Welligent, Part of ContinuumCloud Reviews & Product Details

Welligent, Part of the ContinuumCloud, provides cloud-based EHR and mobile apps for a better way to work. Our solutions help you streamline organizational workflows and improve outcomes for the populations you serve. Our software offers easy scheduling, information collection and referral, assessment and intake, clinical documentation, case management, organizational compliance, billing, and reporting functionality. With high-touch support teams focused on you, you can focus on the people in your care. Together we can better serve behavioral health, human services, public health, foster care, I/DD, and student health communities across the country.

Seller

Welligent, Part of the ContinuumCloud

Discussions

Welligent, Part of ContinuumCloud Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

MJ Craig

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Perceived Cost

$$$$$

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Top-Rated Alternatives

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User Insights

Average based on 63 real user reviews.

Implementation Time

7 months

Perceived Cost

$$$$$

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Verified User in Individual & Family Services

Enterprise (> 1000 emp.)

8/26/2021

"Solid EHR"

4/5

What do you like best about Welligent, Part of ContinuumCloud?

Easy navigation. User friendly for the most part. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Updates are sometimes made without notification of the changes, which can interfere with needs. Review collected by and hosted on G2.com.

Response from Client Services of Welligent, Part of...

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Thanks for taking the time to review us! We're happy to hear that you find the platform easy to navigate. Please contact us to ensure that you are included on all of our release and training communications!

Verified User in Mental Health Care

Enterprise (> 1000 emp.)

8/26/2021

"An intuitive electronic health record"

5/5

What do you like best about Welligent, Part of ContinuumCloud?

Welligent is easy to navigate, and tabs and sections are clearly labeled and easy to find. The ability to open five charts at a time is excellent. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

It would be helpful if informational pop-up boxes closed automatically without the user being required to click on them. Review collected by and hosted on G2.com.

Response from Client Services of Welligent, Part of...

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We appreciate your valuable feedback. We are doing this on many screens and will continue to update pop-up alerts to close automatically. If you have any additional questions or concerns, please don't hesitate to reach out. Our team is standing by to assist to help ensure you're having the best possible experience with our system!

Verified User in Medical Practice

Enterprise (> 1000 emp.)

8/26/2021

"Pleasant Experience"

5/5

What do you like best about Welligent, Part of ContinuumCloud?

I appreciate the way the system is intuitive Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Based on internet connection - but this is also a good thing. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

8/26/2021

"SFH Review"

5/5

What do you like best about Welligent, Part of ContinuumCloud?

The web-based access. Being able to access client records from any location. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

The lack of Human Resource section. Need to improve staff information section. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

8/26/2021

"Expansive easy EHR product"

5/5

What do you like best about Welligent, Part of ContinuumCloud?

Customizable options, works for many types of services, dynamic easy to navigate system Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Needs more training manuals and system configuration assistant tools Review collected by and hosted on G2.com.

Recommendations to others considering Welligent, Part of ContinuumCloud:

Definitely a product to explore when adding technology and cloud database options to your company Review collected by and hosted on G2.com.

What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you?

Allows our agency to move into a large healthcare field with the confidence that we have the technology to compete with any organization Review collected by and hosted on G2.com.

Response from Client Services of Welligent, Part of...

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Thank you for the recommendation! We'd be happy to work with your team on new training materials. Please contact us so we can collaborate.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

Originally submitted 8/24/2021

"Much Better"

4/5

What do you like best about Welligent, Part of ContinuumCloud?

Easy to use and very customizable for Medicaid billing Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

The tech support is a bit of a run-around Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

8/25/2021

"Welligent Experience"

3.5/5

What do you like best about Welligent, Part of ContinuumCloud?

Appearance is user friendly and appealing Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Field customization sometimes too limited Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Enterprise (> 1000 emp.)

8/25/2021

"Clinical Coordinator"

5/5

What do you like best about Welligent, Part of ContinuumCloud?

Clear layout. Not overly crowded with words. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

A lot of clicking involved. Difficult to "go back". Can't save a house as your home screen, have to search the house every time you log in. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

8/24/2021

"Welligent - A comprehensive electronic health record"

4.5/5

What do you like best about Welligent, Part of ContinuumCloud?

Customizable, comprehensive, easy to use Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Not always user friendly. Some elements operate counterintuitively Review collected by and hosted on G2.com.

Response from Client Services of Welligent, Part of...

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Thank you for reviewing us. It would be very helpful if you could provide some examples of the issues you experienced. Please submit a ticket and we will definitely review your suggestions!

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

8/24/2021

"Great program, support isn't always as timely and helpful as I would like"

4/5

What do you like best about Welligent, Part of ContinuumCloud?

Super user friendly, easy to store data. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Welligent support is not always as helpful and timely as I would like Review collected by and hosted on G2.com.

Response from Client Services of Welligent, Part of...

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Thank you for your feedback. Our goal is always to exceed our clients expectations when it comes to your support experience. We have recently increased the size of our support team significantly and are leveraging a new best-in-class ticketing system to ensure rapid response times and helpful interactions with our team at every step. Please keep in touch with us and continue to let us know how we are doing!