--- title: Videowise Reviews meta_title: 'Videowise Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how Videowise works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 74 scale: '5' date_modified: '2026-11-04' parent_category: name: Video url: https://www.g2.com/categories/video ---

Videowise Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the outstanding customer support from the Videowise team, making implementation and questions easy to manage. (27 mentions)
Users praise the helpfulness of the support team, enjoying their responsiveness and collaboration throughout the setup process. (27 mentions)
Users find Videowise's ease of use exceptional, facilitating quick navigation and efficient video integration on websites. (20 mentions)
Users commend the responsive customer support of Videowise, enhancing collaboration and improving overall experience significantly. (14 mentions)
Users love the seamless integration of Videowise with eCommerce platforms, enhancing content and boosting engagement effortlessly. (11 mentions)
Users find the complexity of features in Videowise challenging, especially with an overwhelming library for content management. (2 mentions)
Users find the pricing prohibitive, making it difficult for some clients to use Videowise effectively. (1 mentions)
Users desire more advanced customization options in Videowise to better match their branding needs. (1 mentions)
Users feel that the limited features of Videowise do not fully meet their needs for video organization. (1 mentions)
Users find Videowise to be not user-friendly, feeling it can be clunky and difficult to visualize changes before going live. (1 mentions)

5 Pros or Advantages of Videowise

5 Cons or Disadvantages of Videowise

Videowise Reviews (74)

Reviews

Videowise Reviews (74)

4.8
74 reviews
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Andra B.
AB
Andra B.
Founder
Small-Business (50 or fewer emp.)
"Boost conversions and user experience with video and UGC"
5/5
What do you like best about Videowise?

Videowise has been an instrumental tool in our marketing and ecommerce stack. Using their widgets helped increase our website's conversion rates and improved overall user experience. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

Nothing to dislike about it - the entire team is very helpful and the tool very intuitive Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Videowise: Intuitive Widgets and Outstanding Support for Modern Ecommerce"
5/5
What do you like best about Videowise?

Videowise boast an incredibly supportive and helpful team. From development & integration support, to ongoing resource from account managers. I've had a great experience with Katarina integrating Videowise across two roles now and have been impressed with the care and attention she affords each of her clients.

Intuitive design interface allows you to create and install incredibly low impact widgets right onto your website with ease, at a low monthly cost. Would recommend to anyone looking to modernise their Ecommerce offering. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

Little to no downside of Videowise - the only useful update I can think of would be utilising their AI scraping tool capacity to detect products based on the integrated product catalogue to reduce the irrelevant content harvested using tags and hashtag keywords (this is no fault of Videowise, rather an innate challenge of UGC scraping) Review collected by and hosted on G2.com.

Zuzana K.
ZK
Zuzana K.
Senior Ecommerce Executive
Mid-Market (51-1000 emp.)
"Excellent, Fast Support from Videowise"
5/5
What do you like best about Videowise?

Videowise provides excellent support with fast, effective solutions. A special thanks to our AM, Anastasia, who is always available, helpful, and full of great ideas. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

The platform has a lot of widgets, which may take some time to get used to at first. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Big A/B Testing Wins and Great Support!"
4/5
What do you like best about Videowise?

Our results from A/B testing...- Up to +38.89% conversion rate, Up to +35.71% more orders, Up to +34.44% revenue per session, Up to +31.67% total revenue. Also the support has been great! Review collected by and hosted on G2.com.

What do you dislike about Videowise?

AI product identification needs to get better, but all in all everything else is good. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Intuitive features that have helped as the company has scaled, and amazing customer support."
4.5/5
What do you like best about Videowise?

