--- title: Versapay Reviews meta_title: 'Versapay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 95 reviews by the users' company size, role or industry to find out how Versapay works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 95 scale: '5' date_modified: '2026-07-18' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Versapay Reviews **Vendor:** Versapay **Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) **Average Rating:** 4.1/5.0 **Total Reviews:** 95 ## About Versapay Versapay is a comprehensive accounts receivable automation solution designed to streamline the collections and reconciliation of B2B payments. By integrating finance teams, customers, and various systems into a cohesive ecosystem, Versapay enhances cash flow visibility and empowers businesses to manage their working capital effectively. With a robust user base of over 10,000 customers and more than 5 million companies engaged in transactions, Versapay facilitates the processing of over 100 million transactions, amounting to more than $300 billion in payments annually. After implementing Versapay, our customers see: • 50% reduction in manual processes • 30% fewer past-due invoices • 20% average savings on payment processing fee • 25% faster payment speeds • 80% customer adoption rate (highest in industry) The challenges that Versapay address are relevant for growing businesses that face cash flow issues stemming from a cumbersome invoice-to-cash process. Fragmented systems can lead to slow cash conversion, while manual accounts receivable processes introduce delays and errors. Additionally, payments data often resides in isolated silos, preventing organizations from gaining strategic insights. Limited visibility into cash flow and working capital complicates forecasting and growth management, which can ultimately hinder business success. By removing these barriers, Versapay accelerates cash flow and enhances financial stability. Targeting middle-market organizations, Versapay is specifically designed for businesses that are scaling and require predictable cash flow. It caters to those looking to move beyond manual accounts receivable processes and basic ERP systems. Our solution automates collections, payments, and cash application driving efficiency and supporting growth. Versapay's flexibility allows it to meet customers at various stages of their financial journey, providing a unified yet modular approach to accounts receivable management. Key features of Versapay include user-friendly invoicing and customer/supplier portals that facilitate seamless interactions between suppliers and customers. With over 80% adoption among suppliers and customers, the platform significantly enhances the user experience, simplifying dispute management and digital payment processing. End-to-end collections management capabilities that incorporate workflow automation, task management, and AI-driven reporting, streamlining the entire collections process. The Cash Application module efficiently handles various payment types, utilizing configurable AI match rules to achieve a 90% straight-through processing rate. Versapay also integrates with leading ERPs such as Sage Intacct, Netsuite, and Microsoft Business Central and F&O offering embedded payment solutions and flexible APIs for seamless data exchange. Our solution offers valuable insights and reporting tools to help businesses monitor cash flow, track key performance indicators like Days Sales Outstanding (DSO), and identify customer payment behaviors. And we includes built-in B2B payment services, offering a comprehensive digital wallet, processing solutions, compliance features, and enhanced security measures, all designed to optimize cash management and reduce costs. ## Versapay Pros & Cons **What users like:** - Users appreciate the **ease of use** of Versapay, finding setup and operation simple and efficient for AR management. (6 reviews) - Users value the **easy payments** feature of Versapay, praising its simplicity and efficient customer support. (5 reviews) - Users commend the **easy setup** of Versapay, facilitating quick integration and streamlined AR management. (5 reviews) - Users value the **easy payment management** of Versapay, enhancing efficiency and customer experience with seamless invoice payments. (5 reviews) - Users value the **automation features** of Versapay, enhancing efficiency and streamlining invoicing and accounts receivable management. (4 reviews) - Users value the **excellent customer support** of Versapay, enhancing overall usability and user experience. (4 reviews) - Users praise the **seamless integration** of Versapay with NetSuite, enhancing payment processing efficiency and support. (4 reviews) - Users value the **automated invoicing and payment features** of Versapay, enhancing efficiency and ensuring faster payments. (4 reviews) - Users find **VersaPay saves significant time** by streamlining customer payments directly within their existing workflow. (4 reviews) - Easy Integrations (3 reviews) **What users dislike:** - Users report **payment issues** with Versapay, citing delays and poor support impacting their experience significantly. (7 reviews) - Users experience **poor customer support** , citing slow responses and lack of coordination among teams during implementation. (3 reviews) - Users often experience **delays** due to technical issues, poor communication, and a lack of support from Versapay. (2 reviews) - Users report **inadequate reporting** issues with Versapay, including poor communication and lack of support during reconciliation. (2 reviews) - Users face **integration issues** with Versapay, citing difficulties in implementation and lack of coordinated support. (2 reviews) - Limited Functionality (2 reviews) - Not User-Friendly (2 reviews) - Setup Difficulty (2 reviews) - Communication Issues (1 reviews) - Users find the **difficult setup** of Versapay challenging, leading to issues with invoicing and system integration. (1 reviews) ## Versapay Reviews ### 1. Outstanding Self Service Platform for Customer Payments and Documentation Requests **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Versapay?