# WikiPro Reviews **Vendor:** WikiPro **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.4/5.0 **Total Reviews:** 13 ## About WikiPro WikiPro is an All-in-one business to customer communication platform. WikiPro simplifies your business communication via texting. WikiPro is a proven platform for small business owners to win customers, increase sales and improve work efficiency. Reviews are the word of mouth equivalent online. Send a text and get online review. Get hundreds of great reviews and win more sales. Request payment from customer by sending a text message. Answer questions, share documents, schedule appointments, get document signed without unresponsive emails or phone calls. Communicate in real time from your computer web browser or mobile App with conversational SMS message. ## WikiPro Pros & Cons **What users like:** - Users praise the **user-friendly interface** of WikiPro, highlighting its ease of use and quick data gathering. (3 reviews) - Users appreciate the **ease of use** in WikiPro, enabling quick data gathering and effective communication. (2 reviews) - Users highlight the **affordable pricing** and ease of navigation, making it a user-friendly choice. (1 reviews) - Users value the **automation features** of WikiPro for streamlining client interactions and facilitating instant payments. (1 reviews) - Users value the **excellent customer support** of WikiPro, enhancing their overall experience and satisfaction. (1 reviews) - Users value the **ease of use** of WikiPro, appreciating its fast, efficient, and well-organized interface. (1 reviews) - Easy Communication (1 reviews) - Easy Interface (1 reviews) - Easy Navigation (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users experience **chat issues** with WikiPro, as it occasionally gets stuck and lags during usage. (1 reviews) - Users consider the **costly pricing** of WikiPro a drawback, particularly for small businesses with budget constraints. (1 reviews) - Users face a **steep learning curve** with WikiPro, finding the interface complicated and navigation challenging. (1 reviews) - Users note a **lack of advanced features** in WikiPro, which limits its usability for specific needs. (1 reviews) - Users find the **navigation issues** challenging, suggesting that a simpler design could enhance usability. (1 reviews) - Poor Customer Support (1 reviews) - Reporting Issues (1 reviews) - Segmentation Issues (1 reviews) - Slow Loading (1 reviews) - SMS Issues (1 reviews) ## WikiPro Reviews ### 1. WikiPro - Comprehensive business texting platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh N. | Equity Analyst & Trader, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about WikiPro?** Combines multiple functionalities: texting, appointment scheduling, payment processing. Allows businesses to engage with customers through SMS. Reduces missed appointments. Easy integration. Text-to-review feature. Good customer support. Higher frequency of use. Collecting e-signatures and managing client communications. Offers affordable options starting at just $50. Ease of implementation. **What do you dislike about WikiPro?** The platform tends to get laggy, especially when handling large files. There is less community support. The cost can be a drawback for small businesses as it tends to be expensive with higher plans. It requires a stable internet connection to run. Users sometimes find the interface to be complicated due to the number of tools. Some users have felt a lack of advanced features. **What problems is WikiPro solving and how is that benefiting you?** Supports a lot in appointment management. Handling of documents. Payment processing. Gathering customer feedback. Cost efficient. Addresses operational challenges. ### 2. Zack’s Review **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary S. | Investment Banking, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about WikiPro?** The ease of use. The ability to quickly gather data. Seamless user interface and help desk support **What do you dislike about WikiPro?** Nothing at this time. I will always inform through survey and reviews when they arise. **What problems is WikiPro solving and how is that benefiting you?** The ability to access answers for core clients on a routine basis. ### 3. Is a tool designed to simplify workflows, collaboration, & data management for teams & individuals. **Rating:** 5.0/5.0 stars **Reviewed by:** Ayodimeji K. | Tobacconist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about WikiPro?** Wikis and Pages Categories and Tags Search Functionality Real-Time Editing **What do you dislike about WikiPro?** Requires lots more of personal information **What problems is WikiPro solving and how is that benefiting you?** Team Communication Where Integrated messaging and notifications keep everyone updated. And also users can mention team members to draw attention to specific tasks or content. ### 4. Texting Communication Software **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar V. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about WikiPro?** It streamlines client interatctions with automated reminders and instant payments gateway **What do you dislike about WikiPro?** Pay through text messages sometimes doesn't work **What problems is WikiPro solving and how is that benefiting you?** Streamlines appointments a day before and reminds ### 5. Short And Crisp **Rating:** 4.5/5.0 stars **Reviewed by:** Soumya T. | Application Development associate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about WikiPro?** Wikipro provides best features such as text-to-review ,text -to-pay , it helps in reducing the errors , improve accuracy and communicate with clients via existing landline numbers it is an all in one platform. **What do you dislike about WikiPro?** When there is alot of traffic on this site then we face some technical issues. They need to do something on scalability . **What problems is WikiPro solving and how is that benefiting you?** Awesome sms website chat,Business texting and review management ### 6. Streamlined Communication with Wikipro **Rating:** 4.5/5.0 stars **Reviewed by:** Er. Amit B. | Web Designer & Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2024 **What do you like best about WikiPro?** Wikipro is a fantastic tool with powerful features for SMBs, helping save time and boost sales. Key benefits include: 1. Unified communication with clients, invoicing, digital signatures, and texting. 