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WebinarNinja Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the built-in email automation of WebinarNinja, which simplifies engagement and reduces manual workload. (2 mentions)
Users value the engaging polling feature of WebinarNinja, enhancing audience interaction during webinars effortlessly. (2 mentions)
Users love the simplicity and interactivity of WebinarNinja, enhancing audience engagement effortlessly. (2 mentions)
Users appreciate the excellent customer support of WebinarNinja, enhancing their overall experience with the platform. (1 mentions)
Users value the customizable registration pages in WebinarNinja, enhancing personalization for their webinars. (1 mentions)
Users experience application instability with WebinarNinja, leading to dissatisfaction and concerns about its overall reliability. (1 mentions)
Users often face lack of guidance, leading to confusion and dissatisfaction with WebinarNinja's functionality and stability. (1 mentions)
Users report poor interface design that hinders usability and detracts from the overall experience with WebinarNinja. (1 mentions)

Top Pros or Advantages of WebinarNinja

1. Email Management
Users value the built-in email automation of WebinarNinja, which simplifies engagement and reduces manual workload.
See 2 mentions

See Related User Reviews

Daniel N.
DN

Daniel N.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable, Simple, Efficient"

What do you like about WebinarNinja?

I love the simplicity of setting up a webinar—it only takes a few minutes. The built-in email automation, Q&A, and polls make it easy to engage my

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"It’s so easy to set up and use."

What do you like about WebinarNinja?

I really appreciate the automation features, especially for email sequences and reminders. It takes a lot of manual work off my plate and helps keep m

2. Polling
Users value the engaging polling feature of WebinarNinja, enhancing audience interaction during webinars effortlessly.
See 2 mentions

See Related User Reviews

Daniel N.
DN

Daniel N.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable, Simple, Efficient"

What do you like about WebinarNinja?

I love the simplicity of setting up a webinar—it only takes a few minutes. The built-in email automation, Q&A, and polls make it easy to engage my

Chahak S.
CS

Chahak S.

Mid-Market (51-1000 emp.)

4.5/5

"My go-to option for client communication"

What do you like about WebinarNinja?

Hybrid webinar optionScreen sharing capabilitiesCustomizable registration pagesExcellent customer support

3. Webinars
Users love the simplicity and interactivity of WebinarNinja, enhancing audience engagement effortlessly.
See 2 mentions

See Related User Reviews

Daniel N.
DN

Daniel N.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable, Simple, Efficient"

What do you like about WebinarNinja?

I love the simplicity of setting up a webinar—it only takes a few minutes. The built-in email automation, Q&A, and polls make it easy to engage my

Mandeep Singh S.
MS

Mandeep Singh S.

Mid-Market (51-1000 emp.)

4.0/5

"So many built-in tools to engage the audience"

What do you like about WebinarNinja?

Easy to use interface Reliable streaming quality Interactive features (polls, Q&A) Automated webinar option

4. Customer Support
Users appreciate the excellent customer support of WebinarNinja, enhancing their overall experience with the platform.
See 1 mentions

See Related User Reviews

Chahak S.
CS

Chahak S.

Mid-Market (51-1000 emp.)

4.5/5

"My go-to option for client communication"

What do you like about WebinarNinja?

Hybrid webinar optionScreen sharing capabilitiesCustomizable registration pagesExcellent customer support

5. Customization Options
Users value the customizable registration pages in WebinarNinja, enhancing personalization for their webinars.
See 1 mentions

See Related User Reviews

Chahak S.
CS

Chahak S.

Mid-Market (51-1000 emp.)

4.5/5

"My go-to option for client communication"

What do you like about WebinarNinja?

Hybrid webinar optionScreen sharing capabilitiesCustomizable registration pagesExcellent customer support

Top Cons or Disadvantages of WebinarNinja

1. Application Instability
Users experience application instability with WebinarNinja, leading to dissatisfaction and concerns about its overall reliability.
See 1 mentions

See Related User Reviews

Stewart B.
SB

Stewart B.

Small-Business (50 or fewer emp.)

1.0/5

"An absolute steaming pile of doggy doo doo if webinar software"

What do you dislike about WebinarNinja?

