Sonar Reviews & Product Details

Sonar is a WhatsApp platform for South African businesses that sell or take bookings on WhatsApp and can't answer every message themselves, from a one-person shop to a team with several numbers. Keep the WhatsApp Business app you already use: connect the same number to Sonar, keep chatting on your phone, and every chat also shows in Sonar's shared team inbox. South African +27 numbers work today, and messages you send from the app stay free. Copilot drafts each reply for a person to check and send. The AI Agent (Plus and higher plans) answers customers by itself, in your business's own voice, at any hour, and passes anything it can't answer to your team. Send broadcasts to segments, run flows (automations, including reminders a set number of days before or after a date), send event invites with one-tap RSVPs, and import your contacts. POPIA is built in: a consent record for every contact, opt-in and opt-out keywords handled automatically, and sends to anyone without consent blocked. Sonar sends through Meta's official WhatsApp Business Platform (Cloud API). Plans are priced in rand from R349 a month, and WhatsApp's own per-message charges are billed by Meta at Meta's rates, with no markup. There's a free trial with no card needed, a developer API with signed webhooks, and an AI connector (MCP) for Claude. Whats-Hub is owned by the Hout Bay United Football Community Trust, so Sonar's profits fund youth football.