--- title: Welocal Reviews meta_title: 'Welocal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Welocal works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 23 scale: '5' date_modified: '2026-06-24' parent_category: name: Local Marketing url: https://www.g2.com/categories/local-marketing --- # Welocal Reviews **Vendor:** Welocal **Category:** [Local SEO Software](https://www.g2.com/categories/local-seo) **Average Rating:** 4.8/5.0 **Total Reviews:** 23 ## About Welocal Put your multi-location business on the map and be found everywhere with accurate data. Dominate online competition with powerful user generated content (Customer reviews). Outperform local and national competition at scale. Welocal empowers multi-location businesses to manage their places on maps, monitor and improve their reputation, and optimize customer experience at their digital front doors. ## Welocal Pros & Cons **What users like:** - Users value the **automation features** of Welocal, which significantly streamline customer review management and save time. (2 reviews) - Users love the **ease of use** of Welocal, finding it comfortable and efficient for various operations. (2 reviews) - Users appreciate the **efficiency** of Welocal, which streamlines customer review management and enhances responsiveness. (2 reviews) - Users value Welocal's **quick response time** , enhancing efficiency in managing and addressing customer feedback effectively. (2 reviews) - Users appreciate the **intuitive user interface and responsive support** of Welocal, enhancing customer review management effectively. (1 reviews) - Review Management (1 reviews) - Time Management (1 reviews) **What users dislike:** - Users report **time issues** with webpage crashes during peak usage, hindering overall ease of use. (1 reviews) ## Welocal Reviews ### 1. We are happy to work with Welocal. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Welocal?** Regular updates and continuous communication about new developments, along with quick responses when action is required, help speed up our work. **What do you dislike about Welocal?** I haven’t experienced any situation that would cause negative thoughts. **What problems is Welocal solving and how is that benefiting you?** In terms of work, there are times when we need to act quickly. They are very good in this regard and make my work easier. Regarding the services they provide, the team members responsible for my brand keep me consistently informed and support us by taking the necessary actions to implement innovations that are suitable for our company. ### 2. "Welocal: An Essential Tool for Efficient Review Management" **Rating:** 5.0/5.0 stars **Reviewed by:** Şule Nur . | Process and System Plannig Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Welocal?** Our experience with Welocal has been excellent. It provides a seamless way to manage and respond to customer reviews on Google. The user interface is intuitive, and the automation features save us much time. Jetyorum's support team has been proactive and responsive, ensuring issues are resolved quickly. Welocal has helped us build stronger customer relationships by allowing us to address feedback efficiently. We highly recommend it to businesses looking for a reliable review management tool. **What do you dislike about Welocal?** Enabling the ability to categorize reviews by topics would make Welocal even more versatile. **What problems is Welocal solving and how is that benefiting you?** Welocal helps me manage Google reviews more efficiently. It offers features like automated responses, allowing me to reply to reviews quickly. This saves time and helps me evaluate customer feedback more effectively. As a result, it strengthens my customer relationships and makes my work more efficient. ### 3. evaluation **Rating:** 5.0/5.0 stars **Reviewed by:** Ebrar B. | E-commerce operations specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Welocal?** We can gather our comments from all channels in one place. **What do you dislike about Welocal?** It would be nice to integrate with other channels and have an automated system. **What problems is Welocal solving and how is that benefiting you?** It ensures that comments from all our channels can be gathered in one place. ### 4. Fast and functional **Rating:** 5.0/5.0 stars **Reviewed by:** Bahadır C. | Social Media Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2025 **What do you like best about Welocal?** The panel is very fast and the auto-response feature makes things easier. **What do you dislike about Welocal?** Emotion selection can be done via a pop-up button instead of a drop-down list. **What problems is Welocal solving and how is that benefiting you?** We use it for Google Comments, we can take action and report on comments coming from a large number of locations through a single platform. ### 5. Digital Experiences Tailored for Your Unique Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Doruk E. | Data & BI Senior Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Welocal?** I've been thoroughly impressed with Welocal's ability to enhance our digital engagement with salon consumers. Their platform has significantly improved our CRM efforts, enabling us to create personalized experiences throughout the entire salon consumer journey. The Welocal team consistently deliver solutions that meet the unique needs of our salon partners. **What do you dislike about Welocal?** Although the Welocal team provides excellent support, there is room for improvement in the resolution time for technical issues encountered in salons. **What problems is Welocal solving and how is that benefiting you?** Jetyorum helps us enhance digital engagement in hair salons, leading to more personalized experiences for salon consumers. This solution addresses the challenge of effectively managin and utilizing consumer data within the salon journey, significantly benefiting our overall CRM strategy. ### 6. Working with Welocal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Welocal?