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Xsolla

By Xsolla

4.5 out of 5 stars

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Xsolla Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Xsolla Media

Xsolla Demo - Xsolla Wallet main page
One of our main products for our users, the main login page for wallet.xsolla.com.
Xsolla Demo - Purchases Tab
Purchases tab, where you can see your purchase history, view subscriptions and alter them, request a refund, and so on.
Xsolla Demo - Virtual Currencies
Your virtual currencies are stored here, in which you may use it for our vast majority of in-game currencies! Terms and conditions apply.
Xsolla Demo - Backpack
Items from here can be added to your backpack!
Xsolla Demo - Account Settings
Account settings where you can adjust your profile!
Xsolla Demo - FAQ Section
FAQ section is also provided in here so you can read through the magic to ease your gaming journey!
Join us as we revisit the second half of Xsolla Connect 2025—where creators, studios, and partners came together across the Americas to shape the future of gaming.
Play Xsolla Video
Join us as we revisit the second half of Xsolla Connect 2025—where creators, studios, and partners came together across the Americas to shape the future of gaming.
Watch how Xsolla Web Shop drives real engagement and long-term retention through the ideal player flow, and see how mechanics like daily rewards, loyalty store, PWA, and offer chains create a loop that brings players back again and again.
Play Xsolla Video
Watch how Xsolla Web Shop drives real engagement and long-term retention through the ideal player flow, and see how mechanics like daily rewards, loyalty store, PWA, and offer chains create a loop that brings players back again and again.
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Xsolla Reviews (23)

Reviews

Xsolla Reviews (23)

4.5
23 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the exceptional support and easy integration provided by Xsolla, highlighting how responsive and knowledgeable the team is. The intuitive dashboard and wide range of payment options make it a reliable choice for game developers looking to expand globally. However, some users note that the onboarding process can feel dense at first.
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Verified User in Computer Games
AC
Small-Business (50 or fewer emp.)
"Payment system I trust when releasing games globally."
What do you like best about Xsolla?

Xsolla offers a trustworthy and flexible global payment solution that enables our games to reach players everywhere. They support a wide range of payment methods — from cards to e-wallets and even carrier billing — which is extremely helpful when launching in multiple markets. Their dashboard and integration tools are intuitive, making the management of payments, refunds, taxes, and compliance smooth and efficient. On top of that, their support team is responsive and knowledgeable, always ready to assist whenever we need help. Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

No problem, as I have been and am well supported. Review collected by and hosted on G2.com.

PN
Marketing Strategy
Small-Business (50 or fewer emp.)
"A great payment solution for game developers"
What do you like best about Xsolla?

I really love how Xsolla makes in-game payments super easy. Everything feels almost plug-and-play, and it supports so many global payment methods that players from anywhere can make purchases smoothly. The dashboard is clean and easy to use, and the support team is incredibly fast and friendly. It honestly feels like there’s always someone ready to help that gives me a lot of confidence! Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

Sometimes the API integration can be a bit tricky if you want to customize things deeply, and the dashboard can load a little slowly when there’s a lot of data. But honestly, those are just minor details and don’t really affect the overall great experience. Review collected by and hosted on G2.com.

Ruth A.
RA
Enterprise Account Management
Enterprise (> 1000 emp.)
"Shift4 & Xsolla payment partnership"
What do you like best about Xsolla?

At Shift4, we take pride in partnering with innovative companies that share our commitment to excellence and Xsolla stands out as one of them. Working with Xsolla has been a seamless experience, as their robust technology, dedicated support team, and focus on enabling game growth aligns perfectly with our mission to power commerce across every industry. Together, we’re helping developers and publishers expand their reach and deliver frictionless payment experiences to players worldwide. We value Xsolla’s professionalism, transparency, and collaborative spirit. They continue to prove themselves as a trusted partner and we are proud to be their payment service provider. Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

There is nothing to dislike about Xsolla Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Small-Business (50 or fewer emp.)
"Xsolla is a Trusted partner with deep expertise and comprehensive suite of products"
What do you like best about Xsolla?

Everything’s been super smooth with Xsolla's team — onboarding, integration, going live, and all the ongoing stuff. Their product really fits our needs, and if we ever need something extra, we just drop a feature request and they actually listen.

Special shoutout to their support team — they’re amazing. In the world full of AI bots, it’s nice to deal with real people who get your context and actually help. Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

nothing so far, we are super satisfied with our collaboration Review collected by and hosted on G2.com.

Niklaus T.
NT
Chief Ecosystem Officer
Small-Business (50 or fewer emp.)
"Reliable MoR partner for global game payments"
What do you like best about Xsolla?

Xsolla acts as a true Merchant-of-Record partner. Their global payment coverage, tax/compliance handling, and responsive partner team make it easy for us and our publishers to launch and scale across multiple regions without rebuilding checkout for each market. Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

The breadth of features means onboarding can feel dense at first. Clearer “best practice” templates for common partner scenarios would shorten time to first transaction. Review collected by and hosted on G2.com.

YY
Global Partnership Manager
Mid-Market (51-1000 emp.)
"Outstanding Support and Global Expertise Make Xsolla a Top Partner"
What do you like best about Xsolla?

Xsolla offers exceptional support. Whenever we encounter an issue, their team responds with genuine concern and collaborates closely with us to resolve it. Their broad international experience brings valuable insights, making Xsolla an excellent partner for localization and business needs in our operations. Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

There are no particular issues with Xsolla’s business. Review collected by and hosted on G2.com.

IK
account manager
Enterprise (> 1000 emp.)
"Xsolla, where clear communication and interesting collaboration stand out."
What do you like best about Xsolla?

What I like most about communicating with Xsolla is the ability to have clear and engaging collaboration. As a partner working with a payment service provider, I was most grateful for being informed during communications about the weekly transaction amounts and the opportunities available. Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

There are points where we couldn't communicate long enough to find what wasn't helpful. If there are any relatively uncomfortable points in the future, I will make sure to communicate about them later. Review collected by and hosted on G2.com.

Hải T.
HT
Small-Business (50 or fewer emp.)
"Xsolla’s People-First Approach Makes All the Difference"
What do you like best about Xsolla?

I’ve noticed that the way people at Xsolla approach the gaming industry in Vietnam is very fitting — it’s different from typical service providers. We feel comfortable engaging with Xsolla’s products. Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

There’s nothing to complain about them . We’re like friends with each other. Review collected by and hosted on G2.com.

Minh D.
MD
CEO
Small-Business (50 or fewer emp.)
"Easy Integration, but Needs More Support for Customer Reach"
What do you like best about Xsolla?

It is easy to integrate and launch the product. Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

I need assistance from the publisher to help me reach more customers. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"Expert Team and Great Communication"
What do you like best about Xsolla?

The team at Xsolla demonstrates a high level of expertise in their field and in the services they provide. They are both agile and dynamic, making it a genuine pleasure to collaborate with them, particularly in emerging markets. Review collected by and hosted on G2.com.

What do you dislike about Xsolla?

Sometimes the processes can take a while, but the team consistently communicates estimated timelines very well. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

2 months

Xsolla Features
Automation
Cross Border
Payment Options
Automated tax calculation
Standard compliance
Tax reporting
AML-KYC
Secure SLC
PCI-DSS
E-commerce Integration
Reporting & Analytics
Customer support
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Xsolla