Vetstar Reviews & Product Details

Vetstar Overview

What is Vetstar?

Vetstar Hospital Management provides medical management with an integrated accounting module that includes features like, custom visit registration, imaging imports, custom reporting, and more to help you manage your practice.

Vetstar Details
Website
Product Description

Vetstar Hospital Management provides medical management with an integrated accounting module that includes features like, custom visit registration, imaging imports, custom reporting, and more to help you manage your practice.


Seller Details
Seller
Advanced Technology Corporation
Company Website
HQ Location
Ramsey, NJ
Twitter
@Vetstar
1 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
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Vetstar Reviews

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Licensed Independent Clinical Social Worker
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Gurpreet Kaur

Veterinarian, DVM was very helpful and thorough and was able to view my dog's vulva using the webcam to address the UTI. I was impressed that she reviewed ALL of the history and called in the medicine to treat this condition to my local pharmacy. In addition to this she provided me with recommendations for primary vet follow up as well as some helpful info about dietary supplements that could aid with preventative OBGYN canine health. It felt very comfortable and so did my dog Gracie. Review collected by and hosted on G2.com.

What do you dislike?

I feel awkward when using a webcam but Dr. Kaur made me feel very comfortable anyway Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

UTI in canine; benefits of availability of provider Review collected by and hosted on G2.com.

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Student
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Vetstar has made it so much easier for histories to be reviewed. Thanks to Vetstar's 24/7 live support, there has never been a problem that couldn't be solved. The support their team always gives is incredible. Review collected by and hosted on G2.com.

What do you dislike?

The single thing that Vetstar could improve is making it a bit easier to access certain records. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try Vetstar! You will not regret it. Vetstar has changed the lives of so many people. Instead of wasting time gathering histories, they are at the tip of your fingers at all times. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Overall, Vetstar has been incredibly beneficial. Vetstar makes reviewing histories significantly easier. The only problem I have noticed while analyzing Vetstar is that it is sometimes difficult to view records as they are composed into individual files. Review collected by and hosted on G2.com.

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UV
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that the font type is easy to read. Review collected by and hosted on G2.com.

What do you dislike?

There are a lot of things that I do not like about this program. It is very difficult to open the program, to access patient information, and the program will crash if you try to do more than one thing at once. If you type too quickly, the program lags behind. It is very difficult to be productive and efficient with this program. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a very difficult program to use, and I really don't recommend it to anyone. My colleagues and I have all had a very difficult time using it and in addition, I can't even log into the program as of right now. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am writing patient SOAPs and discharge information amongst other things, but I see no benefit thus far in using this program. It is a very difficult program to use and it is not efficient at all. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It can be utilized across a large number of people and be accessed from anywhere as long as connected to a secure server. Review collected by and hosted on G2.com.

What do you dislike?

The software itself is not intuitive. It is difficult for students and temporary staff to pick up on and implement. There is an excessive amount of codes to get to different pages and records. You can not easily search for previous procedures. You can not easily search for species or breeds. You can not have multiple people logged on to the same form. I have had several experiences in which I have become locked out of a record and unable to discharge a patient because it went into a standby mode. It is very slow at loading and often logs out or reboots without saving work, resulting in lost text. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Vetstar has historically been the software used at my university hospital and thus has all the records that have ever been recorded in a technological system. Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

VetStar can be a very integrated program allowing all of a patient's diagnostics, appointments and history in the same EMR screen

It is also helpful to have versions option in case you delete something or it doesn't get saved. Review collected by and hosted on G2.com.

What do you dislike?

VetStar is NOT very user friendly. You cannot really navigate intuitively with clicks you have to know the command codes

VetStar also makes it difficult as it doesn't allow us to use outside command keys (like Ctl B to bold texts or Ctl C/Ctl V to copy and paste). Furthermore, the fact that if you do copy and paste from outside documents the formatting only partially paste with it and then it is even more difficult as you have to format bit by bit rather than all at once. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Learn the command codes ASAP. It will make navigating the software much easier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I often write up my documents in Microsoft Word and then copy paste it to VetStar where the font and paragraph formatting often doesn't copy completely, which makes writing up EMRs take longer.

Review collected by and hosted on G2.com.

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Small Animal Internal Medicine Resident
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

As a house officer, I appreciated the fact that you would get a notification whenever new blood work or lab results were back. Review collected by and hosted on G2.com.

What do you dislike?

It is very difficult to search for patients in the system, when you use a last name to search, the majority of the time the program freezes and you get the "red lightening bolt" of death. Additionally, the program crashing constantly, and most of the time, when it does, you lose all the paperwork you were working on. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would frequently save your work as the system is known to crash intermittently. Also, if you lose your work, I recommend searching "versions" in the command line as you may be able to retrieve your lost discharge instructions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to keep records of my patients. I do like that you can email discharges to owners and referring DVMS through the program. Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Once on a patient, the majority of the information is readily accessible. All patient medical records can be accessed from 1 screen, though each individual document has to be opened. Review collected by and hosted on G2.com.