** They aim to finalize the problem ASAP which is so important for our processes. **What do you dislike about Welocal?** Time to time webpages are crashing within rush using times. Ease of use **What problems is Welocal solving and how is that benefiting you?** We aimed to get insights from then customer and Welocal helps us. ### 7. A Creative and Reliable Experience **Rating:** 5.0/5.0 stars **Reviewed by:** İpek G. | System Development Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Welocal?** It is very comfortable and expandable in terms of use. I can easily perform operations without any problems. **What do you dislike about Welocal?** I don't have any negative comments at the moment. **What problems is Welocal solving and how is that benefiting you?** We use it to measure the satisfaction of our business partners from the end user's perspective. ### 8. A great tool for Google Store reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Alper T. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Welocal?** It is very easy to manage the stores' google accounts from one place. We also use the reporting tool regularly. The automatic response system is also very successful. **What do you dislike about Welocal?** We would love to include Yandex and apple maps in this product. **What problems is Welocal solving and how is that benefiting you?** We were having difficulties in reporting store google comments. It was not possible to share content at the same time. Thanks to this tool, we were able to do these. ### 9. Gratis Marketing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Irem M. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Welocal?** Ease of use, customer support and upgrades **What do you dislike about Welocal?** Happy with product for now. Always awaiting new upgrades **What problems is Welocal solving and how is that benefiting you?** We can monitor offline store visibility and NPS ### 10. Good product, great team: Overall a Sublime Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ege E. | Digital Experience Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Welocal?** The team is very helpful about assisting with any issues or questions that may arise. **What do you dislike about Welocal?** So far I have not experienced a downfall of any kind besides the automated response system having a minor error. Which was immediately solved by the Welocal team **What problems is Welocal solving and how is that benefiting you?** Managing the comments from clients to our retailers, Procuring reports for utilization in company. ### 11. Easy to use, lots of added value **Rating:** 4.5/5.0 stars **Reviewed by:** Oğulcan Y. | Digital Experience Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Welocal?** The functionality of the product creates significant added value for many brands. **What do you dislike about Welocal?** Reports can be motre flexible according to brand-specific needs **What problems is Welocal solving and how is that benefiting you?** Our most important channel for dealers' feedback from end users. ### 12. Welocal always helps us whenever we need **Rating:** 4.0/5.0 stars **Reviewed by:** Nihan Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Welocal?** They always update us and find the best solutions for our company **What do you dislike about Welocal?** For now, nothing to dislike. They always bring our satisfaction to new horizons. **What problems is Welocal solving and how is that benefiting you?** Our customers satisfactions is always on top. For example, when there is a new question customer ask and we has no answer, they let us answer it. ### 13. very good team and service **Rating:** 5.0/5.0 stars **Reviewed by:** şehnaz a. | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Welocal?** they are really easy to work with, they come up with great ideas for improvement, they answer and help with each and every question. they are eager to make our business to do better. **What do you dislike about Welocal?** ı dont have any dislikes. ı am very pleased with the service and team. **What problems is Welocal solving and how is that benefiting you?** •Advance the customer journey with instant automated customer replies and being able to manage all of our locations under one roof. ### 14. Groupeseb product comments **Rating:** 4.0/5.0 stars **Reviewed by:** Gizem E. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Welocal?** We are able to collect product reviews via Welocal **What do you dislike about Welocal?** We should be able to push product reviews to marketplaces to the brand website and brand website to marketplaces. **What problems is Welocal solving and how is that benefiting you?** Currently we need to see historical orders to provide users to be able to make review ### 15. A great application **Rating:** 5.0/5.0 stars **Reviewed by:** Mehmet M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Welocal?** I love that it automatically responds to comments, saving us time and showing our business in a positive light. **What do you dislike about Welocal?** There is no feature I dislike. The application is quite good in every aspect. **What problems is Welocal solving and how is that benefiting you?** Google ensures that we appear successful and good in business. ### 16. great features and ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** merve s. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2023 **What do you like best about Welocal?** I like the ease of use and its great features **What do you dislike about Welocal?** I don't know, reports section might be more informative **What problems is Welocal solving and how is that benefiting you?** It's helping me with local SEO ### 17. What's not to love? Welocal helps us bring our customer satisfaction to new horizons. **Rating:** 5.0/5.0 stars **Reviewed by:** Tuğba V. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Welocal?