--- title: Viafoura Reviews meta\_title: 'Viafoura Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 142 reviews by the users' company size, role or industry to find out how Viafoura works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 142 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Viafoura Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Viafoura's **exceptional customer support** , highlighting their responsiveness and commitment to client success. [(28 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1452822&qs=pros-and-cons#reviews) Users find Viafoura incredibly **easy to use** , simplifying the moderation of comments with its intuitive interface and support. [(19 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1452915&qs=pros-and-cons#reviews) Users value the **dedicated partnership** and support from Viafoura, enhancing online engagement and maintaining healthy discussions. [(14 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1452455&qs=pros-and-cons#reviews) Users find the **easy setup** of Viafoura highly beneficial, appreciating smooth integration and excellent customer support. [(9 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453399&qs=pros-and-cons#reviews) Users appreciate the **dedicated partnership and excellent moderation** Viafoura provides, enhancing community engagement and content quality. [(9 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453549&qs=pros-and-cons#reviews) Users find the **red tape** in Viafoura's content management process frustrating, hindering timely adjustments and improvements. [(4 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453200&qs=pros-and-cons#reviews) Users find the **analytics dashboard confusing** , especially for newcomers, hindering effective reporting and usage. [(3 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453534&qs=pros-and-cons#reviews) Users note **limited features** in Viafoura's product suite, which can hinder performance analysis and ease of use. [(3 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453218&qs=pros-and-cons#reviews) Users note **missing features** like better polls functionality and an improved admin panel for streamlined interactions. [(3 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453343&qs=pros-and-cons#reviews) Users often face **technical glitches** with Viafoura, impacting efficiency during development and moderation tasks. [(3 mentions)](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453242&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Viafoura ##### 1. Customer Support Users commend Viafoura's **exceptional customer support** , highlighting their responsiveness and commitment to client success. [ See 28 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1452822&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Work With—Account Manager Went Above and Beyond" What do you like about Viafoura? Working with Viafoura was easy our account manager made sure we always had what we needed at all times and went above and beyond to help with our time ![Carol C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol C.") CC Carol C. 5.0/5 "Seamless Setup, Engaging Insights" What do you like about Viafoura? I appreciate Viafoura because the extension is easy to use, and their team made it incredibly easy to set things up. The whole process, from kickoff t ##### 2. Ease of Use Users find Viafoura incredibly **easy to use** , simplifying the moderation of comments with its intuitive interface and support. [ See 19 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1452915&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Work With—Account Manager Went Above and Beyond" What do you like about Viafoura? Working with Viafoura was easy our account manager made sure we always had what we needed at all times and went above and beyond to help with our time ![Carol C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol C.") CC Carol C. 5.0/5 "Seamless Setup, Engaging Insights" What do you like about Viafoura? I appreciate Viafoura because the extension is easy to use, and their team made it incredibly easy to set things up. The whole process, from kickoff t ##### 3. Features Users value the **dedicated partnership** and support from Viafoura, enhancing online engagement and maintaining healthy discussions. [ See 14 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1452455&qs=pros-and-cons#reviews) See Related User Reviews TO T.J. O. 3.5/5 "Engages Subscribers with Room for Moderation Improvement" What do you like about Viafoura? I like that Viafoura appears to be working as a value generator or churn reducer for subscribers. I appreciate that it has some AI features to help wi ![Jason G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason G.") JG Jason G. Mid-Market (51-1000 emp.) 5.0/5 "A great tool for building online engagement" What do you like about Viafoura? We have been working with Viafoura since 2023, and we were able to implement their tools on our websites with minimal time and effort, and the Viafour ##### 4. Easy Setup Users find the **easy setup** of Viafoura highly beneficial, appreciating smooth integration and excellent customer support. [ See 9 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453399&qs=pros-and-cons#reviews) See Related User Reviews ![Carol C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol C.") CC Carol C. 5.0/5 "Seamless Setup, Engaging Insights" What do you like about Viafoura? I appreciate Viafoura because the extension is easy to use, and their team made it incredibly easy to set things up. The whole process, from kickoff t AB Alberto B. 4.0/5 "Effortless Installation and Integration" What do you like about Viafoura? I found the Viafoura module easy to install, which made transitioning from our past provider smooth. Its integration with our authentication platform ##### 5. Experience Users appreciate the **dedicated partnership and excellent moderation** Viafoura provides, enhancing community engagement and content quality. [ See 9 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453549&qs=pros-and-cons#reviews) See