Wialon Reviews & Product Details

Wialon Overview

What is Wialon?

Wialon platform comes in SaaS and server-based versions, supports over 2,200 device models of various GPS hardware trackers, includes a cartographic server, has an open API for integration with existing back-office systems, allows for a custom white labeling of the interface, and offers such advanced functionality as driver behavior monitoring and powerful report building tools. Wialon and Wialon-based solutions have entered the national markets of more than 130 countries with over 2,550,000 units being tracked worldwide. The Wialon сommunity, the largest association of telematics and IoT experts, brings together more than 1,800 partner companies, 590 hardware manufacturers, hundreds of Wialon-based solution developers that work together on next-gen connected solutions.

Wialon Details
Website
Discussions
Wialon Community
Languages Supported
Arabic, Catalan, Czech, German, English, Estonian, French, Italian, Lithuanian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish
Product Description

Wialon is a platform for GPS tracking and IoT that comes in SaaS and server-based versions. The platform supports over 2,200 types of GPS hardware, includes a cartographic server, has an open API for integration with existing back-office systems, and offers such advanced functionality as driver behavior monitoring and powerful report building tools.


Seller Details
Seller
Gurtam
Company Website
Year Founded
2002
HQ Location
Minsk, Minsk
LinkedIn® Page
www.linkedin.com
205 employees on LinkedIn®
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Wialon Reviews

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Sales Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

A great feature is You can combine any parameters and form into a formula and show the result in end user interface using a sensor.

The user interface, modules and options are very customizable.

Reports and Notifications are something you really enjoy setting up due to the level of options and customization, though not something easy for beginners to do the advanced setup.

Viewing trips information on the map directly is possible and very convenient to watch.

Geofence data reports can run retroactively, which is something unique in this platform (other platforms I used did not provide me this very important option).

You can almost use any GPS tracking device on this platform.

User engagement logs are good, though they need some more options and improvements.

Combing fuel information within the reports is possible however, product team should work with end users to develop some more practical use cases. Review collected by and hosted on G2.com.

What do you dislike?

It lacks any visual views of critical information or insights. there is a dashboards but it's literally useless and its options have no sense at all.

There are some inconsistent hidden/unknown backend calculations happen in reports, not even one from Wialon customer service is able to figure out how results are calculated. Example: talking about driver behavior ranking calculations when you sort by driver and average the violations by travelled mileage.

Sometimes, due to the very huge number of integrated device they have on their platform, It takes ages for Wialon back office team to admit that there is a fault belongs to their side, they used to blame the device manufacturer, the local hosting server or others rather than troubleshooting the problem properly from their side.

It's quite hard to prove that there is something in the platform makes no sense or to convince them with the need to change even for very minor stuff; their logic is a bit different from what I used to deal with other people.

Extracted reports are used very basic Excel setup and no way to be modified. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increase mobile employees productivity and reduce operation costs.

Prevent fuel consumption.

Increase fleet efficiency.

Improve driver behavior and habits. Review collected by and hosted on G2.com.

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Business Systems Analyst
Utilities
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The software is good. What is key about this company is its software support. Although it is not the easiest thing to set up a demo with the technical support team, they really know their stuff. Even the salesperson is very knowledgeable about Wialon web platform's in and outs. Overall, very solid service with reasonable pricing. Review collected by and hosted on G2.com.

What do you dislike?

The technical team can be hard to get a demo with. It is not the easiest to setup OBD devices on Wialon's web platform. Some OBD devices require very specific configuration and are not documented on their web pages. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very solid support team. Even their marketing person knows ins and outs of their products. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fleet management solution. We are using it to track our vehicle fleet with reduced costs. Review collected by and hosted on G2.com.

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General Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

- The relationship between the Wialon team and ours. We have great communication, so in the case of new developments, ideas and or any issues, these are dealt with and initiated within a short time.

- I particularly like the fact that when we ask for assistance or general queries, we receive an accurate answer, followed up with ways to achieve our query. Review collected by and hosted on G2.com.

What do you dislike?

The fact that we have not met any of the Wialon team personally, we are based in Australia and have not yet had the chance to travel to meet them. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Talk with other Global Partners using Wialon, most will have a similar story, but most importantly, you can get a real picture, how to use Wialon and make it work for your business.

Utilise the flexibility and range of integrated Hardware, find a niche market and ask the question to the team at Wialon, how to best use and personalise your monitoring platform.

Branding and use of the Personal Design of the login page and monitoring platform is a great way of projecting professionalism to your customers, I believe its these little things which will make the difference. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

On a day to day basis, we have new and sometimes bizarre requests from potential and existing clients regarding Telemetric information and or develop ways to transfer data from equipment, machines or vehicles. With the dedicated team at Wialon, integration of new technologies and developments of hardware protocols is made easier, which helps us help our clients. Review collected by and hosted on G2.com.

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CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

i like the template based reports

the possibility to get data from wialon to do a customized additional pages or applications.

i like how the features are organized in the applications without any complications, simply its friendly user interface. Review collected by and hosted on G2.com.

What do you dislike?

the invoicing system of yours doesnt show the activation dates of the activated modules, i need to know these infromations in each invoice specially when i add +50 extra unit, i need to know this information. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Wialon is the best tracking system you can find with a suitable price based on my 5 years expeirence in tracking systems field, dont waste time on finding others, i tried 7 companies before i decided to go with wialon. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

the most problem in our business is the find a suitable application to manage all of your devices/simcards/account/invoices. you need an application in order to run your business in the right way without any problems or mistakes.

i dont know exactly what do you mean by what benefits have i realized. Review collected by and hosted on G2.com.

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General Manager - Development & Operations
Transportation/Trucking/Railroad
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Logically, this is the only tracking platform that allows me to track a wide range of hardware units. Review collected by and hosted on G2.com.

What do you dislike?

No negatives. The product speaks for itself once you try it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You will not be disappointed. Give it a try Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My clients have varied needs that cannot be addressed without a professional platform that is not hardware manufacture driven. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Platforms for smartphone (android) is very good Review collected by and hosted on G2.com.

What do you dislike?

1. If would you add Albanian - would be good and I believe that will increase the number of users

2. If would you add google maps - because in our country many uses Google Maps Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes of cours Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fleet management and tracking system of Logistics Review collected by and hosted on G2.com.

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