I think the best part about working with VideoWise is the amazing customer support, special mention to our CSM Tijana, who is really great when it comes to troubleshooting problems. Whenever I have an issue, she's quick to jump in and respond. I also just like the ease of using Videowise. We had some reservations when we first onboarded the product because we thought it might slow down our website, but we had absolutely no issues at all, and it works really well for us to help us showcase our products in the best possible way. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

I would like more flexibility with A/B testing on the platform. Currently, the options are an A/B test with or without the video. It would be great to test video vs video so we can explore different content styles and see what our customers engage with most. Review collected by and hosted on G2.com.

Response from Videowise Team of Videowise

Thank you so much for taking the time to share this, and for the shoutout to Tijana. She'll be thrilled to read it. We hear the same thing from a lot of our customers: support quality is what makes the difference once you're past onboarding, so we put a lot of energy into that side of the team.

We're really glad to hear the page speed concern turned into a non-issue for you. That's something we obsess over on the engineering side, since most video tools do slow sites down, and we built Videowise specifically to avoid that trade-off.

On the A/B testing feedback, we'll make sure your note gets in front of the product team so they can factor it into the roadmap conversation.

Thanks again for the review, and for trusting us as you've scaled.

The Videowise Team

EM
Emma M.
"Boosts User Engagement with Customizable Video Widgets"
5/5
What do you like best about Videowise?

I love how Videowise has improved user experience on our brand website. It's incredibly easy to use, and our account manager Katarina is super helpful, always speedy at responding and resolving our issues. I also appreciate the variety of widgets available, particularly the different kinds of videos we can put on the site, their placement, and how customizable they are. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

Videos being carried over from one store to another on specific videos, which means we have to re-add them to each product. Review collected by and hosted on G2.com.

Mengyao Z.
MZ
Mengyao Z.
"Effortless Integration, Exceptional Support"
5/5
What do you like best about Videowise?

I truly appreciate how Videowise allows me to input videos onto my website without affecting the loading speed, which demonstrates its efficient performance and enhances my site’s user experience. The customer service is commendable, as the support team is always available to assist with any queries, offering a smooth and supportive user journey. Collaborating with Videowise's tech team is a pleasure; they are extremely helpful, especially during the setup process, ensuring everything works efficiently and effectively. The initial setup of Videowise was super easy, which added to the overall satisfaction and seamless experience with the product. I am highly satisfied with Videowise and would rate it a perfect 10 out of 10 in terms of recommending it to others. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

no Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"User-Friendly, Fast, and Intuitive Experience"
4/5
What do you like best about Videowise?

User friendly interface, quick load time, intuitive user experience Review collected by and hosted on G2.com.

What do you dislike about Videowise?

Some backend hiccups/glitches. Some things not updating across areas but rep is quick to respond and fix. Review collected by and hosted on G2.com.

EA
Erin A.
Owner
Small-Business (50 or fewer emp.)
"So easy to use!"
5/5
What do you like best about Videowise?

SUCH A DIFFERENCE! We had Videowise a couple years ago and cancelled because it was clunky and not user friendly. That is definitely no longer the case! I have found it to be extremely easy to navigate and quick to update. Our rep, Carlos is also extremely responsive and readily offers assistance and keeps us up to date on new services that may be helpful for our business. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

Honestly, I don't have any complaints. It does everything I need it to do. Review collected by and hosted on G2.com.

Destinni H.
DH
Destinni H.
Content Director
Small-Business (50 or fewer emp.)
Originally submitted 11/27/2024
"Great way to step up your content game!"
4.5/5
What do you like best about Videowise?

Videowise has made it incredibly easy for us to integrate videos into our site, especially through user-generated content and testimonials. They've also introduced live shopping capabilities, which have significantly elevated our marketing strategy and strengthened our community engagement! Johanna has been a fantastic rep—always responsive, supportive, and attentive to any questions or feedback I’ve shared. Review collected by and hosted on G2.com.

What do you dislike about Videowise?

It would be nice to be able to add our videos directly into the gallery for the PDP as well as a separate widget. Additionally, for the live shopping--a note widget to be able to explain what the event will consist of plus "rules". Review collected by and hosted on G2.com.