Generated from real user reviews
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Kylee C.
Mid-Market (51-1000 emp.)
5.0/5
"Great program"
What do you like about Waitwhile?
It's so helpful to be able to message clients to see where they're at or to get any extra information that I need. It is also very helpful that I can
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Operation of Software and user interface is very easy and simple."
What do you like about Waitwhile?
User friendly and dependable. We use the software to notify team members of homeowners that need to speak to different associates from various departm
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Operation of Software and user interface is very easy and simple."
What do you like about Waitwhile?
User friendly and dependable. We use the software to notify team members of homeowners that need to speak to different associates from various departm
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Intuitive UI, Effortless Appointment Management"
What do you like about Waitwhile?
I find Waitwhile incredibly easy to use with an intuitive user interface. As a tool for our day-to-day operations, I've encountered zero issues. I par
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alexis m.
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Customer Alert System with Waitwhile"
What do you like about Waitwhile?
I use Waitwhile to alert customers when their orders are ready for pick up, and the ease of use is the most important thing for me. In a fast-paced en
Ayanna L.
Small-Business (50 or fewer emp.)
5.0/5
"Visually Pleasing and Effortlessly Functional"
What do you like about Waitwhile?
I love that you can toggle to the monthly view to get a bigger overview of what to expect for appointments throughout the year. The interface is very
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Sucheta N.
4.5/5
"Enhances Task Monitoring with Intuitive UI"
What do you like about Waitwhile?
I use Waitwhile for my office hours, and it really helps me monitor my tasks at hand. I like the good UI as it clearly shows who is waiting, then move
Isidora P.
Enterprise (> 1000 emp.)
5.0/5
"Effortless Communication and Time Saver"
What do you like about Waitwhile?
I like how I don't have to schedule live meetings with couriers, which saves me a lot of time. Organizing online meetings through Waitwhile is really
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Ayanna L.
Small-Business (50 or fewer emp.)
5.0/5
"Visually Pleasing and Effortlessly Functional"
What do you like about Waitwhile?
I love that you can toggle to the monthly view to get a bigger overview of what to expect for appointments throughout the year. The interface is very
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Intuitive UI, Effortless Appointment Management"
What do you like about Waitwhile?
I find Waitwhile incredibly easy to use with an intuitive user interface. As a tool for our day-to-day operations, I've encountered zero issues. I par
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Boosts Business Efficiency Effortlessly"
What do you dislike about Waitwhile?
Entering all the information while the customer is in front of you can feel a bit clunky at times.
Gwendolyn R.
5.0/5
"Streamlined Customer Interactions, A Potentially Confusing Wait Time Display"
What do you dislike about Waitwhile?
Customers find it confusing when there are wait times displayed on the screen. They often misunderstand it as the time when their order will be ready,
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Arrival Management for School Events"
What do you dislike about Waitwhile?
Perhaps in the future. Waitwhile could offer more granular permissions for different user groups. For example, some of our student tour guides could t
Jenn R.
Small-Business (50 or fewer emp.)
5.0/5
"The ability to change fields to work with my store"
What do you dislike about Waitwhile?
Some of it I have to really search for. Also, I am trying to get a field to pop up after we finish a fit but so far we are unable to do that.
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Isidora P.
Enterprise (> 1000 emp.)
5.0/5
"Effortless Communication and Time Saver"
What do you dislike about Waitwhile?
Honestly, in the beginning, I did have one problem with Waitwhile. The chat feature in the meeting wasn't working well. It was supposed to send an aut
Carissa L.
Mid-Market (51-1000 emp.)
4.5/5
"Effortless Waitlist Management and Customer Flow"
What do you dislike about Waitwhile?
would like more characters in SMS text box please. SMS is a faster way for us to reach out customers
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alexis m.
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Customer Alert System with Waitwhile"
What do you dislike about Waitwhile?
I don't like that Waitwhile doesn't connect with the in-house software we use, called Salja Pro.
Christy B.
4.5/5
"Efficient Patient Management, Minor Limitations"
What do you dislike about Waitwhile?
I dislike the limitation on the number of patients that can be seen per month with Waitwhile. On an extremely busy day, we were required to pay to inc
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Petros K.
4.0/5
"Efficient Queue Management with Room for Improvement"
What do you dislike about Waitwhile?
I find the process of opening and closing the queue in Waitwhile to be cumbersome. The function is not easily accessible, requiring me a long time to
Travis B.
Small-Business (50 or fewer emp.)
5.0/5
"Very Helpful for the daily flow"
What do you dislike about Waitwhile?
I have issues with getting my registration to open up on Tuesdays. Every other day, no issues. I'm Not tech savvy at all so maybe if things could be m
It's very clear for appointment schedules. Review collected by and hosted on G2.com.
It is very difficult to adjust store and seat hours on the fly . Review collected by and hosted on G2.com.
Wait while has been a huge asset to our animal shelter clinic. It is bright, clean, and easy to use. This increases our efficiency and we trust the software because it has a track record of reliability. Review collected by and hosted on G2.com.
I would like a little more ability to customize the colors and add check boxes in our surgery template. Review collected by and hosted on G2.com.
I'm able to see the upcoming appointments, check people in very easily and put any kind of additional notes about the client during the visit. Review collected by and hosted on G2.com.
The only thing I can think of is I don't have a picture of the person coming in so I can readily identify who they are in case I'm already seeing another client. Other than that, I don't have any dislikes about the program. Review collected by and hosted on G2.com.
It is easy for us to sign up and we are able to send our Job seeker text message etc. Review collected by and hosted on G2.com.
There is nothing I dislike about Waitwhile. it is a great tool for us. Review collected by and hosted on G2.com.
It’s very organized and super fast working Review collected by and hosted on G2.com.
It was a little confusing to manage at first but after getting it it’s super quick Review collected by and hosted on G2.com.
I like the ease of putting customers into the system and how reliable it is. Review collected by and hosted on G2.com.
It is hard to tie onto our existing systems to print delivery slips for our warehouse pickup. Review collected by and hosted on G2.com.
We’ve been using Waitwhile at our business, and it has been a game-changer! The platform is incredibly user-friendly, making it easy to manage customer waitlists and appointments seamlessly. Our customers love the ability to check in remotely and receive real-time updates, which has significantly improved their experience. We use it anytime a customer is waiting.
If you're looking for an efficient way to streamline customer flow, Waitwhile is a must-have! Highly recommend. Review collected by and hosted on G2.com.
Although user-friendly, some customization options and automation rules can take time to fully understand and set up effectively. Review collected by and hosted on G2.com.
I like that it helps assist in queueing to help with crowd control Review collected by and hosted on G2.com.
Sometimes it is not as easy to use with elderly clientale Review collected by and hosted on G2.com.
Waitwhile is a great idea, it helps customers on the go and business stay on their feet. It's very easy to use and only gives the store the only amount of information they need. Review collected by and hosted on G2.com.
Not allow customers to check in when they are not in the area, use like a bluetooth beacon to determine if they are near the location. Review collected by and hosted on G2.com.
I like all the features that helps with day to day work. Review collected by and hosted on G2.com.
The only thing I would say it that it sometimes goes down during peak times. Review collected by and hosted on G2.com.