iOS and Android app: chat, Kanban, tickets, broadcast and push notifications
Multi-tenant SaaS engine with super admin panel and unlimited tenants
Packages with quotas for users, devices, messages, AI responses and storage
Billing via payment gateway or bank transfer, plus an affiliate program
100% white-label: your logo, domain, login image and prices
6 app languages and 5 currencies (IDR, USD, MYR, SAR, BRL)
Multiple business units, feature-level roles and permissions, and shifts
External API to send messages, plus a read API for chats, contacts and Kanban
Self-hosted on your server, free installation and 3 months of support
Full source code: Go backend, Vue.js + TypeScript frontend and admin
Unlimited modification rights to build your own features
Architecture documentation
Priority support and direct founder access
Quarterly architecture review in the first year
Omnichannel inbox: WhatsApp, Instagram DM, Facebook Messenger, Telegram, website live chat and email
WhatsApp via QR (multi-device) and the official WhatsApp Business API, including coexistence
Email channel: multiple IMAP/SMTP accounts with threads, attachments and assignment
Assign, transfer, add collaborators and take over from the AI anytime
Labels, quick replies, media, voice notes and business hours
One-click message translation, with each agent's own language
AI reply assist: write in your language, send in the customer's, or pick a suggested reply
Device-offline alerts for connected WhatsApp numbers
AI agent trained on your documents (incl. DOCX tables) and Google Sheets
Runs on OpenAI or Gemini with your own API key, agentic RAG on the advanced tier
Handover rules, automatic follow-up and voice-note transcription
Analysis-only mode: no auto-replies, AI only scores and suggests
AI replies in WhatsApp groups when mentioned
Manual keyword chatbot for fixed answers
Shipping-cost answers via RajaOngkir, Komerce or Biteship (Indonesia)
AI Insight: 0–100 lead score, grade, buying stage, needs and objections
Suggested next step and a draft reply your rep can copy
Churn risk alerts for existing customers
AI SOP audit: every reply checked rule by rule, with quoted evidence
CRM Analyst: ask questions in plain language, get answers from your data
Multiple Kanban pipelines with custom stages, labels and custom fields
Stuck and overdue flags, plus AI stage-move suggestions
Company master data for B2B, linked to contacts and deals
Auto tasks by lead score: even split, least load or round-robin
My Tasks page for every rep and a daily WhatsApp digest
Multi-level SLA escalation with WhatsApp alerts
Numbered quotations with negotiation history and files
Commission from pending to approved to paid, including manager commission
Sales teams, targets, bonuses and payouts
Landing page builder with 15+ blocks, themes, SEO, pixel and AI copywriting
Multi-step lead forms with file upload and abandoned-form tracking
WhatsApp link generator with CS rotator
Meta Pixel and Conversions API (CAPI) events
Broadcast to WhatsApp, WhatsApp Business API templates and WhatsApp groups
Scheduled, segmented broadcasts sent in waves, with delivery reports
Auto follow-up and upselling sequences
WhatsApp contact and group-member scraping, export to XLSX
Helpdesk tickets with board and list views, categories and internal notes
Reports: agent performance, response time (human vs AI), leads and sales
Follow-up report of customers left unreplied, plus a daily AI chat report
Media Manager: organize images, videos and files in folders and reuse them in chats
Storage usage tracking with add-on storage top-ups
WhatsApp message logs
