--- title: Welligent, Part of ContinuumCloud Reviews meta\_title: 'Welligent, Part of ContinuumCloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 63 reviews by the users' company size, role or industry to find out how Welligent, Part of ContinuumCloud works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 63 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Welligent, Part of ContinuumCloud Reviews & Product Details Welligent, Part of the ContinuumCloud, provides cloud-based EHR and mobile apps for a better way to work. Our solutions help you streamline organizational workflows and improve outcomes for the populations you serve. Our software offers easy scheduling, information collection and referral, assessment and intake, clinical documentation, case management, organizational compliance, billing, and reporting functionality. With high-touch support teams focused on you, you can focus on the people in your care. Together we can better serve behavioral health, human services, public health, foster care, I/DD, and student health communities across the country. * * * Seller [Welligent, Part of the ContinuumCloud](https://www.g2.com/sellers/welligent-part-of-the-continuumcloud) Discussions [Welligent, Part of ContinuumCloud Community](https://www.g2.com/products/welligent-part-of-continuumcloud/discuss) Languages Supported English Solution Type Best-of-Breed Overview by MJ Craig Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/welligent-part-of-continuumcloud/pricing) ## Top-Rated Alternatives [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ View All Alternatives ](https://www.g2.com/products/welligent-part-of-continuumcloud/competitors/alternatives) ## User Insights Average based on 63 real user reviews. Implementation Time 7 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 9/1/2021 "Good EHR, Long Setup Process" 4/5 What do you like best about Welligent, Part of ContinuumCloud? Welligent provides all of the features our small agency needs to expand our clientele and services while maintaining organization and meeting state regulations. It fills the gaps that we were experiencing in telehealth since the start of the pandemic. Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? The fit-gap and configuration processes were very long and, at times, confusing. We are a small team that could not set aside a group of staff dedicated solely to setting up and launching the new Welligent EHR system. Keep it in mind if you are in a similar situation that it can potentially be burdensome on staff to work on Welligent as well as perform regular day-to-day tasks for their agency. Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? We will be better able to submit notes in an organized and timely manner. It especially is helpful as billing is now directly linked to the note submission which speeds up the process for us. Review collected by and hosted on G2.com. Show More Response from Client Services of Welligent, Part of... [Editedit](https://www.g2.com/survey_responses/welligent-part-of-continuumcloud-review-4981159/official_response/edit) Thank you for leaving a review. Glad to hear you're enjoying the different features Welligent has to offer! We agree that the fit-gap process is long and painful which is why we are no longer doing that. Validated ReviewerIncentivizedSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") EM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 9/10/2021 "Not recommended" 0/5 What do you like best about Welligent, Part of ContinuumCloud? There is not a feature I like more in Welligent than any other EHR. Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? (Lack of) customer service/responsiveness, no accountability, antiquated system, a lot of bells and whistles but lack functionality that truly support business workflow. Not responsive to customers. An antiquated user interface, workflow.... Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? Delivery of behavioral health services Review collected by and hosted on G2.com. Show More Response from Client Services of Welligent, Part of... [Editedit](https://www.g2.com/survey_responses/welligent-part-of-continuumcloud-review-4963147/official_response/edit) Thank you for this feedback. We have recently increased the size of our support team significantly and are leveraging a new best-in-class ticketing system to ensure rapid response times and helpful interactions with our team at every step. Additionally, we are committed to using all client feedback to help us improve and inform our product roadmap. We would like to get in touch to address your concerns and help ensure you have the best possible experience with Welligent moving forward. Please contact us! 3/11/2022 Validated ReviewerIncentivizedSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Enterprise (\> 1000 emp.) 8/26/2021 "An EHR that has good parts and some improvements that may be needed for navigation" 4/5 What do you like best about Welligent, Part of ContinuumCloud? I like the ability to see all departments' information in regards to client needs. It's easy to be able to provide coordinated care when the information is quick and easy to find. Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? At times finding things or entering new clients can be difficult without a proper "road map". There are a lot of twists and turns that can take a while to find some aspects of what is needed. There are several things that i needed, but it took 4 different people to figure out how to get to what was needed. Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? Coordinating with other providers within our company has helped to solve health questions and give coordinated care to the clients i serve. Review collected by and hosted on G2.com. Show More Response from Client Services of Welligent, Part of... [Editedit](https://www.g2.com/survey_responses/welligent-part-of-continuumcloud-review-4969218/official_response/edit) Thank you for this feedback. Finding clients is centralized in one common place, accessible from all screens. Please reach out to us- our team would be happy to assist you! 10/21/2021 Validated ReviewerIncentivizedSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Mid-Market (51-1000 emp.) 12/10/2021 "Feature Rich - Not user friendly" 3/5 What do you like best about Welligent, Part of ContinuumCloud? Having access to a cloud based EHR platform that can help integrate almost all clinical and billing functions within a singular platform. Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? The interface is exceptionally overwhelming compared to other comparable EHR platforms. Implementation from Welligent required a ton of manual conversion of our existing forms that were not importable into their platform. Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? Existing paper processes are being transitioned paperless using Welligent EHR. Welligent allows clients to utilize the client portal and pivot to telehealth during the Covid pandemic. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Enterprise (\> 1000 emp.) 8/26/2021 "Assistant Program Director" 4/5 What do you like best about Welligent, Part of ContinuumCloud? I like how user friendly welligent is. I like how it has reminders set in the system. I also like how you can upload photos of clients in the demographics and easily update information when it changes. Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? I do not like how I can still see a lot of tabs/options that aren't specific to our department. It would be nice if I could hide some tabs/features that aren't applicable to my needs. Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? Currently we just had our treatment plans revamped, so we are currently adjusting to the new update/change. Review collected by and hosted on G2.com. Show More Response from Client Services of Welligent, Part of... [Editedit](https://www.g2.com/survey_responses/welligent-part-of-continuumcloud-review-4969071/official_response/edit) Thank you for leaving a review. We're glad to hear you like how user friendly Welligent is! You can hide tabs on customizable screens. Please reach out to us- we would be happy to assist! Current UserValidated ReviewerIncentivizedSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 8/24/2021 "Great system, sparse glitch and slowness" 3.5/5 What do you like best about Welligent, Part of ContinuumCloud? The convenience in access and its integrative system. It is easy to use, and has plenty of community resources to turn to when encountering issues. Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? It has sparse glitches and slowness after patching and updates, and sometimes things just don't quite make sense. The two-factor authentication really can use some improvements; one shouldn't be receiving the code while being active in the system. The code frequency is way too excessive. Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? The temporary glitches, and some routing issues with the built in treatment plan functions. Review collected by and hosted on G2.com. Show More Response from Client Services of Welligent, Part of... [Editedit](https://www.g2.com/survey_responses/welligent-part-of-continuumcloud-review-4963115/official_response/edit) We appreciate your feedback! The multi-factor authentication code is sent whenever you refresh the overall program. If you have any additional questions or concerns, please don't hesitate to reach out. Our team is standing by to assist to help ensure you're having the best possible experience. Current UserValidated ReviewerIncentivizedSource: Organic ![Verified User in Individual & Family Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Individual & Family Services") AI Verified User in Individual & Family Services Mid-Market (51-1000 emp.) 8/25/2021 "It keeps everything organized and user friendly." 5/5 What do you like best about Welligent, Part of ContinuumCloud? It is easy to navigate. We have several English as a second language folks, and they have no trouble navigating the system. Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? That when there is an update it sometimes renders the system unusable for that period of time. Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? Everything is in one place. From files we have downloaded into attachments to new doctor visits. We no longer have to search through multiple locations. And compared to our last electronic record system Welligent is super fast. Review collected by and hosted on G2.com. Show More Response from Client Services of Welligent, Part of... [Editedit](https://www.g2.com/survey_responses/welligent-part-of-continuumcloud-review-4965926/official_response/edit) Thank you for taking the time to leave a review. We're thrilled to hear your team members can easily navigate the system! 