vClerk Reviews & Product Details

i love how i can guide with either video chat or live chat my customer to complete the purchase without getting lost in the process, it's just like if the customers are really in the local Review collected by and hosted on G2.com.

there's nothing to dislike here, i mean the prices are fair there's a forever free plan, super easy just one-click installation, there's so many features that are yet to be used by me Review collected by and hosted on G2.com.

I appreciate how I can help my customers make their purchases without getting stuck with in processes by guiding them via video calling or live chat; it's as if they were in the store. Review collected by and hosted on G2.com.

There aren't many drawbacks, but it lacks a crucial feature: compatibility for Android operating systems and customising. Review collected by and hosted on G2.com.

Stability during the communication process Review collected by and hosted on G2.com.

Actually i do not see any important factor why i do not like the app Review collected by and hosted on G2.com.

The best thing about this software is that it asks for occasional customer feedback which helps in improving the future aspects.

Also, the live chat system of vClerk is very beneficial in connecting with the colleagues.

Personalisation of features and its video content is extremely beneficial and helpful. Review collected by and hosted on G2.com.

Though there are not much cons of this software but the only thing which lacks is its support of multiple platforms and operating systems like Ios and Android.

Another thing I don't like is that it doesn't support customisations. Review collected by and hosted on G2.com.

Display your products, make the checkout process easier, reduce drop-offs, and eliminate return requests. Allow your candidates to contact you openly and honestly. Review collected by and hosted on G2.com.

it is more suitable if you look for pricing and GUI Review collected by and hosted on G2.com.

Live and interactive embedded chat system which helps in connecting with our colleagues for swift transfer of information is the best feature of this software. Also the whole process of seeking customer feedback to improve customer experience is the best. Review collected by and hosted on G2.com.

The software isn't the best option if you are looking for customisations. Sometimes, I feel there are some value gaps in the software which cannot be filled without customisations and that is something i dont like about this software Review collected by and hosted on G2.com.

Make it easier for your customers to buy what they are searching for by showcasing and comparing products and their features Review collected by and hosted on G2.com.

supports only text chats no support on video calling Review collected by and hosted on G2.com.

vClerk best part I like that whatever I'm thinking for the product buying time can see them and ask the users to show what clarification I need when buying products process. Review collected by and hosted on G2.com.

It's monthly pricing model too much costly if you are not a daily online buyer. Review collected by and hosted on G2.com.

The dashboard that gives a clear overview & easy to operate. Review collected by and hosted on G2.com.

Nothing to mentioned, i like everything of vClerk Review collected by and hosted on G2.com.

vClerk drives retailer loyalty and conversions by recreating an in-store experience for your online customers. Review collected by and hosted on G2.com.

With any flavor of B2C video, connectivity depends on a customer's device and bandwidth — and in some cases, we've been unable to connect with our shoppers in the way we'd like to. Review collected by and hosted on G2.com.