Related User Reviews ![Carol C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol C.") CC Carol C. 5.0/5 "Seamless Setup, Engaging Insights" What do you like about Viafoura? I appreciate Viafoura because the extension is easy to use, and their team made it incredibly easy to set things up. The whole process, from kickoff t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "The gold standard for support, communication, and partnership" What do you like about Viafoura? Their approach to customer care and communication should be studied — it's that effective. Viafoura is strategic, proactive, responsive and deeply inv ### 5 Cons or Disadvantages of Viafoura ##### 1. Content Management Users find the **red tape** in Viafoura's content management process frustrating, hindering timely adjustments and improvements. [ See 4 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453200&qs=pros-and-cons#reviews) See Related User Reviews LP Louis P. Enterprise (\> 1000 emp.) 5.0/5 "Exceptional partners" What do you dislike about Viafoura? I'm just beginning exploring their CMS Quicksight, I feel there some room to make it a bit more user friendly but nothing to complain about right now. ![Rebecca M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca M.") RM Rebecca M. Small-Business (50 or fewer emp.) 4.0/5 "From a moderators perspective" What do you dislike about Viafoura? The software is prone to glitching, particularly when moderating in the front end of articles and when more than one person is using the account. Some ##### 2. Inadequate Analytics Users find the **analytics dashboard confusing** , especially for newcomers, hindering effective reporting and usage. [ See 3 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453534&qs=pros-and-cons#reviews) See Related User Reviews ![Jared D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared D.") JD Jared D. Small-Business (50 or fewer emp.) 5.0/5 "Easy onboarding and great set of community features" What do you dislike about Viafoura? The analytics dashboard is a bit confusing when you are first getting started. ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Mid-Market (51-1000 emp.) 4.0/5 "Full-featured commenting system, excellent support" What do you dislike about Viafoura? Reporting/analytics are difficult to to access and use. ##### 3. Limited Features Users note **limited features** in Viafoura's product suite, which can hinder performance analysis and ease of use. [ See 3 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453218&qs=pros-and-cons#reviews) See Related User Reviews ![Meghan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meghan C.") MC Meghan C. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Experience and Excellent Support" What do you dislike about Viafoura? What I’ve found most challenging with ViaFoura hasn’t been the platform itself, but rather the internal development work required on our end to fully ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Positive vibes only" What do you dislike about Viafoura? We've had some difficulties pairing the Viafoura data with our own data collection system, which limits how much performance analysis I can do. We're ##### 4. Missing Features Users note **missing features** like better polls functionality and an improved admin panel for streamlined interactions. [ See 3 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453343&qs=pros-and-cons#reviews) See Related User Reviews AB Alberto B. 4.0/5 "Effortless Installation and Integration" What do you dislike about Viafoura? The engagement starter and the polls need some improvement, specifically the capability to use stand-alone polls independent from the engagement start ![Sebastian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastian C.") SC Sebastian C. Mid-Market (51-1000 emp.) 4.5/5 "Easy Integration with a Strong Tech Stack" What do you dislike about Viafoura? The admin panel could be improved, especially by adding more functionality. ##### 5. Technical Glitches Users often face **technical glitches** with Viafoura, impacting efficiency during development and moderation tasks. [ See 3 mentions ](https://www.g2.com/products/viafoura/reviews?filters%5Bsentiment_snippet%5D=1453242&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.0/5 "Once implemented, Viafoura works great and the support is top-quality" What do you dislike about Viafoura? The most frustrating part of working with Viafoura, on a development standpoint, is that most of its components do not work on localhost. This has for ![Rebecca M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca M.") RM Rebecca M. Small-Business (50 or fewer emp.) 4.0/5 "From a moderators perspective" What do you dislike about Viafoura? The software is prone to glitching, particularly when moderating in the front end of articles and when more than one person is using the account. Some ![Kyle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle H.") KH Kyle H. Mid-Market (51-1000 emp.) 7/9/2026 "Reliable, Customizable, and Engaging Commenting Platform" 5/5 What do you like best about Viafoura? I like using Viafoura as a commenting platform at The Banner because it allows our community to engage in an open but moderated way. It's straightforward to integrate and offers deep customization. I appreciate how reliable and customizable the platform is, which means we don't have to worry about stability issues. The onboarding experience was straightforward and well-orchestrated. We use commenting and AI moderation, which are valuable for our business. I also value the excellent support we received during the setup, and the platform was stable immediately after launch. Review collected by and hosted on G2.com. What do you dislike about Viafoura? The JavaScript SDK is powerful, but requires a few workarounds. But overall it enables us to do what we need, so this is minor. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? Viafoura enhances community engagement with content through commenting. It's straightforward to integrate, highly reliable, customizable, and supports AI moderation, making our content richer without stability worries. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-13080142/official_response/edit) Thank you for your review, Kyle! Validated ReviewerSource: Organic ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") UO Verified User in Online Media Mid-Market (51-1000 emp.) 7/15/2026 "Attentive Support and Insightful Progress Reports" 5/5 What do you like best about Viafoura? Our team is very attentive, incredibly responsive and provides insightful and detailed reports about progress. The team explains clearly what products are available and how they can benefit The Hill, in terms of products we are not yet using. The community that Viafoura has built is a safe one, and we feel confident that commenters are assessed with value and care. Review collected by and hosted on G2.com. What do you dislike about Viafoura? The onboarding could be compressed to more concise and fewer sessions. While I appreciated the relaxed vibe of the sessions, I felt some of the content was repetitive and could've been condensed. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? Viafoura is essential to getting new customers into the funnel of potential future subscribers. It is gatekeeping unhelpful comments in a way that allows community members to feel they are commenting in a safe space. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-13112892/official_response/edit) We're thrilled to help you build The Hill's community. Current UserValidated ReviewerSource: Seller invite ![Mohamed K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohamed K.") MK Mohamed K. Product Manager Mid-Market (51-1000 emp.) 6/16/2026 "High-Quality Moderation That Builds Community Confidence" 4/5 What do you like best about Viafoura? I feel confident in our community’s health because of the quality of the moderation. Review collected by and hosted on G2.com. What do you dislike about Viafoura? The moderation queue works well for handling flagged content, but our editorial team has struggled to triage incoming comments for replies and engagement. An inbox-style view that highlights comments worth responding to—not only those that require moderation action—would make it much easier for writers and editors to stay involved in the discussions on their articles. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? As a media brand, unmoderated comments can be a reputational risk — toxic or off-topic conversations undermine the credibility of the content they're attached to. Viafoura lets us offer a community experience without that exposure. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-12965177/official_response/edit) Thank you so much for your thoughtful feedback, Mohamed! Current UserValidated ReviewerSource: Organic ![Justinian H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justinian H.") JH Justinian H. Mid-Market (51-1000 emp.) 4/22/2026 "Effortless Comment Moderation, Boosts Engagement" 5/5 What do you like best about Viafoura? I like Viafoura's automatic comment moderation, which helps reduce the time spent on moderating comments by using AI and human moderators. This allows our staff to focus more on creating content. I also appreciate how we can configure Viafoura so that only subscribers to our website can post comments, increasing the value proposition for our subscribers. Moreover, using Viafoura has improved our site's recirculation with features like the 'most commented' widgets, which display the top three stories with the most comments. Review collected by and hosted on G2.com. What do you dislike about Viafoura? Setting up admin users is a little funky. The user has to have an account on our website and must have interacted with the comments in order to be promoted to admin. This is only an issue because a lot of our staff share a single account or use a personal email address for their site account. It's just a little odd compared to the typical vendor account set up. Our initial setup was a little more complicated because we had to integrate Viafoura with Auth0 to ensure that users were authenticated and entitled to comment. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? Viafoura moderates comments using AI, freeing staff for content creation. Subscribers-only comments enhance value, while 'most commented' widgets boost recirculation. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-12670155/official_response/edit) Thank you so much for your thoughtful review! Validated ReviewerIncentivizedSource: Seller invite BB Benoit B. Mid-Market (51-1000 emp.) 4/21/2026 "Optimize Engagement, But High Feature Cost" 4.5/5 What do you like best about Viafoura? I really appreciate the Viafoura comment module that we use primarily, almost exclusively. It allows people to comment under our articles and works very well for customer retention and loyalty. Moreover, it is very comprehensive and helps us have monthly statistics that show what is going well. It's a very useful tool, and I would give it a rating of 9 out of 10, definitely something I would recommend to my colleagues. Review collected by and hosted on G2.com. What do you dislike about Viafoura? The live chat and live blogging from Viafoura were replaced by another service that was too expensive for our needs, so we don't use them. There is also a small bug between our sites that still hasn't been fixed for a year. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? I find that Viafoura allows for increased user engagement and retention through the comments module, which is essential for our site and applications. Users can comment and react to our articles, which builds customer loyalty. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-12661870/official_response/edit) Thank you for your review, Benoit! Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Newspapers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Newspapers") AN Verified User in Newspapers Mid-Market (51-1000 emp.) 7/21/2026 "Incredibly Helpful Partner for Maximising Engagement" 4.5/5 What do you like best about Viafoura? They've been incredibly helpful with exploring our use cases and working with us to maximise engagement. Our account management team are really receptive to our ideas, and always available to answer our questions. They genuinely care about our success metrics, so are continually coming up with ideas for our team. Review collected by and hosted on G2.com. What do you dislike about Viafoura? There are a few user feature enhancements Viafoura doesn't have, although I believe they are on the road map. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? We're currently trying to enhance our commenting offerings with Live Q&A and badging to be able to deliver premium features to our subscribers. Helping us to differentiate between our free and paid for offerings. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-13137191/official_response/edit) Thank you for your review. We're excited to help you maximize engagement in your community! Current UserValidated ReviewerSource: Organic ![Craig S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig S.") CS Craig S. Mid-Market (51-1000 emp.) 7/9/2026 "Viafoura Turns Readers Into an Engaged Community" 5/5 What do you like best about Viafoura? What I like best about Viafoura is that it helps turn readers into active community members through comments, polls, moderation, and engagement tools directly on our owned platforms. Review collected by and hosted on G2.com. What do you dislike about Viafoura? What I dislike about Viafoura is that measurement cab be messy. When pageview reporting does not align with GA4 or the platform loads where it should not, it creates extra work and makes performance harder to evaluate. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? Viafoura helps us build community directly on our owned platforms through comments, polls, moderation, and audience engagement tools. It benefits us by increasing reader participation, giving editorial teams better audience feedback, and creating more opportunities to keep users engaged with our brands. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-13079977/official_response/edit) Thank you for your thoughtful feedback, Craig! Validated ReviewerSource: Organic JV Joseph V. Enterprise (\> 1000 emp.) 7/10/2026 "Effortless Engagement with Intuitive Setup" 5/5 What do you like best about Viafoura? I like that Viafoura is simple and straightforward to use from a user's perspective. It's also easy to configure and implement on our site, which I find really convenient. Additionally, it allows for our employees to engage with the content on the website, like leaving comments, liking, and sharing articles. The initial setup was easy, making it a smooth experience overall. Review collected by and hosted on G2.com. What do you dislike about Viafoura? Nothing. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? Viafoura allows our employees to engage with content on the intranet site by commenting, liking, and sharing articles. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-13089900/official_response/edit) Thanks for your review, Joseph! Validated ReviewerSource: Seller invite ![Tiger S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiger S.") TS Tiger S. Small-Business (50 or fewer emp.) 7/17/2026 "Effortless Integration and Stellar Support" 5/5 What do you like best about Viafoura? I love how easy it was to integrate Viafoura, and I love the features. The teams are really easy to work with, and Sean and the rest were super supportive and clear on how to work together, both on the product tech side as well as the editorial side. Review collected by and hosted on G2.com. What do you dislike about Viafoura? Nothing so far. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? Viafoura makes it easy to instantly build community around comments and conversations. It integrates smoothly with our registration user account system. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-13123856/official_response/edit) We're thrilled to help you build your community, Tiger! Validated ReviewerSource: Organic ![Andrew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew R.") AR Andrew R. Enterprise (\> 1000 emp.) 2/6/2026 "Effortless Integration and Exceptional Support" 5/5 What do you like best about Viafoura? I really like Viafoura's functionality out of the box, which is great. All the components and the styling are very simple, easy to use, and easy to integrate. The documentation provided for our dev teams is exceptional, and I appreciate the simplicity of taking it out of the box and using it on our site. There's also customization that allows us to make it our own and fit it within our site. The relationship we've had with Viafoura support and our rep has been great. We get help and guidance when needed, along with links to documentation. I always appreciate the relationship I have with Viafoura. Review collected by and hosted on G2.com. What do you dislike about Viafoura? I mean, we have frequent spam accounts that will leave, like, a generic spam comment, and we usually self moderate because they are tricky. They don't include any hateful language or things like that, but they are spam, and it's, like, product promotion. So I think we, in partnership with Viafoura, could do a better job of the auto moderation of some spam comments and then removing accounts accordingly or banning accounts as needed. Review collected by and hosted on G2.com. What problems is Viafoura solving and how is that benefiting you? I use Viafoura to allow users to engage through commenting, create accounts, join our community, follow topics and authors, stay updated with our latest content, and receive notifications, which opens the door for further community engagement. Review collected by and hosted on G2.com. Show More Response from Stephanie Laughlin of Viafoura [Editedit](https://www.g2.com/survey_responses/viafoura-review-12324914/official_response/edit) Thank you so much for your feedback, Andrew! 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