Generated from real user reviews
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Kylee C.
Mid-Market (51-1000 emp.)
5.0/5
"Great program"
What do you like about Waitwhile?
It's so helpful to be able to message clients to see where they're at or to get any extra information that I need. It is also very helpful that I can
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Operation of Software and user interface is very easy and simple."
What do you like about Waitwhile?
User friendly and dependable. We use the software to notify team members of homeowners that need to speak to different associates from various departm
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Operation of Software and user interface is very easy and simple."
What do you like about Waitwhile?
User friendly and dependable. We use the software to notify team members of homeowners that need to speak to different associates from various departm
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Intuitive UI, Effortless Appointment Management"
What do you like about Waitwhile?
I find Waitwhile incredibly easy to use with an intuitive user interface. As a tool for our day-to-day operations, I've encountered zero issues. I par
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alexis m.
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Customer Alert System with Waitwhile"
What do you like about Waitwhile?
I use Waitwhile to alert customers when their orders are ready for pick up, and the ease of use is the most important thing for me. In a fast-paced en
Ayanna L.
Small-Business (50 or fewer emp.)
5.0/5
"Visually Pleasing and Effortlessly Functional"
What do you like about Waitwhile?
I love that you can toggle to the monthly view to get a bigger overview of what to expect for appointments throughout the year. The interface is very
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Sucheta N.
4.5/5
"Enhances Task Monitoring with Intuitive UI"
What do you like about Waitwhile?
I use Waitwhile for my office hours, and it really helps me monitor my tasks at hand. I like the good UI as it clearly shows who is waiting, then move
Isidora P.
Enterprise (> 1000 emp.)
5.0/5
"Effortless Communication and Time Saver"
What do you like about Waitwhile?
I like how I don't have to schedule live meetings with couriers, which saves me a lot of time. Organizing online meetings through Waitwhile is really
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Ayanna L.
Small-Business (50 or fewer emp.)
5.0/5
"Visually Pleasing and Effortlessly Functional"
What do you like about Waitwhile?
I love that you can toggle to the monthly view to get a bigger overview of what to expect for appointments throughout the year. The interface is very
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Intuitive UI, Effortless Appointment Management"
What do you like about Waitwhile?
I find Waitwhile incredibly easy to use with an intuitive user interface. As a tool for our day-to-day operations, I've encountered zero issues. I par
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.0/5
"Boosts Business Efficiency Effortlessly"
What do you dislike about Waitwhile?
Entering all the information while the customer is in front of you can feel a bit clunky at times.
Gwendolyn R.
5.0/5
"Streamlined Customer Interactions, A Potentially Confusing Wait Time Display"
What do you dislike about Waitwhile?
Customers find it confusing when there are wait times displayed on the screen. They often misunderstand it as the time when their order will be ready,
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Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Arrival Management for School Events"
What do you dislike about Waitwhile?
Perhaps in the future. Waitwhile could offer more granular permissions for different user groups. For example, some of our student tour guides could t
Jenn R.
Small-Business (50 or fewer emp.)
5.0/5
"The ability to change fields to work with my store"
What do you dislike about Waitwhile?
Some of it I have to really search for. Also, I am trying to get a field to pop up after we finish a fit but so far we are unable to do that.
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Isidora P.
Enterprise (> 1000 emp.)
5.0/5
"Effortless Communication and Time Saver"
What do you dislike about Waitwhile?
Honestly, in the beginning, I did have one problem with Waitwhile. The chat feature in the meeting wasn't working well. It was supposed to send an aut
Carissa L.
Mid-Market (51-1000 emp.)
4.5/5
"Effortless Waitlist Management and Customer Flow"
What do you dislike about Waitwhile?
would like more characters in SMS text box please. SMS is a faster way for us to reach out customers
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alexis m.
Mid-Market (51-1000 emp.)
5.0/5
"Effortless Customer Alert System with Waitwhile"
What do you dislike about Waitwhile?
I don't like that Waitwhile doesn't connect with the in-house software we use, called Salja Pro.
