Generated from real user reviews
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Kylee C.
Mid-Market (51-1000 emp.)
5.0/5
"Great program"
What do you like about Waitwhile?
It's so helpful to be able to message clients to see where they're at or to get any extra information that I need. It is also very helpful that I can
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Operation of Software and user interface is very easy and simple."
What do you like about Waitwhile?
User friendly and dependable. We use the software to notify team members of homeowners that need to speak to different associates from various departm
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Operation of Software and user interface is very easy and simple."
What do you like about Waitwhile?
User friendly and dependable. We use the software to notify team members of homeowners that need to speak to different associates from various departm
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Intuitive UI, Effortless Appointment Management"
What do you like about Waitwhile?
I find Waitwhile incredibly easy to use with an intuitive user interface. As a tool for our day-to-day operations, I've encountered zero issues. I par
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alexis m.
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Customer Alert System with Waitwhile"
What do you like about Waitwhile?
I use Waitwhile to alert customers when their orders are ready for pick up, and the ease of use is the most important thing for me. In a fast-paced en
Ayanna L.
Small-Business (50 or fewer emp.)
5.0/5
"Visually Pleasing and Effortlessly Functional"
What do you like about Waitwhile?
I love that you can toggle to the monthly view to get a bigger overview of what to expect for appointments throughout the year. The interface is very
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Sucheta N.
4.5/5
"Enhances Task Monitoring with Intuitive UI"
What do you like about Waitwhile?
I use Waitwhile for my office hours, and it really helps me monitor my tasks at hand. I like the good UI as it clearly shows who is waiting, then move
Isidora P.
Enterprise (> 1000 emp.)
5.0/5
"Effortless Communication and Time Saver"
What do you like about Waitwhile?
I like how I don't have to schedule live meetings with couriers, which saves me a lot of time. Organizing online meetings through Waitwhile is really
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Ayanna L.
Small-Business (50 or fewer emp.)
5.0/5
"Visually Pleasing and Effortlessly Functional"
What do you like about Waitwhile?
I love that you can toggle to the monthly view to get a bigger overview of what to expect for appointments throughout the year. The interface is very
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Intuitive UI, Effortless Appointment Management"
What do you like about Waitwhile?
I find Waitwhile incredibly easy to use with an intuitive user interface. As a tool for our day-to-day operations, I've encountered zero issues. I par
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Boosts Business Efficiency Effortlessly"
What do you dislike about Waitwhile?
Entering all the information while the customer is in front of you can feel a bit clunky at times.
Gwendolyn R.
5.0/5
"Streamlined Customer Interactions, A Potentially Confusing Wait Time Display"
What do you dislike about Waitwhile?
Customers find it confusing when there are wait times displayed on the screen. They often misunderstand it as the time when their order will be ready,
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Arrival Management for School Events"
What do you dislike about Waitwhile?
Perhaps in the future. Waitwhile could offer more granular permissions for different user groups. For example, some of our student tour guides could t
Jenn R.
Small-Business (50 or fewer emp.)
5.0/5
"The ability to change fields to work with my store"
What do you dislike about Waitwhile?
Some of it I have to really search for. Also, I am trying to get a field to pop up after we finish a fit but so far we are unable to do that.
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Isidora P.
Enterprise (> 1000 emp.)
5.0/5
"Effortless Communication and Time Saver"
What do you dislike about Waitwhile?
Honestly, in the beginning, I did have one problem with Waitwhile. The chat feature in the meeting wasn't working well. It was supposed to send an aut
Carissa L.
Mid-Market (51-1000 emp.)
4.5/5
"Effortless Waitlist Management and Customer Flow"
What do you dislike about Waitwhile?
would like more characters in SMS text box please. SMS is a faster way for us to reach out customers
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alexis m.
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Customer Alert System with Waitwhile"
What do you dislike about Waitwhile?
I don't like that Waitwhile doesn't connect with the in-house software we use, called Salja Pro.
Christy B.
4.5/5
"Efficient Patient Management, Minor Limitations"
What do you dislike about Waitwhile?
I dislike the limitation on the number of patients that can be seen per month with Waitwhile. On an extremely busy day, we were required to pay to inc
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Petros K.
4.0/5
"Efficient Queue Management with Room for Improvement"
What do you dislike about Waitwhile?
I find the process of opening and closing the queue in Waitwhile to be cumbersome. The function is not easily accessible, requiring me a long time to
Travis B.