What do you dislike?

The commands and shortcuts are not intuitive and take a substantial amount of time to learn. You cannot display dual windows, making charting more difficult. The program frequently glitches, with documents openig without displaying any of the contents or erasing saved files, which then do no appear in the versions history. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

None Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use Vetstar for reviewing and writing patient charts. Having all medical records in 1 location has made reviewing histories easier, however it would be much easier if the records could be viewed as a single file as opposed to indivual files. Review collected by and hosted on G2.com.

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UV
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I do like that the layout makes it fairly easy to find different things, and you can search by various information about a patient. Review collected by and hosted on G2.com.

What do you dislike?

I have had multiple discharges that I was working on that were deleted randomly, even after hitting save multiple times. Vetstar is also extremely slow and tends to freeze quite often. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I now have to type all of my paperwork (discharges and case transfers) in an outside source like notepad or word before copying and pasting into Vet Star so I don't risk losing it. I also battle with the formating of the pasted words every time. Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I'm not sure what there is to like. It is extremely difficult to use. Review collected by and hosted on G2.com.

What do you dislike?

The random acronyms that you have to remember to go from one screen to another. There is nothing easy about this program. It takes days/weeks to learn and is very outdated. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not purchase. Please use another software to save yourself hours of headaches and future disappointment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is nice to pool all of our records in a single system but other products will do this exact same thing without the hassle of crashing or learning difficult wordings. Review collected by and hosted on G2.com.

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Student Ambassador
Veterinary
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that the service can be accessed away from the clinic. Review collected by and hosted on G2.com.

What do you dislike?

VetStar is very slow and difficult to navigate. Nothing about it is user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefit is that you can access it almost anywhere. It is incredibly slow, constantly deletes medical records, difficult to navigate. Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that we can have templates available to fill in our discharges. Review collected by and hosted on G2.com.

What do you dislike?

So much. Not user friendly. The font will frequently change sizes for no good reason. You can't copy and paste easily. It will often randomly erase your discharge and you lose everything. You can only have two vet stars open at a time. It's pretty slow. Constantly crashes. I wish we could stay logged on for longer time without having to log back in again every time it closes (same computer). Also, you ask for a screenshot, but because I have to log on through DINO on my computer to access vetstar, my screenshot function doesn't work. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Vet star doesn't solve problems, it creates them. Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that it is a very basic program. Review collected by and hosted on G2.com.

What do you dislike?

It is incredibly outdated, hard to navigate, slow system that cannot compete with other systems. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The fact that commands have to be entered and you cannot easily navigate from one screen to the next is terrible. It looks like the program hasnt been updated since it was created Review collected by and hosted on G2.com.

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Student
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It keeps all medical records in one place. Review collected by and hosted on G2.com.

What do you dislike?

It tends to be slow and sometimes you're at risk of losing your work if it's feeling temperamental that day. It's also difficult to navigate when you're first learning how to use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Vetstar is the record keeping system of the teaching hospital. It's beneficial to be able to have all of their records in one place. Review collected by and hosted on G2.com.

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Student
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I only use vetstar because I have to. It is secure and ensures legal documentation. Review collected by and hosted on G2.com.

What do you dislike?

It is slow, the commands are not intuitive, the forms to enter anything are tedious, it is unreliable in saving documents, images are difficult to find, the typing interface is terrible. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just don't. Choose AviMark instead Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Vetstar doesn't solve problems, it makes them. Review collected by and hosted on G2.com.

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UV
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that multiple pets are kept under the same account making it easier to find them. Review collected by and hosted on G2.com.

What do you dislike?

The keystrokes are horrible. If you type in one think wrong You are unable to do much of anything if it malfunctions and freezes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You need to spend a lot of time with the program to be able to troubleshoot. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits are having a centralized area for lab work. Review collected by and hosted on G2.com.

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UV
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It works ok generally. Search function is easy enough. Review collected by and hosted on G2.com.

What do you dislike?

It gets stuck a lot. Not a pretty look, looks like from the 80s. Can’t open discharge from two users at the same time which gets annoying. Really hard to learn. Not intuitive. Signing in is hard even. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Charging clients, writing discharges. Discharge templates and signatures are nice. Review collected by and hosted on G2.com.

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IV
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ease of use. It is easy to find patients. Review collected by and hosted on G2.com.

What do you dislike?

That it can be hard to find what you are looking for. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to have all the information for a patient available in one place. Review collected by and hosted on G2.com.

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