2. Chat via business landline from your computer. 2. Send payment links and reminders. 3. Manage reviews from platforms. 4. Affordable pricing. Wikipro is user-friendly, fast, efficient, and well-organized. it can be beneficial for companies of any size. the customer service is also quick to respond to any questions. **What do you dislike about WikiPro?** I have nothing to dislike so far. it is an excellent tool and i highly recommend it. **What problems is WikiPro solving and how is that benefiting you?** Wikipro is an ease of communication with customers. we are using this tool to send invoices, obtain signatures and send reminders. ### 7. Amazing product for work! **Rating:** 5.0/5.0 stars **Reviewed by:** Zack S. | Investment Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2025 **What do you like best about WikiPro?** The feasibility! I think it's exceptional and has a great user interface **What do you dislike about WikiPro?** I like everything about it. I think it's good for our job. **What problems is WikiPro solving and how is that benefiting you?** Marketing expansion for all products. ### 8. Best app for texting for Business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about WikiPro?** It is very easy to set up and has a user-friendly UI. Appointment scheduling is a nice functionality **What do you dislike about WikiPro?** Sometimes, it gets stuck and lags a little. **What problems is WikiPro solving and how is that benefiting you?** It helps me wth appointment scheduling and payment processing ### 9. Impressive app with no lags **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about WikiPro?** Pricing is affordable and the app is easy to navigate **What do you dislike about WikiPro?** No major cons for this, UI can be better if focused upon **What problems is WikiPro solving and how is that benefiting you?** Business communication and texting, scheduling of appointments ### 10. Wiki **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about WikiPro?** all-in-one business to customer communication platform **What do you dislike about WikiPro?** sometimes hard to navigate could be more simplistic **What problems is WikiPro solving and how is that benefiting you?** one central platform ### 11. Sam from Wikipro has been amazing! **Rating:** 4.5/5.0 stars **Reviewed by:** Soumyee (Tia) G. | Hiring Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about WikiPro?** We have been using Wikipro for about 2 years now and Sam Xia is our main point of contact. If we come across any issues with the website, Sam is very quick on getting on top of it and getting it resolved. He will also let us know once the problem is resolved. Wikipro was also very easy to understand and it has lots of useful features for a small/medium company. For our business, we use it on the daily basis. **What do you dislike about WikiPro?** Since we have a lot of traffic on this app, we do come across some technical challenges with the website. However, Sam is very quick it get on top of the problem **What problems is WikiPro solving and how is that benefiting you?** Stream lining our communication process with our associates. We have tons of features added to the website from making templates, mass messaging, schedule messaging ### 12. Easy way for businesses to communicate directly with their customers. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2021 **What do you like best about WikiPro?** It's user-friendly, it's fast, it's efficient, and organized. I loved being able to use the office number to text our customers directly and that we can continue texting back and forth. I think it can be beneficial for companies of any size. I've also had some questions for their customer service team which they responded to very quickly. **What do you dislike about WikiPro?** Thus far, I haven't really found much to dislike. Perhaps at first I thought the cost may be a little high but given how useful it is, would highly recommend it. **What problems is WikiPro solving and how is that benefiting you?** In our case, we used for texting purposes (to notify and communicate with a large group of customers). We also used it to obtain signatures and we also used it to send reminders.We've also used it for internal purposes to generate and assign tasks as well as reminders. ### 13. Amazing Business Texting Platforms for SMB's **Rating:** 5.0/5.0 stars **Reviewed by:** Media N. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about WikiPro?** Wikipro is an excellent tool with amazing features which helps SMB's to save time and focus more on sales. I've listed the pros below: 1. All in communication platform which help you communicate with your customers and client at ease. Send invoice, Digital signature, business texting 2. Chat with the customers from business landline with ease from your computer 3. Quickly send the payment links, automated payment reminders 4. Manage online reputation of your by integrating Wikipro with social media platforms Facebook, Google My Business etc. Easily manage reviews and reply to customer queries 5. Start using Wikipro at affordable price and take advantage of many features which helps you firm grow **What do you dislike about WikiPro?** Do not see any cons. Go for it, get your money's worth **Recommendations to others considering WikiPro:** Go for it. Once you start using Wikipro, you will fall in love and continue using it for years. Wikipro keep adding many features adding value to the clients **What problems is WikiPro solving and how is that benefiting you?** Ease of communication with customers ## WikiPro Discussions - [What is WikiPro used for?](https://www.g2.com/discussions/what-is-wikipro-used-for) - [View WikiPro pricing details and edition comparison](https://www.g2.com/products/wikipro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A16%3A45+-0500&secure%5Bsession_id%5D=15217500-20b2-44ef-b1e3-598eab6646f4&secure%5Btoken%5D=14e1940b01ea6b8b04a3ee1b54fd204cde96a7b63fed9a509a23b95ec34da6e8&format=llm_user) ## WikiPro Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top WikiPro Alternatives - [Podium](https://www.g2.com/products/podium/reviews) - 4.6/5.0 (2,012 reviews) - [Text Request](https://www.g2.com/products/text-request/reviews) - 4.6/5.0 (946 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews)