Welligent, Part of ContinuumCloud Reviews & Product Details

Welligent provides all of the features our small agency needs to expand our clientele and services while maintaining organization and meeting state regulations. It fills the gaps that we were experiencing in telehealth since the start of the pandemic. Review collected by and hosted on G2.com.

The fit-gap and configuration processes were very long and, at times, confusing. We are a small team that could not set aside a group of staff dedicated solely to setting up and launching the new Welligent EHR system. Keep it in mind if you are in a similar situation that it can potentially be burdensome on staff to work on Welligent as well as perform regular day-to-day tasks for their agency. Review collected by and hosted on G2.com.

There is not a feature I like more in Welligent than any other EHR. Review collected by and hosted on G2.com.

(Lack of) customer service/responsiveness, no accountability, antiquated system, a lot of bells and whistles but lack functionality that truly support business workflow. Not responsive to customers. An antiquated user interface, workflow.... Review collected by and hosted on G2.com.

I like the ability to see all departments' information in regards to client needs. It's easy to be able to provide coordinated care when the information is quick and easy to find. Review collected by and hosted on G2.com.

At times finding things or entering new clients can be difficult without a proper "road map". There are a lot of twists and turns that can take a while to find some aspects of what is needed. There are several things that I needed, but it took 4 different people to figure out how to get to what was needed. Review collected by and hosted on G2.com.

Having access to a cloud based EHR platform that can help integrate almost all clinical and billing functions within a singular platform. Review collected by and hosted on G2.com.

The interface is exceptionally overwhelming compared to other comparable EHR platforms. Implementation from Welligent required a ton of manual conversion of our existing forms that were not importable into their platform. Review collected by and hosted on G2.com.

I like how user friendly welligent is. I like how it has reminders set in the system. I also like how you can upload photos of clients in the demographics and easily update information when it changes. Review collected by and hosted on G2.com.

I do not like how I can still see a lot of tabs/options that aren't specific to our department. It would be nice if I could hide some tabs/features that aren't applicable to my needs. Review collected by and hosted on G2.com.

The convenience in access and its integrative system. It is easy to use, and has plenty of community resources to turn to when encountering issues. Review collected by and hosted on G2.com.

It has sparse glitches and slowness after patching and updates, and sometimes things just don't quite make sense. The two-factor authentication really can use some improvements; one shouldn't be receiving the code while being active in the system. The code frequency is way too excessive. Review collected by and hosted on G2.com.

It is easy to navigate. We have several English as a second language folks, and they have no trouble navigating the system. Review collected by and hosted on G2.com.

That when there is an update it sometimes renders the system unusable for that period of time. Review collected by and hosted on G2.com.

I like the fact that Welligent is internet-based and it can be changed to meet the needs of each business Review collected by and hosted on G2.com.

There are changes at times I am not aware of Review collected by and hosted on G2.com.

This is complete end to end tool to work as a healthcare system. i am using this tool since last 2 year and still a lot of excellent features are yet to use. This is very vast and usefull application Review collected by and hosted on G2.com.

Error message should be more precise and descriptive. Review collected by and hosted on G2.com.

They are an open, friendly and knowledgeable staff. Review collected by and hosted on G2.com.

We told Welligent that we wanted their product. They kept in contact. We were "busy" and "didn't have time" right now to complete the transaction. They kept in touch, provided any information we requested. They were kind, understanding and friendly until they were finally able to give us what we wanted. Review collected by and hosted on G2.com.