XCALLY Pricing Overview

Free Trial

OMNI-GOLD

Free Trial

1 seats Per Month

The best choice for companies that want to offer an inbound omnichannel contact centre from a unified interface able to handle customer interactions from multiple channels in a way that allows customers to seamlessly switch back and forth across channels, by offering a consistent experience across customer service channels available at every touchpoint.

DIALER-GOLD

Free Trial

1 seats Per Month

The best choice for companies that want to manage outbound campaigns for lead generation, telemarketing, appointment reminder activities etc. via four different types of dialers, including the predictive mode for high volumes. Dialers use various algorithms to analyze call metrics and optimize agent efficiency and support an optimal environment for a growing business.

PLUS

Starting at $28.00

1 seats Per Month

The best choice for companies that want to offer customer service via voice channel, thanks to the robust interactive voice response (IVR) that allows business to handle tons of calls via sophisticated tools like automations, skills routing, queues, voice recognition, voice-bots enabling the customer to self-serve for faster resolution.

ULTIMATE

Free Trial

1 seats Per Month

The best choice for companies that want to adopt a 360-degree omnichannel customer experience via both inbound and outbound activities in a blended way from a unified interface. This plan offers high flexibility i.e. when inbound calls volumes are high, outbound campaigns can be paused as agents make live inbound calls a priority. managers also have access to much-needed insights with real-time reports, charts and analysis that can be evaluated to further drive productivity increases.

Choose the Plan that meets your Contact Center needs.
Pricing is very flexible and based on the number of seats of your call center, we provide licenses based on the number of Concurrent Agents.
If you choose a monthly plan you can pay only the licenses and modules you really need!

All XCALLY plans come with standard APIs and a long list of ready-made third-party integrations to allow businesses to seamlessly operate across multiple platforms such as CRM, ticketing systems, BI, knowledge management tools, and so on, unifying all major platforms together to achieve data consistency, speed, and real-time operational insights.

XCALLY has 4 pricing editions, from a free trial to $28. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for XCALLY is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase XCALLY must be conducted with the seller.

Add-ons:
- User accounts
- PBX Extensions
- Extra IVR channels
- Extra Chat sessions
- WebRTC
- Screen Recording
- Whatsapp Connector
- AI Tools

Pricing information was last updated on October 10, 2024

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XCALLY Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Software

NiCE CXone Mpower CXone Mpower Digital Agent	Starting at $71.001 Agent Per Month	Digital first package supports 30+ digital channels Common data sets and models Unified administration and user interface Digital Agent routing for 30+ channels Dedicated agent and supervisor workspace Prebuilt data visualization dashboard and reports Digital recording and storage Show More
Talkdesk Talkdesk Express™ \| United States & Canada Small Business Exclusive	Free25 Licenses Free to Start	Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands. https://www.talkdesk.com/express/ Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.
Aircall Essentials	$30User/Month (Billed Annually - 3 User Minimum)	Improves the performance of any team Unlimited users Unlimited inbound calls (toll-free excluded) Integrations and API Smart queuing Phone Support Instant numbers Custom music and messages Opening hours IVR (Vocal server) Ring groups Assign & comment calls Call recording Analytics Conference call Tags Warm & blind transfers Pause resume recording Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various XCALLY alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.