# Voice Carrier Connect vs iPlum Comparison
---
## AI Generated Summary
- **G2 reviewers report** that iPlum excels in user satisfaction, reflected in its significantly higher G2 Score compared to Voice Carrier Connect. Users appreciate the **user-friendly app interface** and the ability to keep personal and business communications separate, making it a preferred choice for small businesses.
- **According to verified reviews** , iPlum has a much larger volume of recent feedback, with 40 reviews in the last 90 days, indicating a more active user base. This contrasts with Voice Carrier Connect, which has not received any recent reviews, suggesting potential stagnation in user engagement.
- **Users say** that iPlum's implementation process is straightforward, with many highlighting the ease of accessing features. This is particularly beneficial for small businesses looking for quick setup, while Voice Carrier Connect, despite its flexibility, may not offer the same level of intuitive onboarding.
- **Reviewers mention** that iPlum's support quality stands out, with users rating it highly for responsiveness and helpfulness. In contrast, Voice Carrier Connect's support has received lower ratings, which could be a concern for businesses that prioritize reliable assistance.
- **Users appreciate** iPlum's robust features, such as instant messaging and the ability to manage calls effectively, which are crucial for maintaining professional communication. While Voice Carrier Connect offers flexibility and clear connections, it may not match the comprehensive feature set that iPlum provides.
- **According to recent user feedback** , iPlum's focus on small businesses is evident, with nearly all reviews coming from this segment. Voice Carrier Connect, while also catering to small businesses, has a smaller proportion of reviews, which may limit insights into its effectiveness for this market.



| | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 27 | 202 | 
| **Largest Market Segment** | Small-Business (81.5% of reviews) | Small-Business (96.9% of reviews) | 
| **Entry Level Price** | No pricing available | $8.99 | 

---
## Top Pros & Cons

### Voice Carrier Connect

**Not enough data**

### iPlum

Pros:
- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)

Cons:
- Texting Issues (28 reviews)
- Call Issues (25 reviews)

---
## Ratings Comparison
| Rating | Voice Carrier Connect | iPlum | 
|---|---|---|
  | **Meets Requirements** | 8.3 (26 reviews) | 9.2 (184 reviews) | 
  | **Ease of Use** | 8.4 (27 reviews) | 8.6 (186 reviews) | 
  | **Ease of Setup** | 7.7 (16 reviews) | 7.9 (177 reviews) | 
  | **Ease of Admin** | 8.3 (17 reviews) | 8.6 (46 reviews) | 
  | **Quality of Support** | 7.8 (25 reviews) | 8.4 (150 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.9 (16 reviews) | 8.2 (47 reviews) | 
  | **Product Direction (% positive)** | 6.0 (26 reviews) | 8.6 (185 reviews) | 

---
## Pricing

### Voice Carrier Connect

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### iPlum

#### Entry-Level Pricing

Plan: Standard

Price: $8.99

Description: For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.

Key Features:
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail

[Browse all 2 editions](https://www.g2.com/products/iplum/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Voice Carrier Connect** | N/A | N/A |
| **iPlum** | 9.0/10 | 126 |

#### Platform

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.3 (119 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.2 (123 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 8.5 (111 reviews) | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | 9.1 (113 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.3 (121 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.0 (115 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.0 (111 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 8.9 (114 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Voice Carrier Connect** | N/A | N/A |
| **iPlum** | 8.5/10 | 24 |

#### Technology

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Telecommunications** | Not enough data | 9.4 (24 reviews) | 
| **Low Bandwidth Support** | Not enough data | 8.9 (23 reviews) | 
| **EHR Integration** | Not enough data | 7.7 (21 reviews) | 

#### Administration

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Practice Branding** | Not enough data | 7.9 (21 reviews) | 
| **Practice Specific** | Not enough data | 8.0 (22 reviews) | 
| **Charting And Documentation** | Not enough data | 7.6 (21 reviews) | 

#### Compliance

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.3 (23 reviews) | 
| **State Regulation Compliance** | Not enough data | 9.4 (22 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Voice Carrier Connect** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Call Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Mobile Accessibility** | Not enough data | Not enough data | 
| **Accessibility** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Support and Reliability** | Not enough data | Not enough data | 
| **Automated attendant** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Voice Carrier Connect** | 6.0/10 | 20 |
| **iPlum** | 6.9/10 | 110 |

