Fantastic! Great app! The app is very easy to use, has many features, is very practical for uploading videos, bringing videos from social networks, truly an incredible experience. But I really need to highlight the service: (highlight for consultant Carlos) Unmatched support! It offers a service that welcomes, making the client feel very well supported for any situation needed. It was necessary to translate some things in the app due to our store being in Brazil and they offered full support, modified exactly as we needed. Carlos accompanied us in the lives, gave suggestions, got hands-on and implemented and configured the app, without us having to worry. In short, speechless. Excellent! Review collected by and hosted on G2.com.

They could improve a few small things in the standardization of customization setups between one widget and another, so that the configuration uses the standard. But nothing that hinders. The app is generally very quick to configure. They can also improve a bit more for uploading videos and marking which products we want to show, but this point, compared to competitors, is already much faster. Review collected by and hosted on G2.com.

Working with Katarina at VideoWise has been an absolute game changer for my store. She is not only incredibly knowledgeable, but also patient, proactive, and genuinely invested in helping me succeed. From the very first conversation, she made everything feel easy and achievable, walking me through each step and offering expert advice that has had a massive impact on my results.

Thanks to her hard work and guidance, my store is performing better than ever. She and the videowise team go above and beyond every single time, and I truly couldn’t recommend videowise more. Thank you! Review collected by and hosted on G2.com.

Literally nothing-they are amazing! Couldn’t recommend more. Review collected by and hosted on G2.com.

Videowise's rapid development pace and commitment to continuous improvement really stands out. Videowise consistently rolls out valuable new features and actively incorporates client feedback into their optimization process. They are responsiveness to issues, and having Katarina as our account manager has been fantastic - she's highly collaborative and always quick to address our needs. The overall partnership experience has been very positive. Review collected by and hosted on G2.com.

As a growing platform that's evolving quickly, there can occasionally be minor adjustments needed as new features are refined. However, their proactive approach to addressing feedback and resolving any issues quickly minimizes any potential concerns. Overall, we've found very little to dislike about working with Videowise. Review collected by and hosted on G2.com.

Our account manager Andrej is fantastic—he's always available to assist us, offering new suggestions and optimisations. We've also noticed a clear improvement in our conversion rates since working with him. Review collected by and hosted on G2.com.

That I don't have the time to try out all of the features... Review collected by and hosted on G2.com.

In just the few months that I've been working with Videowise there have been two things that stand out to me: their tool is incredibly powerful and intuitive; they have some of the best account reps I've ever had with a vendor. With our plan we have access to their Slack channel where we have a direct line to our account rep and they are ALWAYS on top of things and looking for way to help us leverage their service. I'm bias, but if you have an option, ask for Katarina, she's been a standout. I don't think we would be where we are with this tool if it wasn't for her assisting us. She checks in almost weekly and regularly has suggestions or advice on ways to best use the platform. As a customer, especially one on a small team, I can't stress how helpful it is to have an account rep actively working with us. Review collected by and hosted on G2.com.

The only real negative I can think of isn't really on Videowise—we're on a small team so we have limited bandwidth. I know for sure we are barely scratching the surface of what we can do with Videowise. Little by little we'll get there. Review collected by and hosted on G2.com.

Videowise has been incredibly easy to use, and the onboarding experience along with the ongoing strategy and support from Carlos has been top notch. Videowise has made it simple to integrate video seamlessly into the customer experience and drive engagement. Review collected by and hosted on G2.com.

The only improvements I’d suggest is adding the ability for comments to flow directly into the Videowise dashboard so live hosts can see them in real time. Review collected by and hosted on G2.com.

How easy it is to use and implement. The platform feels very intuitive, and everything from uploading videos to tracking their performance is straightforward. Plus, the onboarding support was excellent — both Chase and Katarina made the process super smooth and fast. Review collected by and hosted on G2.com.

So far, nothing major. There’s a small learning curve with some features, but the support team is always quick to help and guide us through anything. Review collected by and hosted on G2.com.

I have experience with other video apps in the past and we were on the market to find an alternative platform that would not only be reliable but fully featured. Pricing is very competitive when compared to other platforms and leads in number of features overall. I decided to give it a try and was really surprised with the helpful and amazing team, especially Stela, Chase, and Johanna. They're really the amazing trio! They were able to answer all of my questions and more than accommodated my specific use-case. On top of that, they have a "success implementation" process of sorts that ensures you hit the ground running whether you're staring new with a video platform or moving from another one like in my case. Review collected by and hosted on G2.com.

There are so many features that, I'm still processing and trying to implement for my website. It's not really a dislike so if you're really short on bandwidth, the only bad outcome is not being able to fully utilize all of the features it offers right away. Thankfully, Videowise got you covered with personalized implementation that DOES follow through in getting you to implement most of its features. Review collected by and hosted on G2.com.

I love the prompt communication and support Videowise offers. It's very rare these days - Johanna has been very helpful and available when I need her. Review collected by and hosted on G2.com.

I wish it was a bit easier to manage as many videos and products as we have but I think we have a unique situation. Review collected by and hosted on G2.com.

There are so many upsides to using VideoWise! We struggled with our site speed a lot before switching because of how heavy videos are. Now our site flies! The ability to create shoppable videos, quizzes, and create a fun way to lead the customer on their journey is all amazing. The customer service is lightning fast and always top-tier helpful and I am truly appreciative of how the account managers reach out to help strategize the best ways to use the product to increase conversions. I can't say enough good things about VideoWise! Review collected by and hosted on G2.com.

I haven't found anything yet that I don't like. As soon as I recognize a feature I might need, they do a surprise roll out that covers that need. Review collected by and hosted on G2.com.