Work Wallet Reviews & Product Details

Work Wallet has saved me so much time. Instead of printing endless paperwork for the installer, I can upload all the site information in one place, along with drawings and maps. If I need to add more details, even while they’re on site, I can upload the document and they receive it instantly. Review collected by and hosted on G2.com.

I’ve worked with Work Wallet for a couple of years, and I can’t say there’s anything I dislike. If you’re trying to learn a new task, the support team is really helpful, and if you need more training, they’re always willing to help. Review collected by and hosted on G2.com.

Work Wallet allows our teams to have full visibility across our extensive portfolio of projects. We can monitor and manage Health & Safety using the simple to use interface on both mobile devices and the web-based view. Support is extremely responsive and allows us to have users self-manage any issues they encounter, receiving the same level of professional support they would expect from a Tier 1 company such as ourselves. Review collected by and hosted on G2.com.

It's hard to find any significant 'dislikes' for Work Wallet. If I was to be picky it is not always easy to identify what has changed during version updates. Review collected by and hosted on G2.com.

What I like most about Work Wallet is that it is a comprehensive Health & Safety application with a wide range of useful features, while still being very user-friendly and intuitive.

It provides a central platform to manage many of our Health & Safety requirements, including compliance activities, risk assessments, training, audits, inspections and actions. The easy access to KPIs also gives us good visibility of our H&S performance and helps us monitor progress across different areas of the business.

The Power BI functionality is another valuable feature, as it allows us to turn the data collected through the platform into meaningful reports and dashboards for management. The introduction of AI capabilities is also a great added advantage and has the potential to further improve data analysis, reporting and decision-making at a higher level.

Overall, Work Wallet has helped us move towards a more structured, consistent and data-driven approach to Health & Safety management. Review collected by and hosted on G2.com.

There are not many things I dislike about Work Wallet. Overall, my experience with the platform has been very positive.

Occasionally, the system can be a little slow, particularly when working with larger amounts of information. However, this has not been a major issue, as the Work Wallet support team is very responsive and efficient in resolving any technical issues when they arise.

There are also some areas within the Environmental Management System that could be further developed, particularly around COSHH assessments and related environmental management features. However, these improvements are already in the development pipeline, and we have been advised that they will be addressed in future updates.

Overall, I see these as areas for continuous improvement rather than significant limitations of the platform. The responsiveness of the Work Wallet team gives me confidence that user feedback is taken seriously and improvements are continually being made. Review collected by and hosted on G2.com.

Work Wallet is an excellent solution for businesses of all sizes and across a wide range of industries. The pricing is highly competitive and delivers genuine value for money.

The implementation process was straightforward, and the customer support team provided exceptional assistance throughout the onboarding journey. Integrating Work Wallet into our business was seamless, with clear guidance and responsive support whenever required.

Since adopting Work Wallet, the benefits have been almost immediate. We have experienced a significant reduction in administrative time, improved accessibility to information, and more efficient reporting, management, and record-keeping processes. Having all key information stored within a single, easy-to-access platform has enhanced visibility, accountability, and operational performance across the business.

The dashboard functionality is excellent, providing meaningful insights that support informed decision-making. The integration capabilities with Power BI and AI-driven tools further enhance the platform, enabling organisations to analyse data more effectively and identify opportunities for continuous improvement.

Overall, Work Wallet has become an invaluable part of our operations. I would have no hesitation in recommending Work Wallet to any organisation looking to streamline compliance, improve efficiency, and gain better control of their business processes. I would strongly encourage anyone considering a digital compliance and workforce management solution to take advantage of a trial and experience the benefits for themselves. Review collected by and hosted on G2.com.

If I had to identify one downside, it would simply be that I wish I had discovered Work Wallet sooner. Review collected by and hosted on G2.com.

I have found Work Wallet to be an easy to navigate resource as someone new to auditing, risk assessments etc. I like that we can use our pre-built audit templates to quickly set up for an audit and schedule audits. It was easy to move our staff H&S inductions over to the new system and include a questionnaire at the end. The interface looks really good and gives documentation a good structure once downloaded. Review collected by and hosted on G2.com.

