--- title: ViiBE Reviews meta_title: 'ViiBE Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how ViiBE works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 25 scale: '5' date_modified: '2026-06-30' parent_category: name: Quote Management url: https://www.g2.com/categories/quote-management --- # ViiBE Reviews **Vendor:** Viirtue **Category:** [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash) **Average Rating:** 4.8/5.0 **Total Reviews:** 25 ## About ViiBE ViiBE is Viirtue's quote to cash solution for our white label resellers. Our streamlined, full customer lifecycle software automates your quote to cash process ultimately scaling your business by eliminating hours of administrative work while providing best-in-class user experiences for your clients. This innovative software helps MSPs, VARs, and Telcos quickly go-to-market with a Unified Communications business and compete with the big players. About Viirtue: Viirtue is a channel driven UCaaS provider serving proprietary, industry disrupting tools to nearly 300 channel partners and resellers and tens of thousands of end users. ## ViiBE Reviews ### 1. Top-Notch Support, Endless Integrations, and Game-Changing AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas G. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** They provide top notch support provided by Jay-Ann Pinsay and Netsapien software at the right price. They offer a ton of integrations with the Netsapien PBX software, and all of the AI features are a great add-on to resell to clients. **What do you dislike about ViiBE?** I have been a customer for a few months now and so far, there have been no problems. I can't find one problem with their service! **What problems is ViiBE solving and how is that benefiting you?** They provide a full access Netsapiens PBX that I can white label to resell to my clients as my own brand. ### 2. Clean UI, Excellent UX, Reliable Performance and Strong Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** UI is clean. UX is good. I don't have anything to say about integrations. Performance is strong, no drops or anything. I'm not involved in the pricing. Support is strong. I wasn't involved in the onboarding. Please don't bolt AI onto Viibe just because AI exists. The AI y'all added to Viirtue support actually slows down getting to support or LNP. Pointless AI is not the use case for AI! **What do you dislike about ViiBE?** Ah, Viibe is good. Viirtue is my problem child. **What problems is ViiBE solving and how is that benefiting you?** Billing by hand would be ludicrous. Having a billing portal for both us and the client makes payments and tracking much easier. ### 3. Intuitive, Interactive, Easy-to-Use — Perfect for Whitelist Resellers with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** Their platform is intuitive, interactive, and easy to use. Makes being a whitelist resellelr easy. And the support is good. **What do you dislike about ViiBE?** The ramp up period and thereafter ☹️😅😂 **What problems is ViiBE solving and how is that benefiting you?** Being a reseller. Bringing solutions. ### 4. Easy to Use, Helpful Support When Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Roger B. | Telecommunications technician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about ViiBE?** The platform doesn't require an MIT degree to use and help is available if needed. **What do you dislike about ViiBE?** I can't really say there's any specific thing I dislike about Viibe. There could be improvements with some things to make some things easier, but overall it's a stable portal. **What problems is ViiBE solving and how is that benefiting you?** Viibe is helping solve customer billing. ### 5. User-Friendly Platform with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon M. | Carrier Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about ViiBE?** I find ViiBE to be very user friendly. The tech support and port department are top notch. Setting it up was easy. **What do you dislike about ViiBE?** N/A **What problems is ViiBE solving and how is that benefiting you?** ViiBE helps verify system functionality, resolving call audio dropping issues and is user-friendly with excellent tech support. ### 6. Viibe Delivers: Fantastic Support, Smooth Performance, and an Easy UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** Fantastic support. Performance is good, and after using it for years I think the UI is easy. **What do you dislike about ViiBE?** I suppose its always nice when things are cheaper, but Viibe is great. **What problems is ViiBE solving and how is that benefiting you?** Porting numbers is easy, purchasing numbers is easy. ### 7. Simple to Use, But Quote Overwrite Issue **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** It's pretty simple to use overall. I like the ability where we can set caller ID name and order new numbers easily. **What do you dislike about ViiBE?** {"One issue is that when you update the default terms and conditions, it rewrites previously executed quotes. That should not ever happen."} **What problems is ViiBE solving and how is that benefiting you?** I use ViiBE to communicate pricing to my customers and potential customers. ### 8. Quick, Reliable Support—Issues Resolved Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about ViiBE?** Katherine responds and resolves issues quickly. **What do you dislike about ViiBE?** There's nothing I dislike about ViiBE. They are always quick to respond and resolve issues in a timely fashion. **What problems is ViiBE solving and how is that benefiting you?** We are a reseller and customers have various issue. No matter the issue, they are resolved quickly which makes our customers happy. ### 9. It is very good and it help me to solve most of the problem **Rating:** 5.0/5.0 stars **Reviewed by:** Ketan K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ViiBE?