Lack of base functionality. Poor execution. Product instability. Poor value.

2. Lack of Guidance
Users often face lack of guidance, leading to confusion and dissatisfaction with WebinarNinja's functionality and stability.
See 1 mentions

See Related User Reviews

Stewart B.
SB

Stewart B.

Small-Business (50 or fewer emp.)

1.0/5

"An absolute steaming pile of doggy doo doo if webinar software"

What do you dislike about WebinarNinja?

Lack of base functionality. Poor execution. Product instability. Poor value.

3. Poor Interface Design
Users report poor interface design that hinders usability and detracts from the overall experience with WebinarNinja.
See 1 mentions

See Related User Reviews

Stewart B.
SB

Stewart B.

Small-Business (50 or fewer emp.)

1.0/5

"An absolute steaming pile of doggy doo doo if webinar software"

What do you dislike about WebinarNinja?

Lack of base functionality. Poor execution. Product instability. Poor value.

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WebinarNinja Reviews (49)

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Reviews

WebinarNinja Reviews (49)

View 1 Video Reviews
3.3
49 reviews
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Amanda T.
AT
Amanda T.
Co-Founder
Small-Business (50 or fewer emp.)
"Cost of THOUSANDS in sales"
0.5/5
What do you like best about WebinarNinja?

NOTHING. Seriously. Maybe the price but then again, it turned out to not be worth it since it junked out on us at the start of a webinar when we needed them to be reliable. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

They failed during our webinar - our biggest webinar we've ever had and cost us THOUSANDS in sales when the video nor audio would work and it took us 25 minutes to find a workaround to get things going - by that time everyone was gone. Review collected by and hosted on G2.com.

Response from Nicole Baldinu of WebinarNinja
Edit edit

Hello Amanda,

I've only recently learned of this piece of feedback and I want to say how sorry I am that you had a less than exceptional experience.

It has been some time since you conducted your webinar and I can assure you that we have come a long way since then. Such an experience is highly unlikely to occur again given the improvements we have made.

We'd be happy to serve you again and correct this experience in any way we can.

You can always reach out to our support ninjas around the clock at support@webinarninja.com.

Once again, we apologize and hope we get a chance to make it up to you!

Thank you,

Nicole Baldinu

Co-founder & COO

Zev A.
ZA
Zev A.
President & CEO
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Webinar Ninja Webinar Platform"
5/5
What do you like best about WebinarNinja?

Webinar Ninja has thought of everything I would need to successfully create a webinar. Preparing content and marketing a webinar is tough enough so working with an intuitive, easy-to-use all-in-one platform is a huge relief.

I especially like the easy access to help/support and here again, they've covered everything from a knowledge base to chat. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

I have had some challenges with Chrome but worked through it with the support team. I don't believe this is a Webinar Ninja issue but with Chrome. Review collected by and hosted on G2.com.

Response from Nicole Baldinu of WebinarNinja
Edit edit

Hello Zev!

So happy to know you find WebinarNinja easy to use and our support ninjas helpful!

We appreciate members like you and value your feedback every step of the way as we continue to grow and improve for you! And yes, making you look good in front of your audience is a top priority for us ;)

Cheers,

Nicole Baldinu

Co-Founder and COO

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Good tool for sharing live webinars"
3.5/5
What do you like best about WebinarNinja?

We used webinar ninja for a few months for a campaign to interact with clients and talk about insurance issues. It was very useful and we shared the webinars as a series afterwards. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

If you dont need live interaction, youtube is a better option Review collected by and hosted on G2.com.

Vikram A.
VA
Vikram A.
Founder
Small-Business (50 or fewer emp.)
"Stellar experience!"
5/5
What do you like best about WebinarNinja?

a. Clean user interface

b. Quick webinar creation

c. Intuitive end user experience

d. Reminder email setup is fast and convenient.

e. Sensible pricing. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

a. Lack of recurring live webinar feature.

b. Offer button appears immediately during a replay.

c. Cannot select how many times slots will be shown for an automated webinar.

d. Automated webinar can have only one recurring time slot. Review collected by and hosted on G2.com.

Response from Nicole Baldinu of WebinarNinja
Edit edit

Hi Vikram!

