--- title: WebinarNinja Reviews meta\_title: 'WebinarNinja Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 49 reviews by the users' company size, role or industry to find out how WebinarNinja works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 49 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### WebinarNinja Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **built-in email automation** of WebinarNinja for simplifying engagement and reducing manual tasks. [(2 mentions)](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=2071042&qs=pros-and-cons#reviews)

Users rave about the **excellent customer support** provided by WebinarNinja, enhancing their overall webinar experience. [(1 mentions)](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=1950751&qs=pros-and-cons#reviews)

Users love the **customizable registration pages** of WebinarNinja, enhancing their webinar's branding and user experience. [(1 mentions)](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=1950756&qs=pros-and-cons#reviews)

Users love the **easy to use interface** of WebinarNinja, simplifying the hosting of engaging webinars. [(1 mentions)](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=1480043&qs=pros-and-cons#reviews)

Users appreciate the **easy setup** of WebinarNinja, allowing quick and efficient webinar organization with built-in engagement tools. [(1 mentions)](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=1479986&qs=pros-and-cons#reviews)

Users report **application instability** which impacts overall performance and undermines the value of WebinarNinja. [(1 mentions)](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=2071029&qs=pros-and-cons#reviews)

Users experience a **lack of guidance** with WebinarNinja, leading to confusion and dissatisfaction in using the platform. [(1 mentions)](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=2071021&qs=pros-and-cons#reviews)

Users criticize the **poor interface design** , citing issues with functionality and overall product stability. [(1 mentions)](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=2071044&qs=pros-and-cons#reviews)

### Top Pros or Advantages of WebinarNinja

##### 1. Email Management

Users value the **built-in email automation** of WebinarNinja for simplifying engagement and reducing manual tasks.
[
See 2 mentions
](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=2071042&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Daniel N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel N.")
DN

Daniel N.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable, Simple, Efficient"

What do you like about WebinarNinja?

I love the simplicity of setting up a webinar—it only takes a few minutes. The built-in email automation, Q&A, and polls make it easy to engage my

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"It’s so easy to set up and use."

What do you like about WebinarNinja?

I really appreciate the automation features, especially for email sequences and reminders. It takes a lot of manual work off my plate and helps keep m

##### 2. Customer Support

Users rave about the **excellent customer support** provided by WebinarNinja, enhancing their overall webinar experience.
[
See 1 mentions
](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=1950751&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Chahak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chahak S.")
CS

Chahak S.

Mid-Market (51-1000 emp.)

4.5/5

"My go-to option for client communication"

What do you like about WebinarNinja?

Hybrid webinar option Screen sharing capabilities Customizable registration pages Excellent customer support

##### 3. Customization Options

Users love the **customizable registration pages** of WebinarNinja, enhancing their webinar's branding and user experience.
[
See 1 mentions
](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=1950756&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Chahak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chahak S.")
CS

Chahak S.

Mid-Market (51-1000 emp.)

4.5/5

"My go-to option for client communication"

What do you like about WebinarNinja?

Hybrid webinar option Screen sharing capabilities Customizable registration pages Excellent customer support

##### 4. Ease of Use

Users love the **easy to use interface** of WebinarNinja, simplifying the hosting of engaging webinars.
[
See 1 mentions
](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=1480043&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mandeep Singh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandeep Singh S.")
MS

Mandeep Singh S.

Mid-Market (51-1000 emp.)

4.0/5

"So many built-in tools to engage the audience"

What do you like about WebinarNinja?

Easy to use interface Reliable streaming quality Interactive features (polls, Q&A) Automated webinar option

##### 5. Easy Setup

Users appreciate the **easy setup** of WebinarNinja, allowing quick and efficient webinar organization with built-in engagement tools.
[
See 1 mentions
](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=1479986&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Daniel N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel N.")
DN

Daniel N.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable, Simple, Efficient"

What do you like about WebinarNinja?

I love the simplicity of setting up a webinar—it only takes a few minutes. The built-in email automation, Q&A, and polls make it easy to engage my

### Top Cons or Disadvantages of WebinarNinja

##### 1. Application Instability

Users report **application instability** which impacts overall performance and undermines the value of WebinarNinja.
[
See 1 mentions
](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=2071029&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stewart B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stewart B.")
SB

Stewart B.

Small-Business (50 or fewer emp.)

1.0/5

"An absolute steaming pile of doggy doo doo if webinar software"

What do you dislike about WebinarNinja?

Lack of base functionality. Poor execution. Product instability. Poor value.

##### 2. Lack of Guidance

Users experience a **lack of guidance** with WebinarNinja, leading to confusion and dissatisfaction in using the platform.
[
See 1 mentions
](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=2071021&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stewart B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stewart B.")
SB

Stewart B.

Small-Business (50 or fewer emp.)

1.0/5

"An absolute steaming pile of doggy doo doo if webinar software"

What do you dislike about WebinarNinja?

Lack of base functionality. Poor execution. Product instability. Poor value.