** They are innovative and their platform is a breeze to use. This team listens to us often. The whole team offers solutions in a coordinated way. **What do you dislike about Welocal?** Nothing to dislike since all our business concerns are being handled professionally by the Welocal Team. **What problems is Welocal solving and how is that benefiting you?** Advance the customer journey with instant automated customer replies and being able to manage all of our locations under one roof. ### 18. Simple solution for your needs **Rating:** 5.0/5.0 stars **Reviewed by:** Ali S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Welocal?** Easy to integration with other cms, erp tools. **What do you dislike about Welocal?** It might be better looking for customers. **What problems is Welocal solving and how is that benefiting you?** Customer service automation ### 19. The automatic reply to all comments has added positive value to our public opinion here. **Rating:** 5.0/5.0 stars **Reviewed by:** Sevcan S. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Welocal?** Monitoring and responding to comments instantly Having an automatic categorization system **What do you dislike about Welocal?** Artificial intelligence can be developed in this respect if the ironic comments are not perceived correctly. **What problems is Welocal solving and how is that benefiting you?** For an institution with many locations, listing and replying to the comments automatically, not one by one, contributes to our team in terms of workload. ### 20. To be honest, I didn't expect it to be this efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Burak K. | Digital Experience Unit Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2022 **What do you like best about Welocal?** You could think that location points are important, but you can never predict that they will be so effective. Today, we have increased the location points of our dealers from an average of 2.5 to 4.6 in 2 years. we achieved this by giving importance to this issue and managing it with Welocal without any manipulation. The part you cannot predict as I told before is the KPIs. For our 61 dealers, we produced 2 million navigations in 1 year from Google maps (this was not even 500 thousand in the past), and we created more than 1 million phone calls. (this was under 100 thousand). It is very easy to calculate the cost of this income with digital communication if there is even a small amount of media planning knowledge. In return, I can say that our Welocal costs make me feel free. **What do you dislike about Welocal?** how-to videos can be add to the document library, **What problems is Welocal solving and how is that benefiting you?** By raising our location scores, we can be at the top of google searches and gain new customers Fast and effective customer tracking by managing our customer reviews in a single panel, all flows connected to our CRM structure , ### 21. Welocal helps us examine our customer satisfaction and situation of systems to improve ourselves. **Rating:** 5.0/5.0 stars **Reviewed by:** Hatice K. | Part Time E-Commerce Intern, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Welocal?** Ability to track all our components and their effects of them on customers. They are innovative and their platform is a breeze to use and easy to use and track . **What do you dislike about Welocal?** I prefer to know the details of parameters that affect reports. For example an opportunity to see new comments on a location, now we are just seeing the number of them. **Recommendations to others considering Welocal:** Welocal makes the process easy to gather changes in your situation and look in the customer's eye **What problems is Welocal solving and how is that benefiting you?** • Advance the customer journey with instant automated customer replies and being able to manage all of our locations under one roof. ### 22. Automotive Retailer Brand Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Nurselin K. | Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Welocal?** First of all, it is easy to communicate with our contacts and we easily solve our problems. With we local platform, it is comfortable to manage customer experience with location systems. **What do you dislike about Welocal?** I have nothing to say, because i dont have any other experience with another company. **What problems is Welocal solving and how is that benefiting you?** I can manage all my locations easily, and it helps us to increase our customer's satisfaction. ### 23. Welocal helps us bring our customer satisfaction to new horizons. **Rating:** 5.0/5.0 stars **Reviewed by:** Barış Y. | Digital Marketing Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Welocal?** They are innovative and their platform is a breeze to use. **What do you dislike about Welocal?** Nothing to dislike since all our business concerns are being handled professionally by Welocal Team. **What problems is Welocal solving and how is that benefiting you?** Advance the customer journey with instant automated customer replies and being able to manage all of our locations under one roof. ## Welocal Discussions - [What is Welocal used for?](https://www.g2.com/discussions/what-is-welocal-used-for) - [View Welocal pricing details and edition comparison](https://www.g2.com/products/welocal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+21%3A27%3A00+-0500&secure%5Bsession_id%5D=25634a38-b34f-418f-b702-bfc8b3060de9&secure%5Btoken%5D=59de12b089c7a064fa9097ffabd6102ce16015bd11bc6c1b29d9c333f00c00ec&format=llm_user) ## Welocal Features **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Dashboards and Reporting **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support ## Top Welocal Alternatives - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (4,387 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,980 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - 4.4/5.0 (3,867 reviews)