Thank you very much for the detailed feedback. As you know we are working constantly to improve the software.

I'm glad that overall you're finding WebinarNinja clean and intuitive and making use of the in-built email automations.

Thanks for the notes on the Automated Webinars. We are currently in the midst of updating this feature so a lot more functionality is on the horizon!

We'll also be releasing new improved functionality with the next version due out soon.

Thanks again and all the best with your online courses!

Nicole Baldinu

Co-founder and COO

Étienne G.
ÉG
Étienne G.
Instructeur principal et auteur
Small-Business (50 or fewer emp.)
"Bad company"
0/5
What do you like best about WebinarNinja?

The design is nice. They're good at selling the product on their website. Some of the features are good. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

They oversell the product. There are a lot of bugs and issues with their software (can’t watch webinars on mobile, can’t upload videos, stats are barely there, syncing with MailChimp barely works, etc).

Their support staff is good at apologies, but the product is really incomplete and they charged me without giving any warning and then pointed to a no-refund policy mentioned in their terms & conditions. The support team got aggressive when I asked for a refund, and they never helped me there.

In the end, I got no value out of their product and they scammed me out of $49. Review collected by and hosted on G2.com.

Response from Nicole Baldinu of WebinarNinja
Edit edit

Hi Etienne!

Thank you for the feedback. I'm glad I was able to refund your $49 as soon as I learned of this.

Really appreciate your feedback on the design and we are working hard to continuously improve and get better. I'm happy to say we do work on mobile.

Regarding running automated webinars. Right now you can easily schedule one per day. In addition to this you can schedule more than one in a day with a simple work-around. However, the good news is this feature is being improved very soon so the work around won't be necessary after the feature release.

We would love to learn more about what stats you’re looking for as well as what improvements you’d like to see with our full MailChimp integration.

My team and I are ready to answer any other questions you may have and help you out with your webinars. Reach out any time at support@webinarninja.com.

Thanks again,

Nicole Baldinu

Co-Founder & COO

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"easy to use and start"
4.5/5
What do you like best about WebinarNinja?

I like the email templates that are built in so I don't have to worry a ton about integrations with a separate email provider. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

I'd love to see more feminine-looking sign-up pages Review collected by and hosted on G2.com.

DC
Darek C.
Owner
Small-Business (50 or fewer emp.)
"Easy Webinar Software"
4/5
What do you like best about WebinarNinja?

I like the ability to see statistics, library, integrations, and registrants all in the dashboard. Zapier integration. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

It would be nice if there was a direct integration into pipedrive and/or autopilot. Review collected by and hosted on G2.com.

Response from Nicole Baldinu of WebinarNinja
Edit edit

Hello Derek!

Thank you for your review of WebinarNinja!

Very pleased to know you're enjoying those features.

I'll take your suggestions for Pipedrive and Autopilot to the team to see if we can add those to our existing direct integrations as part of our Roadmap.

All the best with your webinars Derek!

Thanks again,

Nicole Baldinu

Co-founder & COO

Mercedes E.
ME
Mercedes E.
Marketing Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Best Webinar Platform Out There!"
5/5
What do you like best about WebinarNinja?

WebinarNinja's user-friendly interface allows beginners to create their first webinar in just minutes! Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

There isn't a thing I "dislike" about WebinarNinja. Review collected by and hosted on G2.com.

Catherine N.
CN
Catherine N.
Business Strategist / Mastermind Facilitator / Speaker
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"LOVE Webinar Ninja"
5/5
What do you like best about WebinarNinja?

So happy for the Infusion Soft connection. The platform is easy to use, automatically records and we can set up replays as well. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

We haven't played with Infusion Soft connection yet and we don't use it to its fullest. So really can't answer this one. Review collected by and hosted on G2.com.

Response from Nicole Baldinu of WebinarNinja
Edit edit

Hi Catherine!

Thanks so much for leaving your review about WebinarNinja. I'm pleased to know that you found us easy to use and enjoyed a lot of the automations for your work flow.

I love what you said about being able to share your spark and value with your audience through webinars! I couldn't agree more :)

Enjoy and thanks again,

Nicole Baldinu

Co-founder & COO
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