** This tool has allowed our customers to access invoices and view their account status / statement. They can make payments on their own using their preferred payment method and all of this has reduced the number of calls for our collections team. This allows us to use their time for higher-value activities than processing credit card payments or providing invoice copies. **What do you dislike about Versapay?** There are really no negative impacts for us in using Versapay. Our internal teams and our customers are all very happy with it. **Recommendations to others considering Versapay:** I strongly recommend you consider Versapay/Arc for your customer payment portal needs. **What problems is Versapay solving and how is that benefiting you?** We have reduced the number of inbound calls and emails to our Shared Service Center and local Credit Teams for simple requests such as an invoice copy or statement. We have also relieved a great deal of call volume related to the processing of credit card payments. Customers no longer need to call in and provide their credit card information over the phone. They can log into Versapay and handle the payment themselves. This is much more efficient for the customer and for us. ### 2. A Great Company With Great Products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Versapay?** Dade has been wonderful to work with. When issues come up or I have questions they are always quick to respond and find solutions. We work with a few companies similar to Dade throughout the organization and Dade is by far the best value and the easiest to work with. **What do you dislike about Versapay?** Occasionally Dade does updates or adds features for other customers that impact what I see on my screen. It has no impact on functionality but I wish any visual changes or updates were communicated. **Recommendations to others considering Versapay:** I highly recommend talking to other users and comparing them with other companies. I think that they offer the best product for the best price. **What problems is Versapay solving and how is that benefiting you?** We used to have all of our payments sent to a lockbox offsite and processed by a service offered through our bank. Through using Dade we now have more control over our cash application process and have saved thousands each year. We also use Dade's mobile app to have our reps in the field collect and deposit payments immediately rather than having to wait on those payments to be mailed. Dade saves us time, effort, and money. ### 3. Dade review-ML **Rating:** 5.0/5.0 stars **Reviewed by:** MISTY L. | Accounts Receivable Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Versapay?** I like that Dade is user-friendly. The features and tools are common sense and easy to figure out if you get stuck. I also like that they are quick to respond with customer service. **What do you dislike about Versapay?** I have found that sometimes I cannot pull a research payment by check number or amount. I have to go back to my excel file and search batch/payment number to research. **Recommendations to others considering Versapay:** You will not be disappointed in allowing Dade to help your business. **What problems is Versapay solving and how is that benefiting you?** Dade solves the problem of allowing one person to complete the posting and processing of our customer's payments. The benefits are the ease of navigating through the software for resolution. ### 4. Product Owner Ecommerce Solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Versapay?** Dade was great to work with when we were rolling out our payment portal. A true agile partner during implementation, and integrated our ideas into their roadmap. **What do you dislike about Versapay?** Part of the struggles we had with implemenation was we had multiple business units with different requirements that at some points were conflicting. Dadepay offered enough flexibility that we were able to over come those bumps along the way however. **What problems is Versapay solving and how is that benefiting you?** Reducing sales rep's time in collections, digital check capture, Credit card acceptance. This has reduce our sales reps from needing to go onsight to collect paper checks, something that was very important during the pandemic. ### 5. Versapay was pleasant to deal with and was very flexible in accommodating our needs which was key! **Rating:** 4.5/5.0 stars **Reviewed by:** Jameel D. | MANAGER, SYSTEMS, PROJECTS & DATA, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Versapay?** The customer-centric ideology takes some getting used to it but ultimately is the best approach and the many features available on ARC. The collaboration and interaction points outside of the portal makes it an enjoyable customer experience which is what we were looking for from AR automation provider. **What do you dislike about Versapay?** The data, analytics, and reporting from Versapay could be better; there are many types of reports that would help us better gauge our customer's interactions, adoption and measure our overall AR objectives. **What problems is Versapay solving and how is that benefiting you?** Many manual processes were automated by moving to a more customer-centric platform. Cost Savings, Efficiencies, and Transparency are all attributes that we have realized from transitioning to Versapay. ### 6. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Leeann (Foderaro) M. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Versapay?** The screens are easy to follow, it's easy to look up invoices, posted payments and PO's **What do you dislike about Versapay?** The screens can be glitchy sometimes, but this is rare. Also, the validation screen has a 5,000 invoice limit of what you can post at one time. **What problems is Versapay solving and how is that benefiting you?** It takes minutes (literally) to post payments instead of hours ### 7. Very in-tune with customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Versapay?** I really like the frequent communication you have with customers. **What do you dislike about Versapay?** I dislike that this question keeps getting highlighted as incorrect. **What problems is Versapay solving and how is that benefiting you?** Nothing yet. ### 8. Game changer for growing companies **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | Vice President Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Versapay?** The full integration with Netsuite allows us to seamlessly process payments. This saves a ton of time for our staff. The pricing model they put us on was also beneficial to our business **What do you dislike about Versapay?** The current limitations within the Canadian market only allow for us to run CCs. Would love to see some of the same payments methods available in the US come to Canada **What problems is Versapay solving and how is that benefiting you?** Cost and time/efficiency ### 9. Versapay B2B Account Receivable and Payment with Oracle EBS **Rating:** 5.0/5.0 stars **Reviewed by:** Sukanya "Mook" L. | Oracle Enterprise Resources Planning Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Versapay?** With B2B integration with our Oracle EBS, real-time integrated payment with the Bank and customers; Customer is the best. It is paperless that we help us on cost-saving. The support team Carolyn and Ketan, are super helpful and knowledgeable. **What do you dislike about Versapay?** For some reason, I am still stuck with the old UI :) **What problems is Versapay solving and how is that benefiting you?** Customer delayed payment and invisible in their invoices. We were having Versapay to eliminate these issues. ### 10. Good Transition from Intuit **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Versapay?** Customer Support is very responsive and helpful. **What do you dislike about Versapay?** The IQ website times out too quickly when I am reconciling our orders. Also better, clearer communication was needed when installing the gateway. **What problems is Versapay solving and how is that benefiting you?** Receiving payments with a "click to pay" button on our invoices for fast, easy customer payments. Also, reducing processing fees. We have been using Versapay for 3 months and I haven't looked, but I think it's been less expensive. ### 11. Great Program **Rating:** 5.0/5.0 stars **Reviewed by:** Kathie L. | Senior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Versapay?** The ease of use. Great customer service. **What do you dislike about Versapay?** I think there isn't anything not to like. **What problems is Versapay solving and how is that benefiting you?** Collections. The turnaround time is so quick. ### 12. Highly Recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Versapay?** DadePay has helped us Automate manual processes, collect and analyze data, and add new payment channels for our Customers. My favorite functionality is the Google-like search capabilities. This has accelerated our ability to do research and serve Customers. **What do you dislike about Versapay?** I don't have any major dislikes to add to this review. This team has done a great job helping solve any problems or questions that we have had. **What problems is Versapay solving and how is that benefiting you?** DadePay has helped us Automate manual processes, collect and analyze data, and add new payment channels for our Customers. This team is excellent to work with as well. ### 13. DadePay Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Versapay?** We've been using Dade for nearly 4 years and have been very satisfied with the service. Any issues are answered promptly **What do you dislike about Versapay?** Sometimes there are system issues where payment information or invoice information is missing. **What problems is Versapay solving and how is that benefiting you?** DadePay has been very beneficial for our business. Our customers are generally positive making payments and we receive payments promptly. ### 14. AR Payment Processing Automation & Mobile Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Versapay?** Automation of our cash application process - generating efficiencies and driving down our cost per payment. Also provided Mobile payment options to the field. **What do you dislike about Versapay?** Nothing that I can think of - I love their solution and the value it provides. Maybe some analytics to help identify opportunities to improve our payment streams. **What problems is Versapay solving and how is that benefiting you?** Allows our team to focus on the more complex transactions, allowing us to be more efficient. It is scalable as our volume grows, and as a result, we have significantly reduced our cost per payment. ### 15. dade has been great with very little issues over the last two years **Rating:** 4.0/5.0 stars **Reviewed by:** James R. | sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Versapay?** fast, efficient, convenient, very easy to navigate through **What do you dislike about Versapay?