** I like most of the this of ViiBE but most beutiful thing is that, you can request and problem solving **What do you dislike about ViiBE?** Their no such dislike about Viibe. Only it take few time to complete the task **What problems is ViiBE solving and how is that benefiting you?** Ucaas all the problem solved by ViiBE, I like to recommend to every one ### 10. Enhance performance , and good productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Milan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about ViiBE?** Reports Dashboard Leads management Task creation **What do you dislike about ViiBE?** Screen recording sometimes does not work. Voice recording shows error many times . Chat system is also complicated once you re-login your chats get deleted automatically . **What problems is ViiBE solving and how is that benefiting you?** Real time data base ### 11. Best Solutions to our problems **Rating:** 4.0/5.0 stars **Reviewed by:** Arpit M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about ViiBE?** Ticketing solution and virtual call center, Helping in sales as well as also providing expertise in call routing with knowledge management. Simple management. **What do you dislike about ViiBE?** Require training in the initial process. **What problems is ViiBE solving and how is that benefiting you?** Help in proper management of sales, Visual support ### 12. ViiBE is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Charles A. | Technical, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2022 **What do you like best about ViiBE?** Viibe is a game changer. Straight from quoting to invoicing without worrying about completed telecom taxation. Viibe makes all easy while making sure your tax calculations are correct. Viibe reporting tool is another great feature - stay complaint using the available report feature. Last, I cannot forget to mention the seamless integration with QuickBooks online. With the Viirtue technical team behind Viibe and working to add more features, I definitely recommend VIIBE if you are looking for a billing system. **What do you dislike about ViiBE?** Reseller's customers still do not have access to ViiBE to see their invoices. Single sign on between the voip portal and ViiBE is currently not existing **What problems is ViiBE solving and how is that benefiting you?** Telecom Taxation. quoting and reporting ### 13. People manage application **Rating:** 5.0/5.0 stars **Reviewed by:** Manupati S. | Design Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2023 **What do you like best about ViiBE?** People manage, about their leave count and **What do you dislike about ViiBE?** Their is no such thing disliked about viibe **What problems is ViiBE solving and how is that benefiting you?** Leave application and people manage ### 14. Good experience but basics can be upgraded **Rating:** 3.5/5.0 stars **Reviewed by:** Udit C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about ViiBE?** Solutions Supporting and ticketing Resources **What do you dislike about ViiBE?** Can be better in current user friendly upgrades **What problems is ViiBE solving and how is that benefiting you?** Vibe for sales related functions and calling. ### 15. Viibe has worked quite well for us -nice and simple to use **Rating:** 4.0/5.0 stars **Reviewed by:** Ethan F. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about ViiBE?** Most helpful thing about Viibe is the ability to create invoices on a recurring basis quickly. The system works quite well to be able to add and remove billable items quickly and the system automatically prorates additions. **What do you dislike about ViiBE?** Only downside I can think of is the ability to remove my own invoices is not an option yet. This ability will be added I have been told so I believe this will come in time. **What problems is ViiBE solving and how is that benefiting you?** The main benefit for me is the ability to create monthly recurring invoices for my clients while also rating usage for taxation purposes for telecom services. ### 16. It help me a lot in training and development of skills and interpersonal skill **Rating:** 5.0/5.0 stars **Reviewed by:** Divya B. | business development executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about ViiBE?** We see salary slip . We see pending leaves it is very helpful and I see employment details our all important details here **What do you dislike about ViiBE?** Holidays are not showing but it is very good portal to use **Recommendations to others considering ViiBE:** Yes guys go for this portal it helps a lot to management and employees who are working in the organisation very smooth business is running after using this portal **What problems is ViiBE solving and how is that benefiting you?** I find so much benefit from vibe portal how much I earn my employe I'd and all details are saved here I apply for leaves and I do not find any difficulty in portal it is very good and helpful portal ### 17. vibe makes it simpler **Rating:** 5.0/5.0 stars **Reviewed by:** Santosh R. | Regional manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2022 **What do you like best about ViiBE?** one of the best saas provisiom allows to store info to its best ui **What do you dislike about ViiBE?** user integration is not private, it can be disoriented as per the admin **Recommendations to others considering ViiBE:** byjus vedantu **What problems is ViiBE solving and how is that benefiting you?** data calibration of employees, navigation documentation ### 18. Vibe using module **Rating:** 4.5/5.0 stars **Reviewed by:** Santosh R. | Sr manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about ViiBE?** Status update, helpful rendering systems **What do you dislike about ViiBE?** Unauthorised admin user changes reduced privacy **Recommendations to others considering ViiBE:** Yes helpfull in a wide range **What problems is ViiBE solving and how is that benefiting you?