Welligent, Part of ContinuumCloud Reviews & Product Details

Welligent, Part of the ContinuumCloud, provides cloud-based EHR and mobile apps for a better way to work. Our solutions help you streamline organizational workflows and improve outcomes for the populations you serve. Our software offers easy scheduling, information collection and referral, assessment and intake, clinical documentation, case management, organizational compliance, billing, and reporting functionality. With high-touch support teams focused on you, you can focus on the people in your care. Together we can better serve behavioral health, human services, public health, foster care, I/DD, and student health communities across the country.

Seller

Welligent, Part of the ContinuumCloud

Discussions

Welligent, Part of ContinuumCloud Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

MJ Craig

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Perceived Cost

$$$$$

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Top-Rated Alternatives

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User Insights

Average based on 63 real user reviews.

Implementation Time

7 months

Perceived Cost

$$$$$

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Verified User in Mental Health Care

Enterprise (> 1000 emp.)

8/31/2021

"Concerned customer."

2/5

What do you like best about Welligent, Part of ContinuumCloud?

Interface. Cloud-based. Web-based. Incident Reporting. Integration. Supports specific needs of Behavioral Health programs. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Staff turnover. Limited Foster Care/Child Welfare Functionality (we had to add Binti). Slow development. Poor pre-release testing. Layers of project planners and analysts between customers and developers. Review collected by and hosted on G2.com.

Response from Client Services of Welligent, Part of...

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Thank you for this feedback. We appreciate your candid comments and are committed to using all client feedback to help us improve and inform our product roadmap. We would like to set up a call to discuss further - please contact us!

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/24/2021

"Welligent Billing for Early Intervention"

5/5

What do you like best about Welligent, Part of ContinuumCloud?

Easy to enter billing. Electronic scheduler is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Welligent can get glitchy at times where you try to access it and it is down, even when it says its active. Review collected by and hosted on G2.com.

Recommendations to others considering Welligent, Part of ContinuumCloud:

Highly recommend all of the Early Intervention programs in RI use this for billing. RI EOHHS already uses it for data collection. Review collected by and hosted on G2.com.

What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you?

Billing reports are very helpful. I am able to monitor revenue billed on a weekly basis. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

8/24/2021

"QA Director, experience has been implementation of documentation standards"

4/5

What do you like best about Welligent, Part of ContinuumCloud?

The reports section is helpful with good reports to monitor compliance, customizable options Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Areas that we do not use and but are not customizable, so staff have to be told to ignore Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Enterprise (> 1000 emp.)

Originally submitted 8/24/2021

"Easy to learn and use allows for accurate and timely documentation"

3.5/5

What do you like best about Welligent, Part of ContinuumCloud?

I like the user-friendly quality of this program. After a brief orientation, I was able to navigate through on my own. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Entering medications can be time consuming. I would like to see an autofill option. Review collected by and hosted on G2.com.

Recommendations to others considering Welligent, Part of ContinuumCloud:

This program was a huge upgrade from our previous provider. Ease of use will help ensure accurate documentation and billing. Review collected by and hosted on G2.com.

What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you?

It is our one-stop shop for entering all of our charting, vitals, notes, as well as sending secure messages between staff members. Review collected by and hosted on G2.com.

Response from Client Services of Welligent, Part of...

edit

Thank you for the feedback! We will share your idea with our team for review as a potential roadmap item.

Verified User in Mental Health Care

Mid-Market (51-1000 emp.)

Originally submitted 8/25/2021

"Updates are in par with the county requirements."

4.5/5

What do you like best about Welligent, Part of ContinuumCloud?

The functionalities and support. They are very knowledgeable about their product. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

At times there are short downtimes, but seems that issue is being addressed effectively. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

Originally submitted 8/25/2021

"Direct Support Professional"

5/5

What do you like best about Welligent, Part of ContinuumCloud?

I enjoy how easy Welligent is to work and how explainable things are. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Sometimes the screens freeze or take a more extended time to load. Review collected by and hosted on G2.com.

Recommendations to others considering Welligent, Part of ContinuumCloud:

Welligent is so much easier to work within. Everything is organized compared to the other systems that my company has used. Review collected by and hosted on G2.com.

What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you?

There are no problems I have come across yet. Welligent is easier to work with compared to our older system. Review collected by and hosted on G2.com.

Response from Client Services of Welligent, Part of...

edit

We're thrilled to hear of your experience and excited to hear you find the software easy to use! Thank you for the review.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

12/14/2021

"Nice system!"

4.5/5

What do you like best about Welligent, Part of ContinuumCloud?

It's an easy system to use and navigate! Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

I can't find anything to dislike right now. Review collected by and hosted on G2.com.

Recommendations to others considering Welligent, Part of ContinuumCloud:

Keep up the good work! Review collected by and hosted on G2.com.

What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you?

I haven't had any problems with the system. We have realized that the system is excellent because it's easy for other staff to use to complete their documentation. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Enterprise (> 1000 emp.)

8/25/2021

"Practice Manager review"

3.5/5

What do you like best about Welligent, Part of ContinuumCloud?

I like how the progress note/clinical transaction. Would like to see access to full/live treatment plan connected to the note Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Too many pop up boxes. Many times navigating does not allow for going back to previous screen after opening up a link within a window Review collected by and hosted on G2.com.

Response from Client Services of Welligent, Part of...

edit

We value your feedback. Our team is working to improve the user experience by reducing clicks and making navigation more intuitive. If you have any additional questions or concerns, please don't hesitate to reach out!

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

8/30/2021

"Nice Data Base"

4/5

What do you like best about Welligent, Part of ContinuumCloud?

Medication management (Emar). Group notes. Residential components. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

Working out some progress note issues. Some LPHA and staff signatures locking the document before all signatures are collected. Review collected by and hosted on G2.com.

Recommendations to others considering Welligent, Part of ContinuumCloud:

When training through video, make sure there is not a lag. This made it very hard to follow. Review collected by and hosted on G2.com.

What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you?

Welligent has been great, supporting us as we work out the bugs and continue to make progress. Review collected by and hosted on G2.com.

Nicole C.

Substance Use Disorder Counselor

Small-Business (50 or fewer emp.)

8/24/2021

"I find welligent easy to use."

4.5/5

What do you like best about Welligent, Part of ContinuumCloud?

I like that I can look up a client and see other provider's notes etc. It helps with continuity of care. Review collected by and hosted on G2.com.

What do you dislike about Welligent, Part of ContinuumCloud?

I like it all, but if I had to choose it would be how often I have to sign in Review collected by and hosted on G2.com.

Questions about Welligent, Part of ContinuumCloud? Ask real users or explore answers from the community

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Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Perceived Cost

$$$$$

View More Pricing Information

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Welligent, Part of ContinuumCloud Features

Administrative

Workflow Management

Billing

Security and Authorization

Clinical

Patient Records

Specialty EHR Templates

Documentation

Clinical Workflow Management

Multiple Medical Provider Access

Meaningful Use Reporting

Clinical Documentation

Patient Health Information Management

ePHI Storage

Patient Workflow Management

View More Features

Categories on G2

EHR Mental Health

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Welligent, Part of ContinuumCloud Reviews & Product Details

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Value at a Glance

Time to Implement

Perceived Cost

Top-Rated Alternatives

User Insights

Welligent, Part of ContinuumCloud Reviews (63)

Welligent, Part of ContinuumCloud Reviews (63)

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Questions about Welligent, Part of ContinuumCloud? Ask real users or explore answers from the community

Pricing Insights

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