Christy B.
4.5/5
"Efficient Patient Management, Minor Limitations"
What do you dislike about Waitwhile?
I dislike the limitation on the number of patients that can be seen per month with Waitwhile. On an extremely busy day, we were required to pay to inc
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Petros K.
4.0/5
"Efficient Queue Management with Room for Improvement"
What do you dislike about Waitwhile?
I find the process of opening and closing the queue in Waitwhile to be cumbersome. The function is not easily accessible, requiring me a long time to
Travis B.
Small-Business (50 or fewer emp.)
5.0/5
"Very Helpful for the daily flow"
What do you dislike about Waitwhile?
I have issues with getting my registration to open up on Tuesdays. Every other day, no issues. I'm Not tech savvy at all so maybe if things could be m
It is simple to use and has an easy to learn format. Review collected by and hosted on G2.com.
There is not much that I don't like about it. Review collected by and hosted on G2.com.
I appreciate Waitwhile for providing robust capabilities and endless customization options, which were crucial for our trade show event. The ability to customize workflows, message automations, form questions, schedules, and waitlist settings was particularly helpful. It allowed us to build an ideal setup that made our event possible and completely turnkey. The platform is feature-rich, offering flexibility for various applications, which significantly enhanced our ability to manage the registration and communication processes for event attendees effectively. Review collected by and hosted on G2.com.
While the initial setup of Waitwhile was straightforward for basic configurations, customizing the platform for specific needs presented challenges. When we aimed for a more tailored setup for our event, automating processes became complex, and overlapping schedules sometimes disrupted the waitlist functionality. Although these issues were resolvable, they added a layer of complexity. Additionally, while we utilized Waitwhile's native texting and email features, integration with our existing email system would have been preferable, allowing emails to come from an authorized address. Review collected by and hosted on G2.com.
Intuitive and easy to use, not hard to figure out Review collected by and hosted on G2.com.
I dislike nothing. No complaints whatsoever Review collected by and hosted on G2.com.
I use Waitwhile for my office hours, and it really helps me monitor my tasks at hand. I like the good UI as it clearly shows who is waiting, then moves them to serving, and finally to completed. It even shows how much time I have served a person, which is very helpful. The initial setup was good and easy. Review collected by and hosted on G2.com.
I think Waitwhile could improve by automating the process of moving from 'waiting' to 'serving' instead of doing it manually. Review collected by and hosted on G2.com.
The system is both easy to use and highly reliable Review collected by and hosted on G2.com.
At this time, I have nothing to dislike. Review collected by and hosted on G2.com.
It has been so helpful with a busy office to service customers in order or entry and priority. Review collected by and hosted on G2.com.
I don’t see any issues yet. I think it has been very helpful Review collected by and hosted on G2.com.
Very efficient and user friendly! Also enjoy the different colours you can use. Review collected by and hosted on G2.com.
Not much. I haven't experienced any glitches. Review collected by and hosted on G2.com.
Making an appointment allows you to arrive on time and be received. Review collected by and hosted on G2.com.
THE LONG LIST, not possible to put the list on 2 pages Review collected by and hosted on G2.com.
What I like most about Waitwhile is that I can control all booking reservations through the app instead of using my laptop. It gives us the opportunity to reserve the space for people who didn't sign in, and it also allows us to review reservation times and times available. Everything works well in Waitwhile for me, I don't see any areas of improvement. The initial setup was very easy. Review collected by and hosted on G2.com.
That the app crashes sometimes just like any other app Review collected by and hosted on G2.com.
I use Waitwhile for customer service, particularly for managing the waitline. It has made everything organized, especially during busy times. I like that you can send notifications and messages, which is quite helpful for communicating updates. The software is fast and easy to use, which I really appreciate. I also value the analytics reporting feature, which provides insights on visitor flow, wait times, and staff performance. Setting up Waitwhile was very easy for my team. Review collected by and hosted on G2.com.
nothing Review collected by and hosted on G2.com.