvantages of XTIUM Desktop as a Service ##### 1. Feature Issues Users find **resource management challenging** due to strict limits on memory and disk space affecting performance. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1312718&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "EvolveIP DaaS has been an enabler for our contact center business" What do you dislike about XTIUM Desktop as a Service? Resource management is more challenging with stricter limits on memory and disk space. Increased diligence is required to prevent Windows and its up ##### 2. High Resource Usage Users report **high resource usage** leading to performance issues, often struggling to identify the root cause. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1313002&qs=pros-and-cons#reviews) See Related User Reviews AA alex a. Mid-Market (51-1000 emp.) 5.0/5 "Secure Centralized Data and Effortless Desktop Management" What do you dislike about XTIUM Desktop as a Service? high resource usage and sometime performance issue cant find the cause ##### 3. Inefficient Processes Users find **inefficient processes** a challenge due to strict resource management limits affecting performance and usability. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=1312652&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "EvolveIP DaaS has been an enabler for our contact center business" What do you dislike about XTIUM Desktop as a Service? Resource management is more challenging with stricter limits on memory and disk space. Increased diligence is required to prevent Windows and its up ##### 4. Laggy Performance Users experience **laggy performance** with XTIUM Desktop as a Service due to high resource consumption and unclear causes. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2468632&qs=pros-and-cons#reviews) See Related User Reviews AA alex a. Mid-Market (51-1000 emp.) 5.0/5 "Secure Centralized Data and Effortless Desktop Management" What do you dislike about XTIUM Desktop as a Service? high resource usage and sometime performance issue cant find the cause ##### 5. Limited Compatibility Users report **limited compatibility** with XTIUM Desktop as a Service, leading to performance issues and resource usage concerns. [ See 1 mentions ](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?filters%5Bsentiment_snippet%5D=2468681&qs=pros-and-cons#reviews) See Related User Reviews AA alex a. Mid-Market (51-1000 emp.) 5.0/5 "Secure Centralized Data and Effortless Desktop Management" What do you dislike about XTIUM Desktop as a Service? high resource usage and sometime performance issue cant find the cause ## Top-Rated Alternatives [ ![Citrix DaaS](https://images.g2crowd.com/uploads/product/hd_favicon/075eaba93f871090141f8205a8624ea0/citrix-citrix-daas.svg "Citrix DaaS") Citrix DaaS 4.1/5(546) ](https://www.g2.com/products/citrix-citrix-daas/reviews) [ ![JumpCloud](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud") JumpCloud 4.5/5(4,063) ](https://www.g2.com/products/jumpcloud/reviews) [ ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") NinjaOne 4.7/5(5,025) ](https://www.g2.com/products/ninjaone/reviews) [ View All Alternatives ](https://www.g2.com/products/xtium-desktop-as-a-service/competitors/alternatives) AA alex a. system administrator Mid-Market (51-1000 emp.) 2/19/2026 "Secure Centralized Data and Effortless Desktop Management" 5/5 What do you like best about XTIUM Desktop as a Service? Security & Data Control: Data stays in a secure, centralized cloud data center instead of being stored on local devices. Ease of Management: My IT teams can manage desktops from a single interface, including patching and updates, which makes onboarding and offboarding much simpler and faster. Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? high resource usage and sometime performance issue cant find the cause Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? Xtium Daas really solve the complexities of my remote office setup, less security risks from having VPN solutions Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Tejas Jagannatha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tejas Jagannatha J.") TJ Tejas Jagannatha J. Chief Executive Officer Small-Business (50 or fewer emp.) 5/17/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "DAAS" 3.5/5 What do you like best about XTIUM Desktop as a Service? its very easy to use and good software to use Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? none as of now. But i think if in future if there is I can tell Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? Managing physical desktops across various locations is time-consuming and labor-intensive. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 9/26/2024 "EvolveIP DaaS has been an enabler for our contact center business" 5/5 What do you like best about XTIUM Desktop as a Service? Moving to DaaS from office-based desktops for corporate users and home-based desktops for contact center agents has enabled us to move to a full virtual office model and boost our compliance and security posture. Administration and support are much easier, resulting in higher productivity and uptime for the user base and lower support costs for I.T. Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? Resource management is more challenging with stricter limits on memory and disk space. Increased diligence is required to prevent Windows and its update processes from consuming all available disk space. Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? DaaS eliminates many of the headaches of supporting physical desktops and helps to simplify the management of endpoint security and compliance requirements. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sherry L. O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherry L. O.") SO Sherry L. O. Cashier Small-Business (50 or fewer emp.) 6/25/2024 "Discussions on our services and what is provided to us." 4.5/5 What do you like best about XTIUM Desktop as a Service? System works very well and has great customer support policies. Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? sometimes it takes a little long for tickets to be completed. Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? We are looking to better protect our files and preventative of loss of files. Protection from company breech. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CC Calvin C. IT Director Mid-Market (51-1000 emp.) 11/3/2023 "Evolve IP's DaaS solution makes IT management easier" 5/5 What do you like best about XTIUM Desktop as a Service? - Ease of management - Evolve IP's DaaS support is the top notch - Works in browser without additional software Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? - Lacking performance monitoring - Image maintenance required extra work Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? - Time to provision a physical computer to contractors - Cost saving on the maintenance on physical computers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Mid-Market (51-1000 emp.) 11/8/2023 "Easy to Use!" 4/5 What do you like best about XTIUM Desktop as a Service? Easy to use and offers many features for your environment. Able to set it and "forget it". Great technical support. Overall a great product. Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? Updates for new versions within the same release aren't auto pushed and have to be done manually, but the installs are easy so it really isn't that big of an inconvenience. Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? Allowing offsite back ups to be maintained and easily accessible/restorable if need be. Allows a solid solution that I know is running and can be relied on in case of emergencies. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") AL Verified User in Legal Services Mid-Market (51-1000 emp.) 7/20/2023 "Exceptional solution" 5/5 What do you like best about XTIUM Desktop as a Service? The solution is made to fit what a company's needs. It works reliably from anywhere Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? There is not much to not like as compared to other similar solutions Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? High availability, work from anywhere that are not tied to a physical location Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JC Jose C. Title Examiner Small-Business (50 or fewer emp.) 10/3/2019 "VDI is a great platform for our real estate services" 5/5 What do you like best about XTIUM Desktop as a Service? Evolve IP Desktop Services meets our real estate needs by providing a synchronized desktop management solution for our work computers and anyone who works from home and logs in remotely. The IT department is very customer oriented and delivers amazing desktop solutions for each of our employees while being able to maintain control through the cloud based program that VDI offers. It makes things much easier for IT because it is easier to manage and more economical which enables them to focus on more strategic activities for the business.The other thing that I like about the VDI is that the security levels are way better than working on a regular pc and there is a lower risk with spam and unwanted junk mail coming in from different servers. The cost for this is also way cheaper than trying to use desktops and integrating them into your own server. Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? The connectivity issues that we sometimes experience can sometimes give a headache. When the VDI server is down we are unable to log into our work desktops and unfortunately we lose money when this happens. VDI would work better if they were able to manage their connectivity logs better and have a good connection all the time. Review collected by and hosted on G2.com. Recommendations to others considering XTIUM Desktop as a Service: The ability to enable employees to access a single desktop from many different places. Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? Many problems that we try to come together to resolve are the connectivity issues that we sometimes experience. VDI has several benefits that companies will win from such as the combination of providing anywhere access to data and applications while securing and managing multiple devices. With VDI, the IT department has the servers in their own data centers or their own server closet, versus with DaaS where the service provider is hosting everything. Once you centralize computing, you become dependent on high-availability infrastructure, redundant equipment, network, and the staffing requirements to keep things running. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SA Saurabh A. ETL Lead Enterprise (\> 1000 emp.) 10/3/2019 "VDI" 3/5 What do you like best about XTIUM Desktop as a Service? Money saved on actual machine Ease of pushing software to all employees Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? System is slow compared to actual desktop/laptop System refresh by itself sometime and you lose installed softwares Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? Cost cutting on actual system purchase Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![sooraj b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sooraj b.") SB sooraj b. Cheif Technical Officer Small-Business (50 or fewer emp.) 3/15/2019 "One of the best remote desktop application" 5/5 What do you like best about XTIUM Desktop as a Service? By VDI we can access remote desktop laptops etc from any place with active internet. by this virtual desktop infrastructure software we can share files and works in far away system from any where. its very essential for client managements for software companyies like us. by this we can access clients machine from our location. Review collected by and hosted on G2.com. What do you dislike about XTIUM Desktop as a Service? it sometimes get stuck during access. otherwise its a good product i dont find any other dislikes yet. Review collected by and hosted on G2.com. Recommendations to others considering XTIUM Desktop as a Service: those who wants to access remote desktops from ypur own locations can truestly buy this product. its makes our job easier. Review collected by and hosted on G2.com. What problems is XTIUM Desktop as a Service solving and how is that benefiting you? Accessing clients desktop remotly is the best solution got from VDI for our company Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ##### Categories on G2 [Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa) [Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Password Managers](https://www.g2.com/categories/password-managers)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)[Desktop as a Service (DaaS)](https://www.g2.com/categories/desktop-as-a-service-daas)[Virtual Desktop Infrastructure (VDI)](https://www.g2.com/categories/virtual-desktop-infrastructure-vdi) [Show MoreShow Less](javascript:void(0);) ##### Explore More [CisionOne vs Muck Rack vs Agility PR Solutions for a boutique PR agency: which gives better media contact data?](https://www.g2.com/discussions/meltwater-vs-cision-vs-muck-rack-for-a-boutique-pr-agency-which-gives-better-media-contact-data-without-enterprise-pricing)[Which recruitment platform offers the largest candidate database?](https://www.g2.com/discussions/which-recruitment-platform-offers-the-largest-candidate-database)[Is a programmatic job advertising platform worth it for a mid-size recruiting team?](https://www.g2.com/discussions/is-a-programmatic-job-advertising-platform-worth-it-for-a-mid-size-recruiting-team) [Which anti-money laundering tool is best for small businesses](https://www.g2.com/discussions/which-anti-money-laundering-tool-is-best-for-small-businesses)[What is the most user-friendly visual configuration app for letting customers customize cars online where the experience needs to feel premium rather than clunky?](https://www.g2.com/discussions/what-is-the-most-user-friendly-visual-configuration-app-for-letting-customers-customize-cars-online-where-the-experience-needs-to-feel-premium-rather-than-clunky)[Pros and Cons Details](https://www.g2.com/products/xtium-desktop-as-a-service/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)