** sometimes the timing on a payment going through was a bit of a wait, a few times was unable to load a document **What problems is Versapay solving and how is that benefiting you?** payment processing is made so much easier now while depositing cheques for customers ### 16. It is a good system but has plenty of issues that need to be fixed. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Versapay?** The convenience of it. It is practical and easy. **What do you dislike about Versapay?** It does not work well with yellow-colored checks. It also takes too long to download the pictures and can cause many retakes and system errors. **What problems is Versapay solving and how is that benefiting you?** It saves time when working correctly. ### 17. Good app when it works **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Versapay?** the idea of being able to process payments in a few minutes vs bank deposits **What do you dislike about Versapay?** Very often get messages that there both pix are front of check when not....often gets 'stuck' in a loop of the same message even after retaking...Usually have to exit out of payment to home screen and start over..Very frustrating and unnecessarily time-consuming. **What problems is Versapay solving and how is that benefiting you?** theoretically saving time and saving trips to the bank ### 18. Implementing DadePay replaced a manual process saving us lots of hours and money. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Versapay?** Very easy Implementation. The payment processing offers everything we need. Dade customer service is top-notch. **What do you dislike about Versapay?** The only dislike I have is that we do not know a file failed until we pull in the lockbox. I would love to see an auto alert anytime the load file does not run. **What problems is Versapay solving and how is that benefiting you?** It gives us complete AR Lockbox automation. No more manual processing of customer payments and making manuel deposits. ### 19. Versapay Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2021 **What do you like best about Versapay?** Very easy to use. Good customer support. **What do you dislike about Versapay?** No major issues. We are happy with the software **Recommendations to others considering Versapay:** Great credit card processor **What problems is Versapay solving and how is that benefiting you?** We have used this to accept payment from our customers ### 20. VersaPay ARC delivers on giving us an easy to use customer portal! **Rating:** 4.5/5.0 stars **Reviewed by:** Deana H. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2020 **What do you like best about Versapay?** Our customers enjoy the ease of use (with or without a login) and the auto pay options. Invoices are delivered direct to customers along with payment reminders and customer statements, so our AR is automated and we can even view if/when the customer views our invoice- a feature our ERP did not offer. Our staff enjoys using VersaPay ARC as a quick lookup tool for when customers call in to look at their account history since it's a bit easier to search & bring up invoices compared to our ERP. **What do you dislike about Versapay?** Once in a while, we have customers utilizing a purchasing card and they have issued us a one time card #, pre-approved for a certain one time charge amount with an expiration date in a day or two and we are unable to apply the exact amount due to either a credit being taken on the remittance or the fact that they may have double paid a certain invoice and it is no longer open on their account; therefore we cannot charge the correct amount via VersaPay. This makes us unable to process the customers' payment exactly as instructed and we end up having to utilize our old merchant provider website just to get the payment in the door. It would be helpful to have a miscellaneous charge and/or credit amount so that we can process credit card payments in full as needed, like a true merchant provider. **What problems is Versapay solving and how is that benefiting you?** We solved the issue of automating reminder emails to customers about invoices coming due, past due, etc., and distributing customer statements. We also added the option for customer payments via ACH debit (one time and auto-recurring). Now, we have the ability to easier track DSO & ADP in real time right on the VersaPay ARC Dashboard which is helpful when reporting to management. ### 21. Good solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Versapay?** Integrates well with our customer portal to accept various payments **What do you dislike about Versapay?** Clerks identify some glitches in the dade screen - screen is jumpy and on occasion does not recognize the account number **What problems is Versapay solving and how is that benefiting you?** bank deposit, credit card processor - saved man hours of time ### 22. Easy and comprehensive to ustilize from a collection perspective. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Versapay?** The ease of use and all of the information presented on one page. **What do you dislike about Versapay?** That it does not show the salesman whose account it is, and that you can not change contact information without re-entering the contact **Recommendations to others considering Versapay:** You need to make sure that this program can do what you need for your business. **What problems is Versapay solving and how is that benefiting you?** Having Versay allows our customers to retrieve invoices if necessary and to make payments directly at any time. ### 23. Versapay - One Stop Organization for AR! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Versapay?