--- title: Videowise Reviews meta_title: 'Videowise Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Videowise works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 74 scale: '5' date_modified: '2026-11-04' parent_category: name: Video url: https://www.g2.com/categories/video ---

Videowise Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the outstanding customer support from the Videowise team, making implementation and questions easy to manage. (27 mentions)
Users praise the helpfulness of the support team, enjoying their responsiveness and collaboration throughout the setup process. (27 mentions)
Users find Videowise's ease of use exceptional, facilitating quick navigation and efficient video integration on websites. (20 mentions)
Users commend the responsive customer support of Videowise, enhancing collaboration and improving overall experience significantly. (14 mentions)
Users love the seamless integration of Videowise with eCommerce platforms, enhancing content and boosting engagement effortlessly. (11 mentions)
Users find the complexity of features in Videowise challenging, especially with an overwhelming library for content management. (2 mentions)
Users find the pricing prohibitive, making it difficult for some clients to use Videowise effectively. (1 mentions)
Users desire more advanced customization options in Videowise to better match their branding needs. (1 mentions)
Users feel that the limited features of Videowise do not fully meet their needs for video organization. (1 mentions)
Users find Videowise to be not user-friendly, feeling it can be clunky and difficult to visualize changes before going live. (1 mentions)

5 Pros or Advantages of Videowise

5 Cons or Disadvantages of Videowise

Videowise Reviews (74)

Reviews

Videowise Reviews (74)

4.8
74 reviews
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Megan M.
MM
Megan M.
Digital Lead
Small-Business (50 or fewer emp.)
"Good platform, Great customer service!"
3.5/5
What do you like best about Videowise?

While the initial learning curve took some getting used to, the dedicated team were great at getting us all set up on Videowise, always promptly replying to us and happy to videocall anytime. The platform is easy to use once you know how. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

Having been a customer for almost 2 years, it has been a bit glitchy in the past, however this has vastly improved in recent months. Review collected by and hosted on G2.com.

Mia H.
MH
Mia H.
Mid-Market (51-1000 emp.)
"Videowise is very enjoyable"
4.5/5
What do you like best about Videowise?

It's very user friendly and everyone on the team is responsive and helpful. Carlos has been so helpful getting Videowise set up on our website! Review collected by and hosted on G2.com.

What do you dislike about Videowise?

I wish that I didn't have to manually add videos to each product. I know there is a feature to bulk add but the videos showcase different products which made it very time consuming. Review collected by and hosted on G2.com.

Aisling O.
AO
Aisling O.
Social Team Lead
Small-Business (50 or fewer emp.)
"Great App and Great Support Team"
5/5
What do you like best about Videowise?

We’ve been thrilled with the Videowise app integration on our website. The platform is user-friendly and has elevated our content experience. A huge thank you to Katarina Marinkovic, our account representative, for her outstanding support. Katarina has been incredibly responsive and knowledgeable, making the entire process seamless. Highly recommend both the app and their fantastic customer service! Review collected by and hosted on G2.com.

What do you dislike about Videowise?

While the Videowise app has been an excellent addition to our website, we’d love to see a few more advanced customisation options to better align with our branding. That said, the platform is already incredibly effective, and we’re confident they’ll continue to enhance its features over time! Review collected by and hosted on G2.com.

Yasmine S.
YS
Yasmine S.
Social Media & PR Manager
Small-Business (50 or fewer emp.)
"Life changing service"
5/5
What do you like best about Videowise?

For Source Beauty, Videowise has been such a great implementation for both our business and user experience. It offers a very easy interface, where we can customize video content to fit our brand’s style, maintaining a consistent look and feel with the rest of our store.

The Customer Success team also makes very insightful and strategic recommendations on how we can leverage our social media content and has a very smooth onboarding process as well as a helpful team. Their support is always super fast & responsive. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

There are way too many widgets and it can get a bit overwhelming with which to choose from or where to place them. Review collected by and hosted on G2.com.

Brira J.
BJ
Brira J.
Web Developer and Designer
Small-Business (50 or fewer emp.)
"One of the best video widgets support ever."
5/5
What do you like best about Videowise?

At Caseco Inc., we sought engaging widget options for our video displays. While Shopify and other platforms offered limited choices, our collaboration with VideoWise proved to be a game-changer. Their video widgets are not only visually appealing and smooth-running but also easy to manage and customize. We appreciate how these widgets seamlessly integrate into our theme without compromising performance. The VideoWise support team has been exceptional, making our experience highly positive. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

Umm, nothing to be honest, the team is nice, and support is amazing. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Videowise Engages and Sells"
5/5
What do you like best about Videowise?

Videowise is fairly easy to use. We love their fantastic hands-on LIVE support which are always available. Our rep Katarina did a lot of the heavy lifting for us to set up the various widgets, she is always checking in on our progress and suggesting improvements. Most importantly, the videos engage our visitors and turn them into customers. Our ROI on the service is well over 100X. We highly recommend Videowise. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

I can't think of anything negative, it's a great app. Review collected by and hosted on G2.com.

John R.
JR
John R.
Chief Executive Officer
Mid-Market (51-1000 emp.)
"Amazing product AND amazing team!"
5/5
What do you like best about Videowise?

Their technology works amazingly on our site but we are equally impressed with working with their team. Luiz and the Vidieowise team function as if they are a part of our team and it's great. Very responsive and always willing to roll up the sleeves and jump into it! Review collected by and hosted on G2.com.

What do you dislike about Videowise?

nothing, they have been great. Honestly, have nothing negative to say. Review collected by and hosted on G2.com.

Jeremy Michael C.
JC
Jeremy Michael C.
President
Small-Business (50 or fewer emp.)
"Great service, great customer support"
5/5
What do you like best about Videowise?

Videowise allows me to incorporate customer testimonials, video reviews and social proof directly into my website, which significantly boosts conversions. It's greatly increased conversion rate. Incredible customer support, too! Our rep Tijana is awesome! Review collected by and hosted on G2.com.

What do you dislike about Videowise?

Video library organization could be a little better. Additionally, lots of features I don't use. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"Drive conversion with UGC"
5/5
What do you like best about Videowise?

We have been exploring ways to better incorporate UGC and video content into our ecommerce website to help drive conversion and Videowise has been a great platform to use to do just that. We've only been live for a few weeks and have seen significant results already. Integration and onboarding was also super easy and we have loved working with our customer success manager, Luiz, who has been so helpful and brought so many great ideas to the table. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Videowise?

Can't think of anything. it's great and so easy to use. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Excellent experience with Videowise"
4.5/5
What do you like best about Videowise?

Whilst there are other tools out there similar to Videowise in terms of showcasing UGC on site, I'd be very surprised if they offered the level of client attention and care that we have received with Videowise. Whether our account manager was Eugen or more recently Katarina, both have been brilliant with their enthusiasm for their products and willingness to assist us in any way we see best fit to use them. Very easy to implement new widgets on site, either by Shopify app plug in or custom HTML with the ability to add styling choices on either option. Never an issue with Videowise so long as Katarina is just an email away! Review collected by and hosted on G2.com.

What do you dislike about Videowise?

I do not dislike anything about Videowise. Review collected by and hosted on G2.com.