##### 3. Poor Interface Design

Users criticize the **poor interface design** , citing issues with functionality and overall product stability.
[
See 1 mentions
](https://www.g2.com/products/webinarninja/reviews?filters%5Bsentiment_snippet%5D=2071044&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stewart B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stewart B.")
SB

Stewart B.

Small-Business (50 or fewer emp.)

1.0/5

"An absolute steaming pile of doggy doo doo if webinar software"

What do you dislike about WebinarNinja?

Lack of base functionality. Poor execution. Product instability. Poor value.

## Top-Rated Alternatives

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Zoom Events and Webinars

4.5/5(413)

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WebinarJam

3.6/5(59)

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GoTo Webinar

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IL

Iñangi L.

Small-Business (50 or fewer emp.)

10/11/2020

"It has allowed me to improve the entire content recording process in a fairly simple, easy way"

4/5

What do you like best about WebinarNinja?

Creating content for my webinars in a professional way has never been so easy, after many disappointments when trying other applications that promised many things and delivered so little, I was already losing hope in finding an application that really answered the needs of my company in a simple, easy and practical way until I discovered WebinarNinja, which has allowed me to improve the entire content recording process in a fairly simple, easy, fast way with excellent audio and video quality and with customizations and Quite creative and striking effects (in case they are necessary to use them), in general terms the final product is of very good quality, and if we talk about its interface it turns out to be the easiest and most manageable to accomplish the tasks, however easy or complicated that the task turns out to be, rest assured that with WebinarNinja you can do it in a matter of minutes and without headaches. didos Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

It presents some small problems when making streaming type recordings such as lives, however nothing serious that completely prevents the use of the tool Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

At first I used it as a tool to upload educational videos to my channel and to be able to make my webinars in a much easier and simpler way than I always did, however after using it for a long time I realized that I can also use it to Make advertising videos on my social networks as part of my marketing strategy to increase the number of followers through videos that impact my followers. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/21/2021

"Great idea for a platform but so many tech issues"

1/5

What do you like best about WebinarNinja?

The different types of webinars that you can do - prerecorded with live intro, hybrids. Plus brand of registration page and integrations. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

So many tech issues - video stopped playing during the webinar. Replay still not available after 48 hrs post-webinar. Settings saved as default don't copy across future webinars. Review collected by and hosted on G2.com.

Recommendations to others considering WebinarNinja:

Not suitable for businesses. Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

being able to pre-record and do a live intro which not all platforms offer. And automated emails are helpful too. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
UM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

10/11/2020

"The prefect mix of people, process and technology"

4/5

What do you like best about WebinarNinja?

Their effort to make it a super experience again. The features I have explored work smoothly and it is a pleasure to work in WebinarNinja again.

Too many new features to mention.

Well done to the hardworking team and co-founder Omar. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

One or two small things that need attention. Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

A big issue for me is follow-up. WebinarNinja solves this problem 100% with follow-up emails that I can customize. Review collected by and hosted on G2.com.

Show More

2/27/2021
Current UserValidated ReviewerSource: Organic

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
CM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

6/5/2020

"Does Not Stand Behind Their Product. No Refund Givens. Analytical Data is Inaccurate."

0/5

What do you like best about WebinarNinja?

1 customer support agent tried his best to answer all questions. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

Their product simply doesn't work. The analytics do not work. The video upload doesn't work. The registration pages break. It doesn't integrate with Active Campaign easily at all. People who registered and people who attended your webinar are considered the same. On top of that, they automatically charge your card for an ANNUAL plan after your trial period ends and aren't able to issue refunds within the first 30 days. I tried everything I could to work with webinar ninja, but they simply suck...and they know they suck, and this is why they don't issue refunds. Review collected by and hosted on G2.com.

Recommendations to others considering WebinarNinja:

Don't. It's an overpriced video platform. You may as well use Youtube Live or Vimeo an integrate with Active Campaign. There is absolutely no value Webinar Ninja is providing. Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

They are "looking into" fixing their analytics functions and "looking into" fixing their integration with active campaign. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

PS

Paula S.

Small-Business (50 or fewer emp.)

6/12/2020

"Easy to use Webinar Software that keeps getting better"

4.5/5

What do you like best about WebinarNinja?

I have been using WebinarNinja's platform since 2016. I've watched them grow and improve and learn. The company is fully invested in helping its users have a great experience with the service. I love the training, their responsiveness, and their willingness to feature their users and help promote the webinars we create. They recognize that they succeed by helping their users succeed, and I'm excited for the improvements and new features I know are just around the corner. Like, seriously excited! Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

I wish they had more payment platforms that I could use for my paid webinars. I like their registration pages and the fact that I can take payments, but I have had to do a few creative workarounds through my website for payments and I'd rather keep all of it within the same registration process. Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

I have used WebinarNinja not only for live training classes, but also to just record myself doing a mix of webcam and screen sharing videos that I can download and use in other places like my Youtube channel. I've also taken some classes from them and attended members only webinars that have helped me do a better job of marketing my webinars. I have templates, SOPs and examples to pull from for getting more people to sign up for, and pay for, my webinars. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

DS

Dimitrios S.

Small-Business (50 or fewer emp.)

4/25/2020

"Non-existing support."

