--- title: XO Communications Reviews meta_title: 'XO Communications Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how XO Communications works for a business like yours. aggregate_rating: rating_value: 2.0 review_count: 3 scale: '5' date_modified: '2026-06-30' parent_category: name: Other Services url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5 --- # XO Communications Reviews **Vendor:** XO Communications **Category:** [Other B2B Services Providers](https://www.g2.com/categories/other-b2b-services) **Average Rating:** 2.0/5.0 **Total Reviews:** 3 ## About XO Communications XO Communications is a Verizon company that specializes in providing technology to help businesses and wholesale customers compete in a hyper-connected economy. ## XO Communications Reviews ### 1. XO Communications could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 29, 2019 **Describe the project or task XO Communications helped with:** This replaced our older VOIP system. **What do you like best about XO Communications?** I like that it's easy to install and use. **What do you dislike about XO Communications?** It's not very user friendly and their admin portal is sometimes hard to navigate. **Recommendations to others considering XO Communications:** The admin portal could be made easier to navigate. **What problems is XO Communications solving and how is that benefiting you?** Takes care of our phone systems at the moment and it can be customized to the organization. ### 2. XO worse after VZ merger **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 12, 2017 **Describe the project or task XO Communications helped with:** HPBX migration from avaya and data circuit delivery **What do you like best about XO Communications?** limited outages, decent online portal to manage the account **What do you dislike about XO Communications?** service contracts , lack of flexibility, lack of relationship management ### 3. It's barely decent **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 11, 2017 **Describe the project or task XO Communications helped with:** Technically this service is supposed to help us keep in touch, and be a great way to quickly search for and contact via phone our coworkers or other users. Instead, it crashes all the time. In the middle of a call, on start up, when someone else tries to call you... If a day goes by without xo issues, it's a miracle. **What do you like best about XO Communications?** Ease of searching for other users and small CPU usage **What do you dislike about XO Communications?** This program is always crashing, failing to detect headsets and microphones, and is frequently just down. - [View XO Communications pricing details and edition comparison](https://www.g2.com/products/xo-communications/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-09+09%3A07%3A26+-0500&secure%5Bsession_id%5D=201717c5-1e81-4c22-80cd-c260f09c7ef4&secure%5Btoken%5D=da7679542e8b3e53006eb6aafbc32d9ae944ef7b6bfb524ca7acf2ba0e4f7eb8&format=llm_user) ## XO Communications Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top XO Communications Alternatives - [GrowthSpree - B2B SaaS & B2B Marketing Agency](https://www.g2.com/products/growthspree-b2b-saas-b2b-marketing-agency/reviews) - 4.9/5.0 (48 reviews) - [AnalytixLabs Gurgaon](https://www.g2.com/products/analytixlabs-gurgaon/reviews) - 4.7/5.0 (46 reviews) - [Anymailfinder.com](https://www.g2.com/products/anymailfinder-com/reviews) - 4.5/5.0 (34 reviews)