Generated from real user reviews
See Related User Reviews
Kylee C.
Mid-Market (51-1000 emp.)
5.0/5
"Great program"
What do you like about Waitwhile?
It's so helpful to be able to message clients to see where they're at or to get any extra information that I need. It is also very helpful that I can
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Operation of Software and user interface is very easy and simple."
What do you like about Waitwhile?
User friendly and dependable. We use the software to notify team members of homeowners that need to speak to different associates from various departm
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Operation of Software and user interface is very easy and simple."
What do you like about Waitwhile?
User friendly and dependable. We use the software to notify team members of homeowners that need to speak to different associates from various departm
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Intuitive UI, Effortless Appointment Management"
What do you like about Waitwhile?
I find Waitwhile incredibly easy to use with an intuitive user interface. As a tool for our day-to-day operations, I've encountered zero issues. I par
See Related User Reviews
alexis m.
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Customer Alert System with Waitwhile"
What do you like about Waitwhile?
I use Waitwhile to alert customers when their orders are ready for pick up, and the ease of use is the most important thing for me. In a fast-paced en
Ayanna L.
Small-Business (50 or fewer emp.)
5.0/5
"Visually Pleasing and Effortlessly Functional"
What do you like about Waitwhile?
I love that you can toggle to the monthly view to get a bigger overview of what to expect for appointments throughout the year. The interface is very
See Related User Reviews
Sucheta N.
4.5/5
"Enhances Task Monitoring with Intuitive UI"
What do you like about Waitwhile?
I use Waitwhile for my office hours, and it really helps me monitor my tasks at hand. I like the good UI as it clearly shows who is waiting, then move
Isidora P.
Enterprise (> 1000 emp.)
5.0/5
"Effortless Communication and Time Saver"
What do you like about Waitwhile?
I like how I don't have to schedule live meetings with couriers, which saves me a lot of time. Organizing online meetings through Waitwhile is really
See Related User Reviews
Ayanna L.
Small-Business (50 or fewer emp.)
5.0/5
"Visually Pleasing and Effortlessly Functional"
What do you like about Waitwhile?
I love that you can toggle to the monthly view to get a bigger overview of what to expect for appointments throughout the year. The interface is very
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Intuitive UI, Effortless Appointment Management"
What do you like about Waitwhile?
I find Waitwhile incredibly easy to use with an intuitive user interface. As a tool for our day-to-day operations, I've encountered zero issues. I par
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Boosts Business Efficiency Effortlessly"
What do you dislike about Waitwhile?
Entering all the information while the customer is in front of you can feel a bit clunky at times.
Gwendolyn R.
5.0/5
"Streamlined Customer Interactions, A Potentially Confusing Wait Time Display"
What do you dislike about Waitwhile?
Customers find it confusing when there are wait times displayed on the screen. They often misunderstand it as the time when their order will be ready,
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Arrival Management for School Events"
What do you dislike about Waitwhile?
Perhaps in the future. Waitwhile could offer more granular permissions for different user groups. For example, some of our student tour guides could t
Jenn R.
Small-Business (50 or fewer emp.)
5.0/5
"The ability to change fields to work with my store"
What do you dislike about Waitwhile?
Some of it I have to really search for. Also, I am trying to get a field to pop up after we finish a fit but so far we are unable to do that.
See Related User Reviews
Isidora P.
Enterprise (> 1000 emp.)
5.0/5
"Effortless Communication and Time Saver"
What do you dislike about Waitwhile?
Honestly, in the beginning, I did have one problem with Waitwhile. The chat feature in the meeting wasn't working well. It was supposed to send an aut
Carissa L.
Mid-Market (51-1000 emp.)
4.5/5
"Effortless Waitlist Management and Customer Flow"
What do you dislike about Waitwhile?
would like more characters in SMS text box please. SMS is a faster way for us to reach out customers
See Related User Reviews
alexis m.
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Customer Alert System with Waitwhile"
What do you dislike about Waitwhile?
I don't like that Waitwhile doesn't connect with the in-house software we use, called Salja Pro.
Christy B.
4.5/5
"Efficient Patient Management, Minor Limitations"
What do you dislike about Waitwhile?
I dislike the limitation on the number of patients that can be seen per month with Waitwhile. On an extremely busy day, we were required to pay to inc
See Related User Reviews
Petros K.
4.0/5
"Efficient Queue Management with Room for Improvement"
What do you dislike about Waitwhile?
I find the process of opening and closing the queue in Waitwhile to be cumbersome. The function is not easily accessible, requiring me a long time to
Travis B.
Small-Business (50 or fewer emp.)
5.0/5
"Very Helpful for the daily flow"
What do you dislike about Waitwhile?
I have issues with getting my registration to open up on Tuesdays. Every other day, no issues. I'm Not tech savvy at all so maybe if things could be m
I like the easy to use interface. Very simple, yet effective. Review collected by and hosted on G2.com.
There really is not much I dislike about it. Review collected by and hosted on G2.com.
I use Waitwhile quite often to check on different appointments at my work. Waitwhile is easy to use for viewing different appointments and most importantly, their statuses. The use of different colors makes it easy to quickly see who is involved and where they are. Their responses to any inquiries are quick and I feel like they really care. Review collected by and hosted on G2.com.
Honestly, nothing. It does everything I need it to do. Review collected by and hosted on G2.com.
Waitwhile significantly improves business efficiency and makes operations much more straightforward and easygoing. Review collected by and hosted on G2.com.
Entering all the information while the customer is in front of you can feel a bit clunky at times. Review collected by and hosted on G2.com.
Work can be cued and assigned to a party and it keeps track of how long your teammates have been waiting for their response. Review collected by and hosted on G2.com.
I wish there was a way that Waitwhile sent a notification to alert to work waiting in the queue. Review collected by and hosted on G2.com.
We use Waitwhile with over 50+ customers a day and have no issues. It's been super easy to customize to fit the needs of our store, and customers enjoy it too! Review collected by and hosted on G2.com.
So far we haven't encountered any downsides to Waitwhile. Review collected by and hosted on G2.com.
I can send customers messages about their orders Review collected by and hosted on G2.com.
I have to use a different tab instead of program I am currently using Review collected by and hosted on G2.com.
I love how easy waitwhile is to use in the Cafe spaces. Reservations are easy to manage and we see us constantly using it through the day to have an easy and smooth process with our operations. Review collected by and hosted on G2.com.
No downsides in my opinion. I am happy with the product. Review collected by and hosted on G2.com.
Fast,reliable and it is helping make the process faster for clients. Review collected by and hosted on G2.com.
There nothing I dislike so far about waitwhile. Review collected by and hosted on G2.com.
I like being able to see exactly what those waiting need so that the appropriate person can assist them quicker Review collected by and hosted on G2.com.
I would like to add those of us that are contracted to be able to have our programs in the drop down menu. Review collected by and hosted on G2.com.
The best thing about wait while is that it makes it so easy to get people checked into our registration and to be able to send a text message to keep people UTD on where their at in line. Review collected by and hosted on G2.com.
I have issues with getting my registration to open up on Tuesdays. Every other day, no issues. I'm Not tech savvy at all so maybe if things could be more simple to figure out. Especially for people like me. lol Review collected by and hosted on G2.com.