0/5

What do you like best about WebinarNinja?

The platform is relatively easy to use and noob-friendly. Connection is also good (when it works and when people actually manage to join). But please, read the next part of the review. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

Working for a company with a pretty big client base myself, I understand that issues come up and mistakes happen. This is where the support of a company comes in play. In case of Webinar ninja however, it didn't. They pushed a backend update without notifying the users in any way, which caused registration links to be non-functional and 75% of the participants being unable to join. Sh!t happens I guess? Of course it does. My issue however is that their support is absolutely non-existant. They answer once a day, and for the last 48 hours their replies were like "all looks fine to us", or "could you please refresh and look again"?

Stay away unless you carry a lucky charm. Because if something goes wrong, you are on your own.

A disappointed client, which paid their most expensive package available. Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

I needed a platform for webinars. It did the job when it worked. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

EV

Eugen V.

Creator

Small-Business (50 or fewer emp.)

10/13/2020

"Good live events tool"

5/5

What do you like best about WebinarNinja?

I am fond of this service - it provides high quality to life events - video quality, audio, opportunity to share slides and manage a live chat. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

For me it is extremely expensive in contrast to other services. Therefore I only test this service ofr several weeks. Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

WebinarNinja helps me to create a live event for 500+ attendees. The main benefit is a stylish design. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Mike V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike V.")
MV

Mike V.

Productivityist, Time Management Strategist, Productivity Strategist, Writer, Speaker

Small-Business (50 or fewer emp.)

4/21/2020

"A platform that focuses SOLELY on webinars..."

4/5

What do you like best about WebinarNinja?

WebinarNinja is simple to use and makes it easy to get into hosting webinars and there's a big reason for that: it's the only thing they do.They've been focused on building this platform for years and are dedicated to making it the best webinar platform out there. They don't pretend (or want) to be anything outside of that sphere; they want to make presenting webinars accessible in a big way for everyone. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

The lack of discount coupons on paid webinars is something that I'm not a fan of. But I've yet to discover anything else that I dislike. Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

I'm using WebinarNinja to spend more time cultivating an audience through webinars. Whether using these webinars for lead generation, fostering my existing membership community, or creating paid webinars as workshops, WebinarNinja has made it simple for me to deliver webinars to my budding audience on an ongoing basis. I'm exploring features like evergreen and recorded webinars to get an even deeper mastery of the platform. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Sibusiso M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sibusiso M.")
SM

Sibusiso M.

Managing Director

Small-Business (50 or fewer emp.)

5/4/2020

"Potential great tool, Terrible service"

0.5/5

What do you like best about WebinarNinja?

I like the tool and how user friendly it is. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

I have had a terrible experience with their support team. First, they downgraded my account o basic account by mistake, as a result, I could not host a webinar that was arranged 3 weeks prior. When I reached out on their chat box my message was read but no one did anything. I ended up having to cancel the webinar. 4 days later I am still waiting. Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

Using it to host webinars for my clients. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Jennifer H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer H.")
JH

Jennifer H.

Passionate Online Entrepreneur and Mom of 5

Professional Training & Coaching

Small-Business (50 or fewer emp.)

8/2/2019

"No-Hassle Webinar Solution"

5/5

What do you like best about WebinarNinja?

Unlike many of the webinar solutions out there, Webinar Ninja is easy to use even if you aren't tech savvy. The interface is straightforward and makes setting up your webinar quick. It allows for live, automated, and hybrid webinars, it allows for integrations with Stripe so you can have paid webinars, and for Zapier integrations so you can easily build a list from your webinar registrations. They also have great tutorials and helpful webinars and seem to be continually striving to improve the product. Review collected by and hosted on G2.com.

What do you dislike about WebinarNinja?

There are no real downsides to Webinar Ninja that aren't seen in all Webinar solutions. Once you go over 100 seats in your webinar room, it can become a little pricy, but no more than other comparable solutions. Review collected by and hosted on G2.com.

Recommendations to others considering WebinarNinja:

Definitely go for the free trial and compare it to others on the market. It is one of the cheaper solutions and is very user-friendly. Spend some time going through their WebinarNinja academy to get the most out of the service. Review collected by and hosted on G2.com.

What problems is WebinarNinja solving and how is that benefiting you?

Webinar Ninja has allowed me to automate the marketing of my business and get new clients on auto-pilot by setting up a webinar that prospects can watch when they want. It also helps me introduce new products and services through live webinars and hold teaching webinars with existing clients. Review collected by and hosted on G2.com.

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Response from Nicole Baldinu of WebinarNinja

[Editedit](https://www.g2.com/survey_responses/webinarninja-review-2902498/official_response/edit)

Hi Jennifer!

Thank you so much for taking the time to leave a review. Your positive feedback is great inspiration for me and my team. :)

We're constantly working to get better and love hearing feedback that helps to make a better product.

So glad you're enjoying the all-new WebinarNinja Academy. We'll be adding new training videos just for members like you so stay tuned for those!

Thanks again,

Nicole Baldinu

Co-founder & COO

Current UserValidated ReviewerIncentivizedSource: G2 invite

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