I think the system could benefit from an auto-save feature as there have been a number of audits I have been completing which have failed to save correctly resulting in me having to go back and complete it again. Review collected by and hosted on G2.com.

Quick Replies is really good software, and our new account manager has been great to work with. It feels like any ideas we bring up are listened to and taken into consideration, which I really appreciate. The pricing is reasonable, and performance-wise it hasn’t ever failed us. We’re currently moving into testing the AI side, so I can’t speak to that yet, but it does transfer well to Excel. Review collected by and hosted on G2.com.

I do wish some functions worked differently, but I understand the system has to work for many customers. The new skills matrix does not do what we need, as we wanted to measure completion of inductions through it. I still don’t fully understand the audit function, even after training, so this is definitely user error. That said, it would be helpful if there were better template options. Review collected by and hosted on G2.com.

It is the business H&S mecca, all our managers use this system throughout our group. The team are very helpful and are willing to arrange meetings for the same day if urgent. All the staff are pleasant and have the time to train you effectively. The platform looks modern, feels modern compared to other systems, and if you require something extra there is always a subscription available to cover your work requests. Review collected by and hosted on G2.com.

Sometime updates are carried out and can throw a few issues the next day while it settles in. These have become far or few between this year as the platform is much more established. As always the support team are very quick to get back to you and deal with any issues promptly. Review collected by and hosted on G2.com.

The system offers a full range of services across audits, inspections, safety and induction. The app interface is easy to understand making it suitable for all staff and contractors. We are getting great value for our expenditure Review collected by and hosted on G2.com.

Setting up the templates in the admin back office is counter intuitive in some cases however once you work out the order of process then it does follow a logical sequence. Review collected by and hosted on G2.com.

I like the system’s simplicity and its user-friendly interface. I also appreciate that it stays focused solely on Health and Safety, rather than branching into other areas.

Since adding features such as the contractor gateway, permits, and inductions, it has helped speed up productivity by removing endless paperwork and reducing the need for face-to-face inductions that can take up to an hour at a time. Using the Permits feature also helps me keep track of what’s been raised, what’s currently live, and where it’s being used. The photo feature is useful too, as it helps provide evidence should anything go wrong.

The AI in photos is okay, but it rarely meets what’s required and sometimes comes across as too generic. I don’t use this function often, although it does have its purpose in some areas.

the support received from Matt has been exemplary, and assisting us where we have struggled to use th system correctly but also taking feedback and ideas to improve the system in a way that could improve the performance of WorkWallet and G F Tomlinson. i feel that we get value for our money and the costs saved where site managers are tied down with paper work Review collected by and hosted on G2.com.

Our biggest gripe with Work Wallet is the inductions process. When operatives need to provide evidence of competencies (i.e., CSCS cards), they have to enter the date taken, which isn’t relevant and is time-consuming. Operatives also need to take a picture of the front and back, but they can only upload one image at a time. This means they end up entering the date taken and completing the same steps four times, which doesn’t help speed things up—especially for people with low IT skills.

Toolbox talks also don’t seem to push through to the contractor gateway. It would help if a restriction could be added so that all operatives must complete the TBT before they can clock out. Review collected by and hosted on G2.com.

I really appreciate Work Wallet for its logistics capabilities. It's super easy to use, and all our on-site personnel have adopted it well. I like being able to access both the desktop version and the mobile app, which is extremely helpful for equipment checks and monitoring. The ability to quickly collect and collate data for company meetings is a big plus, since I can manage KPIs, statistics, and trends efficiently. The traceability feature is fantastic, letting me verify that inductions and risk assessments are completed, and check cards are in date, all from my phone. Plus, getting notifications when tasks are closed out is very handy and saves a lot of legwork. Overall, it makes everything so accessible and convenient, supporting both digital and hard copy processes seamlessly. Review collected by and hosted on G2.com.

The initial setup of Work Wallet was a bit overwhelming for me. Since I was in charge of it, the whole process was a bit much at first. I did have support from Elle, our account manager, who guided me through it and helped set things up, which was great. Even with her help, though, starting out with Work Wallet was still kind of daunting due to the big changes it brought about. Review collected by and hosted on G2.com.