Small-Business (50 or fewer emp.)
5.0/5
"Very Helpful for the daily flow"
What do you dislike about Waitwhile?
I have issues with getting my registration to open up on Tuesdays. Every other day, no issues. I'm Not tech savvy at all so maybe if things could be m
Is very easy to use. I love how quickly you can add client's information and fast contact with them Review collected by and hosted on G2.com.
I don't dislike anything. I think is very well designed. Review collected by and hosted on G2.com.
We love that it helps all staff that are in-practice each day stay on the same page with which client/patient is waiting, being served and has completed their services. I've also used it for detective work when needing to identify certain aspects of a visit by looking at previous dates. It's great! We really like that it keeps a count of how many clients came in for services that day, too. It's an Amazing tool for our office with so many features. We couldn't run efficiently without it! Review collected by and hosted on G2.com.
The one gripe I have is that people can "book" their appointment online and then just show up without communication with the office. It would be helpful if it said "request" your appointment. That gives us a chance to then reach out once we have the requested booking. A lot of people think it's booked once they finish with waitwhile online and then arrive out of the blue. So just a tiny little tweak. Review collected by and hosted on G2.com.
I like that Waitwhile is a practical and user-friendly tool for both customers and management. It provides good reports that are practical and detailed in key information such as wait and service times, which helps with agile communication. The initial setup is simple. Review collected by and hosted on G2.com.
send messages via WhatsApp, not just SMS. Many people in Latin America do not use SMS and checking email is not as practical for users. Having a functionality to send confirmation messages via WhatsApp would be ideal. Review collected by and hosted on G2.com.
I like Waitwhile because it helps keep the flow of everyone organized based on department, which is crucial for us during Shelter Check In. The organization is a standout feature for me, making processes smoother. What I particularly enjoy is the simplicity of Waitwhile, which assists in getting people out of the door faster. Additionally, I found the initial setup to be very easy, which was a relief after shifting from using Excel sheets. Review collected by and hosted on G2.com.
Nothing Review collected by and hosted on G2.com.
I appreciate how Waitwhile is set up in a way that is very self-explanatory, allowing for a smooth and intuitive user experience. This ease of use helps significantly in organizing tasks and managing interactions with truck drivers. The platform's ability to keep track of important information, such as which driver I need to attend to next, or details about truck arrivals, ensures that I stay on top of my responsibilities without confusion. Additionally, Waitwhile's setup contributes to maintaining order and efficiency, making every task feel manageable and streamlined. Review collected by and hosted on G2.com.
There is nothing I dislike Review collected by and hosted on G2.com.
I use Waitwhile for work, and it significantly helps by showing who needs assistance and who's in the building, making it invaluable for managing people. I really enjoy how it speeds up processes, allowing me to work faster with efficiency and providing much-needed information on individuals. The software's ease of use is a significant advantage, as it is self-explanatory and allows me to back trace individuals effortlessly. Overall, Waitwhile functions great, and I find no improvements necessary, clearly reflecting my satisfaction. I would highly recommend it, as I rated it a 10, emphasizing my trust and confidence in the software. Review collected by and hosted on G2.com.
nothing Review collected by and hosted on G2.com.
Wait while is my priority each and every morning, while i am at work i sign in to Wait while and it sends me there in just 2 seconds which is already amazing and fast working... the thing i love most about Wait while is that it keeps all your history whether its customers information and what they came in that day for, but it keeps track of how many times that they have visited us before Review collected by and hosted on G2.com.
there's nothing that I don't like about Wait while Review collected by and hosted on G2.com.
Waitwhile is easy to use, and it’s one of the few apps I can count on to be consistently dependable. Review collected by and hosted on G2.com.
I cannot find anything that I dislike about the app Review collected by and hosted on G2.com.
The app is easy to use and straightforward to navigate. It offers reliable appointment scheduling, making the overall experience smooth and efficient. Review collected by and hosted on G2.com.
Nothing . I like the entire program. It is very proficient Review collected by and hosted on G2.com.
The waitwhile software is very convenient to use, providing a clear overview of patient queue management and viewing. Adding temporary patient information to the queue is also very useful. No inconveniences have been found so far. Review collected by and hosted on G2.com.
I haven't found anything I'm dissatisfied with yet, but I will keep an eye on things and update my feedback. Review collected by and hosted on G2.com.