** Versapay is an extremely easy tool to use to manage AR! Customers and suppliers can get on the same page when using Versapay! Invoices, statements and more can be viewed on the web portal. Also, the supplier can login as the customer to make payments on their behalf (with permission of course).! Versapay is totally customizable in terms of creating past due notices, as well as any other type of notification you would like to send out to your customer! **What do you dislike about Versapay?** Versapay can be a little confusing in terms of how credits are taken. (This is from the supplier's side). When credits are applied to an invoice, it shows as a separate entry on the payments area. So be careful and double check how a payment is being applied to what invoice!! Also, it can be a little bit of a time delay in how invoices are uploaded. Our invoices are creating the day before and they don't get uploaded to the site until noon time the next day. So customer's can get confused/ impatient in waiting for their invoices! **Recommendations to others considering Versapay:** If you are considering Versapay ARC, go for it! It is a great tool for managing AR, credit and collections and anything to do with invoicing! The customer can manage their own invoices and communicate effectively with their supplier if needed. Also makes submitting payments a breeze! **What problems is Versapay solving and how is that benefiting you?** Invoicing has been the biggest challenge that Versapay has helped with. Most all of my customer's are taking advantage of the Versapay web portal. So no more waiting for invoices in the mail. Customer's can totally manage all of their invoices through the web portal. They can also make payments through the portal as well! They can add their bank info or credit card details to make payments thru the portal. Invoicing and statements are sent to the customer's emails on a regular basis. They can even comment on invoices if their is an issue with a product not being received etc.! Versapay has been as beneficial to my customers as it has been to me! ### 24. VersaPay Review by CPA **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Versapay?** The ability to communicate with clients through the portal to see what the status of payment is. Clients can easily see their open invoices and pay. **What do you dislike about Versapay?** The integration with Sage Intacct is not yet where I think it needs to be and some glitches occur that really need to be fixed. For example - when a payment fails, the invoice doesn't go back to be shown as unpaid however, the total due balance includes the amount due again on the failed payment. This needs to be fixed ASAP. As far as the integration with Sage Intacct - it just doesn't pass the data well. For example prepayments/deposits don't pass back and forth properly, invoices payments and failed payments don't pass well, etc. **What problems is Versapay solving and how is that benefiting you?** Automation of Payment processing with clients, management of overdue balances with clients, communication with clients on collections. Benefits that should be recognized if used properly by clients and company are faster AR payments, better collections, etc. ### 25. VersaPay ARC is a fabulous tool in managing AR, all in one quick and convenient place! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** VersaPay is very user friendly! It is free of charge and very straightforward to use. It is full of many helpful features and customization options. We can have different notices delivered to our customer, such as invoices/statements and even past due notices. This is a great tool if I am short on time and can send a notice in one click! Tech support is extremely responsive and explains in thorough detail if we are having any issues. We can also (with permission) login to customer support mode so we can see exactly what our customer sees. This is really helpful if we have been requested by the customer to make a payment on their behalf. It is also very helpful to our customers who can send payments themselves by entering credit card details or ACH details. Overall, the website is organized very well and makes me feel as though I have confident control over our collections processes!! **What do you dislike about Versapay?** The application of when credits are taken can be confusing.If a customer takes a credit on an invoice that they have sent payment for, the email notice we receive does not indicate that a credit was applied when a payment was taken. This requires us to login in view the list of payments we have received, then this area will reflect that the credit was taken on the invoice. That is my only dislike! I feel as though this could be explained better in the payment notice that I receive directly to my email. **Recommendations to others considering Versapay:** If you are considering Versapay ARC, go for it! It is really helpful in managing all aspects of AR / Credit and Collections! Anyone can use it, from the most experienced to inexperienced it will help you get paid faster! You won't regret it! **What problems is Versapay solving and how is that benefiting you?** VersaPay has allowed me to create a more organized AR system. Being new in the field of credit and collections, VersaPay has helped me develop more structure and understanding of the processes I need to implement to better myself in the practice of credit and collections. VersaPay has allowed me to have a bird's eye view of my whole AR and how to structure my activities around the most important thing, getting paid on time!!! I would totally recommend VersaPay to anyone that is new to the field, or even any company that is looking for a simple, organized tool for collections processes. Most all of our customers enjoy it and have no issues with receiving invoices either! I also don't have to spend time mailing invoices the old fashioned way, as customers can receive all of the invoices through the ARC portal. Another huge benefit!! ### 26. Ease of use and customer friendly platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Versapay?