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Workmates EX by HR Cloud Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Workmates EX, facilitating quick team onboarding and seamless engagement across the platform. (15 mentions)
Users appreciate the helpful support and ease of use of Workmates EX, enhancing team communication and morale. (11 mentions)
Users value the all-in-one platform of Workmates EX, enhancing engagement and simplifying communication across teams. (8 mentions)
Users love the intuitive and clean interface of Workmates EX, enhancing employee engagement and easy connectivity. (8 mentions)
Users love the simplicity and intuitiveness of Workmates EX, making onboarding and daily use a breeze. (7 mentions)
Users desire more limited customization options in Workmates EX, particularly for notifications and feed appearance. (5 mentions)
Users desire better notification settings as delays in alerts can be frustrating despite overall app performance being acceptable. (3 mentions)
Users occasionally face slow loading times in Workmates EX, which can be frustrating during peak usage. (3 mentions)
Users are dissatisfied with the integration issues of Workmates EX, impacting connectivity with other platforms. (2 mentions)
Users note the missing features in Workmates EX, expressing a desire for more customization options. (2 mentions)

5 Pros or Advantages of Workmates EX by HR Cloud

5 Cons or Disadvantages of Workmates EX by HR Cloud

Workmates EX by HR Cloud Reviews (30)

Reviews

Workmates EX by HR Cloud Reviews (30)

4.8
30 reviews
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MS
Mark S.
Owner and CEO
Mid-Market (51-1000 emp.)
"Good for networking & building community at places you work!!"
5/5
What do you like best about Workmates EX by HR Cloud?

It’s an all-in-one platform for running employee engagement programs. I can manage volunteering and event campaigns, pull reports and dashboards, set policies, and it even links up with Slack, the UI is clean and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

I’d like to see more built-in volunteering opportunities offered through the platform. Review collected by and hosted on G2.com.

RP
Robert P.
Owner
Small-Business (50 or fewer emp.)
"Finally one place to keep my team connected"
5/5
What do you like best about Workmates EX by HR Cloud?

The mobile app is the real winner for us. a lot of my team works remote or on the go and before this it was messy keeping everyone in the loop. now they can check updates, give shoutouts, or just find each other fast right from their phone. the employee directory is super handy too, no more digging through old spreadsheets or guessing who does what. Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

Sometimes the app is a little slow to load, and notifications don’t always pop up right away. Not a dealbreaker, but it can be annoying when you expect instant updates. Review collected by and hosted on G2.com.

Adam F.
AF
Adam F.
CEO
Small-Business (50 or fewer emp.)
"Easy way to keep our team engaged"
5/5
What do you like best about Workmates EX by HR Cloud?

The ease of use made it easy for our whole team to get on board quick. we use the recognition feature a lot, sending kudos and shoutouts, and it really helps boost morale. i also like that it connects with sap store which made things smoother for us. customer support has been quick and friendly when we had questions. Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

There is nothing much to complain about, maybe just a few more features for customizing posts. Review collected by and hosted on G2.com.

TD
Trevor D.
Owner
Mid-Market (51-1000 emp.)
"A feel-good application with a very positive motto"
5/5
What do you like best about Workmates EX by HR Cloud?

The platform is what I enjoy the most about Workmates EX. It is simple to use, intuitive, colourful, and direct. I particularly appreciate how it is organised into three sections: recognition, team initiatives, and staff engagement. Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

The connectivity with other platforms is the aspect of Workmates EX that I dislike the least. Review collected by and hosted on G2.com.

DN
Derrick N.
Owner
Mid-Market (51-1000 emp.)
"Excellent platform for engaging employees in activities that make them feel good"
5/5
What do you like best about Workmates EX by HR Cloud?

The thing I like most about Workmates EX is the platform. It’s easy to use, intuitive, colourful, and straightforward. I also like that it’s organised into recognition, volunteering, and employee engagement, makes running programs and events really simple. Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

The thing I like least is the integrations. Review collected by and hosted on G2.com.

YH
Yannic H.
Business Owner
Mid-Market (51-1000 emp.)
"Great Tool for Engagement and Recognition"
5/5
What do you like best about Workmates EX by HR Cloud?

The ease of use is what stood out first. our team picked it up quick with almost no training. the recognition features are really strong, we can send kudos and shoutouts that everyone sees. it makes people feel noticed and that’s a big deal for us. customer support has also been fast whenever we needed help. Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

Maybe a few more options for customizing how the feed looks. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"A good value for work chatter, recognition, and employee appreciation"
3.5/5
What do you like best about Workmates EX by HR Cloud?

We leverage Workmates for Kudos, sharing team updates, and doing weekly company blogs. It's easy to use and they have enhanced the social collaboration effectively. The reporting on usage is nice to understand if our leadership messaging is right to pull people in. Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

Sometimes the posts when copied in from word or other platforms cause formatting issues, same concerns with photos. Videos can be a little tricky to get working also, but it has improved significantly. The notifications on replies and tags feel hit or miss within the mobile app. Review collected by and hosted on G2.com.

LH
Liz H.
Mid-Market (51-1000 emp.)
"Great Engagement Tool!"
4.5/5
What do you like best about Workmates EX by HR Cloud?

Workmates allows us to connect with our workforce in an accessible way. We primarily use Workmates for important company announcements and encourage employee to download the app for easy access! It's great how they can get notifications for these updates and can react and comment on each post. It has been a great tool for us! Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

Not many drawbacks, however, as most of our team use Workmates via app, it would be great to see some more customisation on the app, potentially with the dashboard. Review collected by and hosted on G2.com.

CB
Charity B.
Mid-Market (51-1000 emp.)
"Great Communication Tool"
4.5/5
What do you like best about Workmates EX by HR Cloud?

We use Workmates as our internal social media page to communicate with our employees. We have a large employee population that does not have work emails. This app allows us to share news, events, polls, and communicate to all employees across all locations. Having the ability to send urgent messages via the app is extremely helpful. We like having the ability to use Kudos and recognize employees electronically. Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

The speed is a bit slow at times but overall not bad. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Enterprise (> 1000 emp.)
"Great Partnership"
4.5/5
What do you like best about Workmates EX by HR Cloud?

We use Workmates for our Rewards & Recognition Program. We have been using Workmates for almost two years and the Workmates team has been great partners in this process. As we have developed the program over the past two years, they have worked alongside us to add enhancements and adapt the platform to optimize our program. They have developed features that have been requested by our users and made the platform easier to use and have made an impact for our employees. Review collected by and hosted on G2.com.

What do you dislike about Workmates EX by HR Cloud?

We have found the platform fairly easy to use and many of our suggestions have been implemented already. Some additional customization options or an enhanced approval workflow would be great to add. Review collected by and hosted on G2.com.