# VitaliBot Reviews
**Vendor:** Vitaliza Agency  
**Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
## About VitaliBot
VitaliBot is a Spanish AI chatbot platform built on 100% proprietary technology (a multi-model orchestrator with access to 11 AI models — OpenAI, Anthropic, Google, xAI, Mistral, DeepSeek and more — switching models without losing context). Beyond conversation, it executes real operations: integrated appointment booking with real-time availability and reminders, live order-status lookups (WooCommerce, Shopify, PrestaShop), structured incident capture, a private staff mode, signed HMAC-SHA256 webhooks (Slack, Zapier, n8n, Make, CRM) and semantic RAG over your documents. All data is stored in the European Union (TLS 1.3 + AES-256, DPA on every plan, GDPR-native), and it installs with a single line of code on any CMS in under 3 minutes. Free plan and 14-day trial, no card.






- [View VitaliBot pricing details and edition comparison](https://www.g2.com/products/vitalibot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+12%3A29%3A42+-0500&secure%5Bsession_id%5D=7f108f9b-14b1-4165-8166-03e0f96a80fc&secure%5Btoken%5D=619d7e3b1c807fc22e10f7971032ae665839b773f9d20edc774f19d4fbe6eb98&format=llm_user)

## VitaliBot Features
**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving