Generated from real user reviews
See Related User Reviews
Zuzana K.
Mid-Market (51-1000 emp.)
5.0/5
"Excellent, Fast Support from Videowise"
What do you like about Videowise?
Videowise provides excellent support with fast, effective solutions. A special thanks to our AM, Anastasia, who is always available, helpful, and full
Thong D.
Small-Business (50 or fewer emp.)
5.0/5
"Great Customer Service"
What do you like about Videowise?
I really like the customization you can do with all the features. The customer service has also been outstanding. Johanna, in particular, has been inc
See Related User Reviews
Zuzana K.
Mid-Market (51-1000 emp.)
5.0/5
"Excellent, Fast Support from Videowise"
What do you like about Videowise?
Videowise provides excellent support with fast, effective solutions. A special thanks to our AM, Anastasia, who is always available, helpful, and full
Mengyao Z.
5.0/5
"Effortless Integration, Exceptional Support"
What do you like about Videowise?
I truly appreciate how Videowise allows me to input videos onto my website without affecting the loading speed, which demonstrates its efficient perfo
See Related User Reviews
Mengyao Z.
5.0/5
"Effortless Integration, Exceptional Support"
What do you like about Videowise?
I truly appreciate how Videowise allows me to input videos onto my website without affecting the loading speed, which demonstrates its efficient perfo
Erin A.
Small-Business (50 or fewer emp.)
5.0/5
"So easy to use!"
What do you like about Videowise?
SUCH A DIFFERENCE! We had Videowise a couple years ago and cancelled because it was clunky and not user friendly. That is definitely no longer the cas
See Related User Reviews
Isla P.
Small-Business (50 or fewer emp.)
5.0/5
"Outstanding Support and Results, Wish I Had More Time to Explore Features"
What do you like about Videowise?
Our account manager Andrej is fantastic—he's always available to assist us, offering new suggestions and optimisations. We've also noticed a clear imp
Erin A.
Small-Business (50 or fewer emp.)
5.0/5
"So easy to use!"
What do you like about Videowise?
SUCH A DIFFERENCE! We had Videowise a couple years ago and cancelled because it was clunky and not user friendly. That is definitely no longer the cas
See Related User Reviews
Erin G.
Small-Business (50 or fewer emp.)
5.0/5
"Easy to use with Excellent Support"
What do you like about Videowise?
Videowise has been incredibly easy to use, and the onboarding experience along with the ongoing strategy and support from Carlos has been top notch. V
Destinni H.
Small-Business (50 or fewer emp.)
4.5/5
"Great way to step up your content game!"
What do you like about Videowise?
Videowise has made it incredibly easy for us to integrate videos into our site, especially through user-generated content and testimonials. They've al
See Related User Reviews
Thong D.
Small-Business (50 or fewer emp.)
5.0/5
"Great Customer Service"
What do you dislike about Videowise?
I guess the downside of Video wise is that there is a small learning curve to use all of the features well, but that's how it is with things that come
Verified User
Mid-Market (51-1000 emp.)
5.0/5
"Easy to use platform & the best support team!"
What do you dislike about Videowise?
The library can be a little overwhelming and disorganized if you have a lot of content, but pain points are addressed quickly and improved upon as nee
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
5.0/5
"Guaranteed Conversion Rate Uplift"
What do you dislike about Videowise?
The pricing can sometimes be prohibitive for clients.
See Related User Reviews
Aisling O.
Small-Business (50 or fewer emp.)
5.0/5
"Great App and Great Support Team"
What do you dislike about Videowise?
While the Videowise app has been an excellent addition to our website, we’d love to see a few more advanced customisation options to better align with
See Related User Reviews
Jeremy Michael C.
Small-Business (50 or fewer emp.)
5.0/5
"Great service, great customer support"
What do you dislike about Videowise?
Video library organization could be a little better. Additionally, lots of features I don't use.
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
3.5/5
"Minimal Videowise Usage"
What do you dislike about Videowise?
It can be a bit clunky to use, hard to preview / visualize what something will look like until it's live onsite.
Loved working with Kate? She was very knowledgeable and helpful in getting us up and running and continued support Review collected by and hosted on G2.com.
Some development things can be better but when brought to team as suggestions they were helpful in resolving issue Review collected by and hosted on G2.com.
The platform is intuitive, beautifully designed, and makes integrating shoppable videos feel seamless and smart. What truly elevated the experience, though, was the incredible support from Tijana Gmitrovic. From the very beginning, they were knowledgeable, responsive, and genuinely invested in helping us succeed. Their guidance made every step smooth and strategic. Review collected by and hosted on G2.com.
Everything has shown as good for now :)) Review collected by and hosted on G2.com.
Videowise helps tremendously with customer journeys and FAQ's. Making it seamless to navigate through a website. Review collected by and hosted on G2.com.
Nothing to dislike about Videowise as of yet. Review collected by and hosted on G2.com.
Videowise has really helped us to add videos to our site without slowing down our site speed. Our CSM, Katarina is fantastic! She always responds very quickly and is great at sharing any updates and helping with any implementations/integrations. Review collected by and hosted on G2.com.
I don't have any dislikes. The app is very easy to use. Review collected by and hosted on G2.com.
Videowise is amazing. It is easy to use, and the support is great. Katarina is incredibly helpful; she walked me through new features and took the time to ensure I fully understood how to use them effectively. Her patience and knowledge made a real difference, and she was always quick to respond to any questions I had. Highly recommended! Review collected by and hosted on G2.com.
Nothing to dislike about Videowise. I like everything about it! Review collected by and hosted on G2.com.
Videowise is the best solution for implementing video content on your website without slowing down your pages. I'd recommend it to any Shopify stores. Leo has been fantastic and is always coming with new ideas to help optimize our widgets. Review collected by and hosted on G2.com.
There aren't many downsides. Looking forward to more widgets in the future. Review collected by and hosted on G2.com.
Videowise is really an excellent app that helps us improve the speed and performance of our site by using their services. Our manager Katarina is always quick to assist, offers perfect solutions, and is always easy to communicate with. Review collected by and hosted on G2.com.
I actually don’t have any dislikes about Videowise. My experience with the platform has been positive, and I appreciate its features and ease of use. It meets my needs well! Review collected by and hosted on G2.com.
It makes it so turnkey to integrate video at key touchpoints across the website to facilitate seamless guided consumer journeys and to create more immersive e-commerce experiences. Review collected by and hosted on G2.com.
nothing that comes to mind; I've implemented across various brands I've worked on Review collected by and hosted on G2.com.
The support, the solutions and customisation capabilities. Review collected by and hosted on G2.com.
The pricing can sometimes be prohibitive for clients. Review collected by and hosted on G2.com.
Couldn't recommend our manager Katarina enough! She is always quick to assist, makes communication easy and always offers a solution. Videowise is an excellent app and we have seen an increase in our web performance since using Videowise. Review collected by and hosted on G2.com.
I have no downsides or dislikes about videowise Review collected by and hosted on G2.com.