** VersaPay gives us the detailed insight about our company’s AR and also let customer visits the portal to access their invoices information **What do you dislike about Versapay?** the time it takes for the data to be updated, and the lack of ability to apply the credits to invoices **Recommendations to others considering Versapay:** You won’t regret getting VersaPay to be implemented for your AR solution. Our company has saved an extensive amount of time and miney in man hours by switching to VersaPay! **What problems is Versapay solving and how is that benefiting you?** The benefit I realized is now customers do not need to contact us as much as before as they can now log in to their VersaPay portal ### 27. VersaPay increased our visibility for our A/R **Rating:** 4.5/5.0 stars **Reviewed by:** Austin J. | Accounts Receivable Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2020 **What do you like best about Versapay?** The A/R dashboard presents insightful information so that we can spot trends with our customers. The payment platform allows us to verify funds that we receive and offer more options to our customers. VersaPay also allows our customers to view their account history and view their invoices. **What do you dislike about Versapay?** I would like to see the customer's dashboard be more enhanced. If the customer could see their pay history in graphs like we do from the supplier side it would assist in our conversations with customers. **What problems is Versapay solving and how is that benefiting you?** We have been able to offer customers a way to view their open A/R in an enhanced way. The major benefit is having customers regulate their own A/R with minimal effort on our end. We have seen customers monitor and manage their account so well that we only have to reach out to them to thank them for being a valued customer. ### 28. VersaPay as an AR system **Rating:** 3.0/5.0 stars **Reviewed by:** Crystal S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** I like the features that VersaPay offers for automating payment notices to customers and the comment/chat feature, which allows customers to submit disputes, feedback, etc. directly in the system. **What do you dislike about Versapay?** It's a challenge to drive customer adoption. A lot of customers do not want to go to a separate website to manage their payments. Integration with my company's website has proven to be unavailable. **Recommendations to others considering Versapay:** Ask questions on the integration requirements, SLA's on technology fixes, and additional fees related to updating your customer-facing e-mail templates. **What problems is Versapay solving and how is that benefiting you?** Reporting has been solved, as well as identifying our top outstanding accounts at a glance. ### 29. When I have run into a customerissue the Support team is very helpful in solving our issues. **Rating:** 4.5/5.0 stars **Reviewed by:** Susan S. | Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2020 **What do you like best about Versapay?** Our rep and customer service are very informed on the product and inform me what needs to be done. Always willing to teach or train us on new functions. **What do you dislike about Versapay?** Not always informed of upgrades or consistent help from support staff when assistance is needed quickly. **What problems is Versapay solving and how is that benefiting you?** Offers customer 24/7 access to their account. Offers customers payment ease and options through the secure Versapay platform. During the Covid19 crisis we have had more customer sign up and utilize Versapay for paying on their accounts. Wonderful tool for collections as keeps customers informed and allows feedback from them with great ease! ### 30. The VersaPay portal is very convenient and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** It provides a means to manage account activity, print invoices and process payments at any time, without having to depend on anyone. 24/7 access, complete visibility on account, it electronically informs as soon as any new transaction is posted to the account. It's a great tool. **What do you dislike about Versapay?** It would help if several invoices can be selected and sent to print at once, instead of having to do one by one. **Recommendations to others considering Versapay:** It is worth a try as it streamlined the process of providing account information to customers, it was a great improvement. **What problems is Versapay solving and how is that benefiting you?** VersaPay allows for ease of access at all times. This is very convenient for customers and suppliers alike. It saves time, reduces workload and provides better customer service. ### 31. its simple to use for everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Versapay?** versa-pay system is simple to use and you get loads of info in one place. users like it a lot and our customers also enjoy using it and they provide good feedback as well. couldn't wish for a better system like this at the moment **What do you dislike about Versapay?** their reports are not very powerful and they need to improve upon that. I know they are doing their best to make things better at the moment. hope this helps out. **Recommendations to others considering Versapay:** versa-pay system is simple to use and you get loads of info in one place. users like it a lot and our customers also enjoy using it and they provide good feedback as well. couldn't wish for a better system like this at the moment. their reports are not very powerful and they need to improve upon that. I know they are doing their best to make things better at the moment. hope this helps out. **What problems is Versapay solving and how is that benefiting you?** we use versa pay to send invoices to customers who owe us and this is very helpful since the customers also like it and they use it a lot. it is simple to use and you get loads of info in one place. users like it a lot and our customers also enjoy using it and they provide good feedback as well. couldn't wish for a better system like this at the moment. ### 32. Helpful Tool once you understand how it works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** Customers can apply their own credits and make payments with credit card or their banking info. **What do you dislike about Versapay?** The Site is not user friendly, its hard to navigate and customers cannot short pay a credit towards a debit. If a customer has $1000 credit and a bill for $500, system will not allow the customer to use partial credit of the $1000. **Recommendations to others considering Versapay:** Good tool to assist customers, but site needs work **What problems is Versapay solving and how is that benefiting you?** Benefits once customer learns to navigate is they can do their own adjustments and pay as they need without having to involve other's assistance. As a viewer of my assigned accounts I love that I can see at a glance a snap shot of delinquent accounts to pursue. It shows me customers that need credits back (on a cod account or open account) It helps me with add on sales, sometimes when I reach out about the credit they want to buy something. ### 33. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** Looking up invoices in VersaPay is a lot easier than looking up invoices in our distribution system and is easy to navigate **What do you dislike about Versapay?** I have had a few customers complain about receiving duplicate invoices since we made the switch and have tried repeatedly to get it fixed to no avail. **What problems is Versapay solving and how is that benefiting you?** Multiple invoices will go to my customers, once in the mail and once through email. It confuses them and then they reach out to me for clarification. We have also had instances in which invoices from certain days will be sent out without any detail on the invoice and I'm unsure of why that happens. Benefits are that customers can look up invoices easily on their own and I am able to pull up an invoice without having to go into our complicated distribution software. ### 34. Credit Manager at Carrier Enterprise LLC **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Versapay?** payments show up and change the balance immediately on accounts **What do you dislike about Versapay?** too hard to make a large detailed payment - unable to add invoices in a payment if you miss one - cannot apply partial credits **What problems is Versapay solving and how is that benefiting you?** all accounts were turned on paper invoices at one point and then at another point all were taken off and several of my customers do not look at their emailed invoices resulting in no payments ### 35. VersaPay ARC review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Versapay?** Web interface, conversation logging, account control **What do you dislike about Versapay?** Integration capabilities. Lack of customization. **What problems is Versapay solving and how is that benefiting you?** Customer visibility to their payables, invoice distribution, payment options ### 36. Good System but Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2020 **What do you like best about Versapay?** The ability to view and print invoice, process ach payments and credit card payments. I also like the functionality to view payment application history and download an excel report for it. **What do you dislike about Versapay?** Not being able to see the total invoices selected on the selection screen and after you select pay. I also think there needs to be an easier way to see statements and invoices. There needs to be a tab just for statements and invoices **What problems is Versapay solving and how is that benefiting you?** Working with VersaPay ARC to correct and reflect the total amount on the selection screen and after you click submit ### 37. The process has been smooth . There a few little hiccups that need improving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2020 **What do you like best about Versapay?** The synchronization of our company system with Versa Pay and the ease for the customers **What do you dislike about Versapay?** there are not enough detailed billing information option for customer with multiple bill to's **What problems is Versapay solving and how is that benefiting you?** The customer service is good when you get a live person. not a fan of the bot. Less customer requesting billing be emailed. ### 38. Excellent site I enjoy being able to process payments, send invoices and send statements. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** Being able to process payments real-time. **What do you dislike about Versapay?** The loading time! It takes forever to click in an account and load account history. **Recommendations to others considering Versapay:** Make sure that customers understand that if they are marking invoices for payment that they choose mark invoices before moving to the next page of invoices. **What problems is Versapay solving and how is that benefiting you?