#### Platform Basics - VoIP Providers

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 7.4 (65 reviews) | 
| **Call Management** | Not enough data | 8.0 (69 reviews) | 
| **Network monitoring** | Not enough data | 7.5 (63 reviews) | 
| **Integrations** | Not enough data | 6.8 (65 reviews) | 
| **Virtual PBX** | Not enough data | 6.5 (62 reviews) | 
| **SIP trunking services** | Not enough data | 6.5 (62 reviews) | 

#### Basic Communication

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Phone Calls** | 8.8 (20 reviews) ✓ Verified | 8.9 (95 reviews) | 
| **Video Calls** | 3.8 (7 reviews) | Feature Not Available | 
| **Instant Messaging** | 4.0 (7 reviews) | 8.9 (93 reviews) | 
| **Screen Sharing** | 3.3 (7 reviews) | 5.9 (77 reviews) | 
| **Conference Calls** | 7.2 (12 reviews) ✓ Verified | 6.3 (72 reviews) | 
| **Desk-to-Desk Calls** | 8.1 (15 reviews) ✓ Verified | 6.6 (74 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (50 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (51 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (49 reviews) | 

#### Access

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Software Pairing** | 5.2 (7 reviews) | 6.2 (69 reviews) | 
| **Individual Download** | Feature Not Available | 7.1 (78 reviews) | 

#### Advanced Features

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Hold Music** | 5.8 (15 reviews) | 5.7 (70 reviews) | 
| **Automated Attendants** | 7.7 (14 reviews) | 6.4 (78 reviews) | 
| **VOiP Number** | 6.3 (10 reviews) | 8.4 (87 reviews) | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Voice Carrier Connect** | N/A | N/A |
| **iPlum** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Voice Carrier Connect** | N/A | N/A |
| **iPlum** | 7.8/10 | 27 |

#### Agentic AI - Outbound Call Tracking

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (9 reviews) | 

#### Calling

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Record Calls** | Not enough data | 7.5 (26 reviews) | 
| **Generate Location** | Not enough data | Feature Not Available | 
| **Call Types** | Not enough data | 8.6 (27 reviews) | 
| **Click-to-Call** | Not enough data | Feature Not Available | 
| **Auto Dialer** | Not enough data | 8.3 (11 reviews) | 

#### Contacts

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Personalization** | Not enough data | 8.2 (26 reviews) | 
| **Information Locater** | Not enough data | Feature Not Available | 
| **Record Prospect Data** | Not enough data | 7.5 (25 reviews) | 

#### Insights

| Feature | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Notes** | Not enough data | Feature Not Available | 
| **Daily Summary** | Not enough data | Feature Not Available | 
| **Automated Voicemails** | Not enough data | Feature Not Available | 
| **Automated Emails** | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 7.2 (10 reviews) | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Voice Carrier Connect (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to iPlum (4):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Voice Carrier Connect | iPlum | 
|---|---|---|
| **Small-Business** | 81.5% | 96.9% | 
| **Mid-Market** | 18.5% | 1.6% | 
| **Enterprise** | 0% | 1.6% | 

### By Industry

#### Voice Carrier Connect

- **Entertainment:** 11.1%
- **Wholesale:** 7.4%
- **Medical Practice:** 7.4%
- **Commercial Real Estate:** 7.4%
- **Education Management:** 7.4%
- **Accounting:** 3.7%
- **Airlines/Aviation:** 3.7%
- **Automotive:** 3.7%
- **Computer Software:** 3.7%
- **Consumer Services:** 3.7%
- **Other:** 40.7%

#### iPlum

- **Mental Health Care:** 53.9%
- **Health, Wellness and Fitness:** 11.5%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 3.7%
- **Accounting:** 2.1%
- **Consumer Services:** 2.1%
- **Marketing and Advertising:** 2.1%
- **Consulting:** 1.6%
- **Real Estate:** 1.6%
- **Medical Practice:** 1.6%
- **Other:** 9.4%

---
## Alternatives

### Alternatives to Voice Carrier Connect

- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3384 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (353 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1398 reviews)
- [Ringover](https://www.g2.com/products/ringover/reviews) — 4.6/5 stars (494 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4191 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1605 reviews)

### Alternatives to iPlum

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3384 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (341 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4191 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1398 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1605 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3578 reviews)
- [Grasshopper](https://www.g2.com/products/grasshopper/reviews) — 3.9/5 stars (161 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (335 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews)

---
## Top Discussions

### Voice Carrier Connect

No discussions available for this product.

### iPlum

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/voice-carrier-connect-vs-iplum)