** Most of the topics covering daily pattern assessment of the user contributions ### 19. Vibe **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham M. | B, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about ViiBE?** Description bases Attendance method Evaluation **What do you dislike about ViiBE?** Nothing to dislike Plz make ease to use **What problems is ViiBE solving and how is that benefiting you?** Helping in evaluation Examinee yourself ### 20. Viibe - Thinking of everything **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2021 **What do you like best about ViiBE?** I have been in the hosted pbx space for well over 10 years and used various other billing platforms. They are all bulky, complicated and difficult to use. The team at Viirtue have listened carefully to their partners and thought of everything! The platform is easy to use and very intuitive. The quote-to-cash flows very nicely keeping us from any swivel chair work that we had to do with the "other guys". It's all in all a very nice platform. **What do you dislike about ViiBE?** While they are still rounding out some minor features, the only thing I'm truly waiting for is the online payment portion, however, I understand it's coming within a couple of weeks. **What problems is ViiBE solving and how is that benefiting you?** The consolidation of the entire engine from LNP requests to quote-to-cash makes us extremely efficient. No swivel chair activities. ### 21. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Michael N. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2021 **What do you like best about ViiBE?** Extremely easy to use and very intuitive. Simplifies quoting, porting & account access. We have worked with many VoIP providers and this software is by far the best in breed. **What do you dislike about ViiBE?** Very simple, no real dislikes. I am pleased with the whole product. **What problems is ViiBE solving and how is that benefiting you?** Streamlining all of our quotes, LNP request and reviewing accounts. ### 22. Makes Selling and billing for managed services easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about ViiBE?** Intuitive and easy to use. Everything flows how it should and for being a relatively new software its insanely stable. Helped us overcome some huge inconveniences with other platforms and the dynamic usage rating is pretty cool! **What do you dislike about ViiBE?** So far so good. I have not found much to not like and you can tell the direction they are going. Any user experience stuff we just send to their support and its generally patched within a few days. **Recommendations to others considering ViiBE:** Learning center was helpful to get up and running quickly. Support is great at answering any questions **What problems is ViiBE solving and how is that benefiting you?** Really solved our challenges with taxation. Its automated and transparent from start to finish. The marketing feature is very good as well as the porting automation. ### 23. The Best Telecommunications Software I've Used Thus Far **Rating:** 5.0/5.0 stars **Reviewed by:** Robert C. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about ViiBE?** The ease of use and how quickly we can generate a quote for a customer is amazing. Takes a fraction of the time with this software. **What do you dislike about ViiBE?** This product is relatively new therefore some desired features aren't currently available. With that said they are constantly updating the software and I know the features I am looking for are on the roadmap and will be available soon. **What problems is ViiBE solving and how is that benefiting you?** It's made our business more efficient tenfold! ### 24. Makes life super easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about ViiBE?** For me specifically, I especially like the number porting feature. It automates creating the paperwork. Getting it submitted is very streamlined. The quoting feature in billing is also very intuitive. **What do you dislike about ViiBE?** There is nothing to dislike. So far so good! **Recommendations to others considering ViiBE:** I would definitely use the PRO version because it has streamlined the entire process for me. **What problems is ViiBE solving and how is that benefiting you?** The Viirtue team has put a ton of thought into our day to day as a VoIP vendor and streamlined/automated a lot of our processes which saves us a LOT of time. ### 25. Easy to use and very intuitive! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about ViiBE?** All around solid system. I really like the ease of use and how fast it is. Training my team to use it was also a breeze. Really love how fast we can generate a quote for a customer. Very well done! **What do you dislike about ViiBE?** As with any system there are a few minor bugs that need fixing. But nothing major and I'm sure they are on it. **What problems is ViiBE solving and how is that benefiting you?** We gained some serious efficiencies by using this all in one platform. - [View ViiBE pricing details and edition comparison](https://www.g2.com/products/viibe/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+12%3A54%3A42+-0500&secure%5Bsession_id%5D=2e704de1-f1dd-4d0c-99f0-16dd8bbf94f5&secure%5Btoken%5D=043b2f9e0ec09b1f6c2f69fe6ecb78f2ecfe7a7a981e5ffe3b627d955a1aaca5&format=llm_user) ## ViiBE Features **Customer Requirements** - Quoting - Configuration - Pricing **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Contracts** - Creation - Negotiation - Execution **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Revenue** - Invoicing - Matching - Recognition **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top ViiBE Alternatives - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,827 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,489 reviews)