** Sending bulk invoices by checking all of the invoices and creating a PDF. Benefits include customer satisfaction. Customers enjoy being able to log into their account and view their invoices and make payments. ### 39. Very easy to use and review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** Ability to look at all invoices and review them. **What do you dislike about Versapay?** Sometimes difficult to determine what is due and what is paid **What problems is Versapay solving and how is that benefiting you?** Able to review accounts and help account holders determine what invoices need to be paid. ### 40. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** Interface is clean, customers are able to use without issue. **What do you dislike about Versapay?** More fine-grained control over email delivery, self serve email template customization **What problems is Versapay solving and how is that benefiting you?** Automate invoice delivery, collections ### 41. VersaPay is a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** I like that everything is all in the same place. **What do you dislike about Versapay?** I have not found anything that I dislike. **What problems is Versapay solving and how is that benefiting you?** I use VersaPay to research corporate accounts. It is great to have all conversations and information on our accounts in one place. ### 42. Great product theys **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2020 **What do you like best about Versapay?** simplicity in using the platform really makes life easy **What do you dislike about Versapay?** the search function can be a little wonky if I don't have the customer acct number **Recommendations to others considering Versapay:** just esplain how easy it is **What problems is Versapay solving and how is that benefiting you?** easy lookups and getting information for the customers ### 43. Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2020 **What do you like best about Versapay?** The software is intuitive. It's easy to navigate and functionality is easy to use. The customers that use this product are happy with it's use. **What do you dislike about Versapay?** Standard reporting needs to be increased **What problems is Versapay solving and how is that benefiting you?** Online billing, collaborative with our customers ### 44. VersaPay review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2020 **What do you like best about Versapay?** Ease to use and with a friendly interface. **What do you dislike about Versapay?** I disliked the implementation and integration. **What problems is Versapay solving and how is that benefiting you?** Automated notifications ### 45. Versapay Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Julian L. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2019 **What do you like best about Versapay?** The dashboard and user level integration. It made it easy to see how the company's DSO is trending and very easy to identify problem accounts. **What do you dislike about Versapay?** Integration phase with accounting software. There were many glitches in the total accounts receivable being reported for the customer. Could not launch early as the total was not agreeing with the subledger in the accounting platform. **Recommendations to others considering Versapay:** Be sure to identify exactly how your accounting platform works so that during the integration phase the VERSAPAY team and the accounting software team can integrate correctly. **What problems is Versapay solving and how is that benefiting you?** easier for customers to make payments, collectors easily able to identify problem accounts, on-line platform, efficiency in working on problem accounts rather than the easier accounts. ## Versapay Discussions - [What is Yay pay?](https://www.g2.com/discussions/versapay-what-is-yay-pay) - [What is VersaPay ARC?](https://www.g2.com/discussions/what-is-versapay-arc) - [Is VersaPay legit?](https://www.g2.com/discussions/is-versapay-legit) - [What does VersaPay do?](https://www.g2.com/discussions/what-does-versapay-do) - [View Versapay pricing details and edition comparison](https://www.g2.com/products/versapay/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A27%3A10+-0500&secure%5Bsession_id%5D=56b4d36e-8468-4a99-a676-5146b6414b2e&secure%5Btoken%5D=2a227c9b3f430717504d7f665689defec3e8a5dd394108de0f523b5c7d258ea2&format=llm_user) ## Versapay Integrations - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## Versapay Features **Customer Credit** - Credit Limits - Credit History - Credit Limits Adjustment - Integration with Credit Rating Agencies - Credit Limit Suspension **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Reporting** - Status - Customer Credit - History **Invoice Matching** - Incomplete Payments - Match Invoices and Payments - Errors and Adjustments - Cash Application **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Integrations** - Accounting - ERP - CPM **Collections** - Late Payments - Disputed Transactions - Personalized Customer Messaging - Customer Profiles **Payment Options** - Multi-Currency - Online payment portal **Transactions** - Credits - Invoices - Payments **Analytics** - At Risk Customers - Esimated vs Actual Receipts - Collections Effectiveness - Scaleability - Artificial Intelligence - Compliance Control **Security** - POS Verification **Workflows** - Approvals - Reconciliation **Self Service** - Customer Portal - Financial Documents **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Credit and Collections** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics ## Top Versapay Alternatives - [Quadient Accounts Receivable](https://www.g2.com/products/quadient-accounts-receivable/reviews) - 4.4/5.0 (154 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (398 reviews) - [HighRadius Accounts Receivables](https://www.g2.com/products/highradius-corporation/reviews) - 4.3/5.0 (237 reviews)