8/25/2022 Current UserValidated ReviewerIncentivizedSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Enterprise (\> 1000 emp.) 8/25/2021 "Yes" 4/5 What do you like best about Welligent, Part of ContinuumCloud? I like the fact that Welligent is internet-based and it can be changed to meet the needs of each business Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? There are changes at times I am not aware of Review collected by and hosted on G2.com. Recommendations to others considering Welligent, Part of ContinuumCloud: It is easy to use once you learn the basics, and because it is web-based it is easier to change what is needed in a timely fashion Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? We are working on how to change our progress notes. I realized how easy it was to make changes Review collected by and hosted on G2.com. Show More Response from Client Services of Welligent, Part of... [Editedit](https://www.g2.com/survey_responses/welligent-part-of-continuumcloud-review-4964936/official_response/edit) Thank you for your feedback. We are sorry for any changes you weren't aware of. We have been consistently innovating to enhance our product and currently run quarterly releases to add new features and functionality for our clients. Please reach out so we can check and ensure you are on our communications list for release notes, webinars, and other training materials! Current UserValidated ReviewerIncentivizedSource: Organic RS Rajnish S. S Small-Business (50 or fewer emp.) 9/3/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Welligent is impresive healthcare tool" 4/5 What do you like best about Welligent, Part of ContinuumCloud? This is complete end to end tool to work as a healthcare system. i am using this tool since last 2 year and still a lot of excellent features are yet to use. This is very vast and usefull application Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? Error message should be more precise and descriptive. Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? I am using this tool from last 2 year and many issues we discussed with WG support team and many are resolve too. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic RZ Rob Z. Program Data Analyst Mid-Market (51-1000 emp.) 8/24/2021 "Thorough and professional." 4.5/5 What do you like best about Welligent, Part of ContinuumCloud? They are an open, friendly and knowledgeable staff. Review collected by and hosted on G2.com. What do you dislike about Welligent, Part of ContinuumCloud? We told Welligent that we wanted their product. They kept in contact. We were "busy" and "didn't have time" right now to complete the transaction. They kept in touch, provided any informtaion we requested. They were kind, understanding and friendly until they were finely able to give us what we wanted. Review collected by and hosted on G2.com. What problems is Welligent, Part of ContinuumCloud solving and how is that benefiting you? Welligent provides a modern U/X that makes the software easy to train and easy to customize. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ## Questions about Welligent, Part of ContinuumCloud? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Welligent, Part of ContinuumCloud ](https://www.g2.com/products/welligent-part-of-continuumcloud/discussions/new) GU Guest User • Last activity about 4 years ago Who uses Welligent? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/who-uses-welligent) [ View all Discussions ](https://www.g2.com/products/welligent-part-of-continuumcloud/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/welligent-part-of-continuumcloud/pricing) Welligent, Part of ContinuumCloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f99ffdf1ead7d44bb13f044a7e2564b6/credible-by-qualifacts.png "Product Avatar Image") Credible by Qualifacts 3.5/5(34) [ Compare Now ](https://www.g2.com/compare/credible-by-qualifacts-vs-welligent-part-of-continuumcloud) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image") Epic 4.2/5(938) [ Compare Now ](https://www.g2.com/compare/epic-vs-welligent-part-of-continuumcloud) ##### ##### Welligent, Part of ContinuumCloud Features Administrative Workflow Management Billing Security and Authorization Clinical Patient Records Specialty EHR Templates Documentation Clinical Workflow Management Multiple Medical Provider Access Meaningful Use Reporting Clinical Documentation Patient Health Information Management ePHI Storage Patient Workflow Management [ View More Features ](https://www.g2.com/products/welligent-part-of-continuumcloud/features) ##### Categories on G2 [EHR](https://www.g2.com/categories/ehr)[Mental Health](https://www.g2.com/categories/mental-health) ##### Explore More [Which no-code platform offers the best scalability for growing businesses?](https://www.g2.com/discussions/which-no-code-platform-offers-the-best-scalability-for-growing-businesses)[Name some enterprise information archiving platforms avoiding implementation delays and ensuring data integrity during migration.](https://www.g2.com/discussions/name-some-enterprise-information-archiving-platforms-avoiding-implementation-delays-and-ensuring-data-integrity-during-migration%20)[Best functions of online reputation management software](https://www.g2.com/discussions/what-are-some-best-functions-of-online-reputation-management-software) [What is the best platform for managing visitor check-ins?](https://www.g2.com/discussions/what-is-the-best-platform-for-managing-visitor-check-ins)[What's the fastest wide column database for time-series data?](https://www.g2.com/discussions/what-s-the-fastest-wide-column-database-for-time-series-data)[Recommended loyalty app for increasing customer loyalty](https://www.g2.com/discussions/recommended-loyalty-app-for-increasing-customer-loyalty) [Show MoreShow Less](javascript:void(0);)