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Welligent, Part of ContinuumCloud Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Perceived Cost

$$$$$

User Insights

Average based on 63 real user reviews.

Implementation Time

7 months

Perceived Cost

$$$$$

Welligent, Part of ContinuumCloud Reviews (63)

Reviews

Welligent, Part of ContinuumCloud Reviews (63)

3.9
63 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
Originally submitted 8/26/2021
"How we have found Welligent useful"
5/5
What do you like best about Welligent, Part of ContinuumCloud?

I like the reminders on every level of what has to be done. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Sometimes I find it cumbersome moving from one thing to another within the chart. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Billing"
4/5
What do you like best about Welligent, Part of ContinuumCloud?

The new features it has right now of the when creating new pay source how it's highlighted Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

I don't particularly appreciate how it can be slow most days. Review collected by and hosted on G2.com.

ENRIQUE D.
ED
ENRIQUE D.
Customer Support
Small-Business (50 or fewer emp.)
"Welligent provides organizations with a centralized system"
3.5/5
What do you like best about Welligent, Part of ContinuumCloud?

is a very interesting platform as Welligent provides organizations with a centralized system to manage clients, clinical programs, service delivery and billing in a single system. The solution is customizable and admission screens, clinical programs and progress notes can be configured to meet each organization's unique documentation needs. Other Welligent features include call tracking, appointment scheduling, alerts and reminders, and documentation. Support is provided by phone and email. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

must have a small improvement in its interface when assigning users to bill third-party payers, including Medicaid, Medicare, commercial insurance, and state and local payers. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Enterprise (> 1000 emp.)
"Really easy-to-use platform with many features"
5/5
What do you like best about Welligent, Part of ContinuumCloud?

I use this for claims processing, and I'm pleased it has all the functionalities I need as a billing specialist. I can transfer claims, add new payees and review insurance histories. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

It can be slow loading some days and I think it is the software versus the Internet connection. It could do with the size of our client database. Review collected by and hosted on G2.com.

Darcy K.
DK
Darcy K.
Behavior Instructor
Philanthropy
Mid-Market (51-1000 emp.)
Originally submitted 2/22/2019
"Password Requirements Unreal"
2.5/5
What do you like best about Welligent, Part of ContinuumCloud?

Once you get past the extensive password requirements, it is relatively easy to use. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Password can is very meticulous and if you miss one little rule you have to call support. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"EHR For the Ages"
5/5
What do you like best about Welligent, Part of ContinuumCloud?

Once in Welligent and you learn to navigate it, it’s super user friendly and has everything a click away. My company was totally 100% paper documentation and now we have Welligent. It can take a minute to learn the navigation and PDF forms and reports but once you do you are golden. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

I dislike that it only works properly with Internet Explorer. Explorer is so outdated and not so much supported anymore. Making it google approved or even fire fox would be amazing. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Worst Software ever"
0/5
What do you like best about Welligent, Part of ContinuumCloud?

When I am not forced to use it. I have used Welligent for 15+ years now and it has always been terrible. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Everything. My district started to use this monstrosity and nothing ever works as it should. Tech support takes forever. Bugs take years to be fixed if they ever get fixed at all. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Billing Specialist"
4/5
What do you like best about Welligent, Part of ContinuumCloud?

I use welligent for billing and collections of behavioral health claims. This software is awesome with tracking violations such credentialing issues, Authorizations, Cpt code /dx code mismatch and so much more. The reports are definiltey well defined and designed to report and any issue. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

There are a few coding issues that need to be address to bill claims to the local MCO. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Works great sometimes"
4.5/5
What do you like best about Welligent, Part of ContinuumCloud?

It is pretty simple to use, you can easily have multiple tabs open and accomplish a lot at once. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

It shuts down a lot and won't save your work. You have to do your work in Word and then transfer it just in case it stops working Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Pretty easy and straightforward"
3.5/5
What do you like best about Welligent, Part of ContinuumCloud?

The Layout and design of the pages/tabs are easy to dictate and view. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Having to navigate through several tabs/pages to get to one section of a client file Review collected by and hosted on G2.com.

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GU
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Last activity over 4 years ago

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Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Perceived Cost

$$$$$
Welligent, Part of ContinuumCloud Comparisons
Welligent, Part of ContinuumCloud Features
Workflow Management
Billing
Security and Authorization
Patient Records
Specialty EHR Templates
Documentation
Multiple Medical Provider Access
Meaningful Use Reporting
Clinical Documentation
ePHI Storage
Patient Workflow Management