# vClerk Reviews **Vendor:** vClerk **Category:** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) **Average Rating:** 4.2/5.0 **Total Reviews:** 13 ## About vClerk Video shopping is WAY MORE than just embedding product videos! With live video calling and face-to-face chatting, it allows you to truly connect with your customers and offer them the shopping experience they deserve… From personalised recommendations and showing how awesome your products are, to answering all the “difficult questions” like… if you accept a certain payment method and how long it will take to get shipped. Reduce cart abandonment and returns, increase customer loyalty and boost your sales in an unprecedented level. VClerk will do these for you. Just try it! ## vClerk Reviews ### 1. vclerk is really unique in what it provides right now **Rating:** 5.0/5.0 stars **Reviewed by:** Osama Youssf Y. | AWS re/Start, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2021 **What do you like best about vClerk?** i love how i can guide with either video chat or live chat my customer to complete the purchase without getting lost in the process, it's just like if the customers are really in the local **What do you dislike about vClerk?** there's nothing to dislike here, i mean the prices are fair there's a forever free plan, super easy just one-click installation, there's so many features that are yet to be used by me **Recommendations to others considering vClerk:** i reccommend vClerk to anyone who want their business to thrive **What problems is vClerk solving and how is that benefiting you?** vClerk have solved me many issues, one of them the confusion of customer that need to ask a question about tiny detail which they might not make them complete the purchase order, and being able to chat and guide them through the processes is really great ### 2. vClerk Review **Rating:** 4.5/5.0 stars **Reviewed by:** Arwa M. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about vClerk?** I appreciate how I can help my customers make their purchases without getting stuck with in processes by guiding them via video calling or live chat; it's as if they were in the store. **What do you dislike about vClerk?** There aren't many drawbacks, but it lacks a crucial feature: compatibility for Android operating systems and customising. **What problems is vClerk solving and how is that benefiting you?** that I am capable of guiding and supporting my customers through the checkout process and assisting them in completing their transaction in the same way that I would in a traditional shop ### 3. IT is a Safe communication opción in these times where biosecurity is importante **Rating:** 4.0/5.0 stars **Reviewed by:** Agustin G. | PRODUCT MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about vClerk?** Stability during the communication process **What do you dislike about vClerk?** Actually i do not see any important factor why i do not like the app **Recommendations to others considering vClerk:** I have used it personally **What problems is vClerk solving and how is that benefiting you?** Save Time and money Whiteboard effective interactive communication between Stakeholders ### 4. vClerk Review **Rating:** 3.5/5.0 stars **Reviewed by:** Mansi G. | SDET - Backend, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about vClerk?** The best thing about this software is that it asks for occasional customer feedback which helps in improving the future aspects. Also, the live chat system of vClerk is very beneficial in connecting with the colleagues. Personalisation of features and its video content is extremely beneficial and helpful. **What do you dislike about vClerk?** Though there are not much cons of this software but the only thing which lacks is its support of multiple platforms and operating systems like Ios and Android. Another thing I don't like is that it doesn't support customisations. **Recommendations to others considering vClerk:** Must try **What problems is vClerk solving and how is that benefiting you?** I have been frequently using vClerk for professional meetings with clients as well as interacing with different business agencies. This software is extremely beneficial when it comes to Email and live support. ### 5. live shopping **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed E. | Service Supervision Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about vClerk?** Display your products, make the checkout process easier, reduce drop-offs, and eliminate return requests. Allow your candidates to contact you openly and honestly. **What do you dislike about vClerk?** it is more suitable if you look for pricing and GUI **Recommendations to others considering vClerk:** It is the newest idea to shopping and Booking Appointments **What problems is vClerk solving and how is that benefiting you?** It is a fantastic feature that is the first one I used a website like that, and it let you make a face-to-face video chat and search for showcasing and comparing products and their features. ### 6. vClerk Review **Rating:** 4.0/5.0 stars **Reviewed by:** Vaibhav G. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about vClerk?** Live and interactive embedded chat system which helps in connecting with our colleagues for swift transfer of information is the best feature of this software. Also the whole process of seeking customer feedback to improve customer experience is the best. **What do you dislike about vClerk?** The software isn't the best option if you are looking for customisations. Sometimes, I feel there are some value gaps in the software which cannot be filled without customisations and that is something i dont like about this software **What problems is vClerk solving and how is that benefiting you?** I extensively use vClerk for my professional meetings with colleagues and different business stakeholders. ### 7. ease of use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about vClerk?** Make it easier for your customers to buy what they are searching for by showcasing and comparing products and their features **What do you dislike about vClerk?** supports only text chats no support on video calling **Recommendations to others considering vClerk:** great tool, from personalised recommendations and showing how awesome your products are, to answering all the “difficult questions” , would recommend to others for use. easy to deploy and user-friendliness is the best aspect that makes it more useful **What problems is vClerk solving and how is that benefiting you?** Guide and support your customers through the checkout process and help them complete their purchase as you would in a regular store. No links and no new windows – it all happens in your regular checkout process. ### 8. vClerk uses Review **Rating:** 5.0/5.0 stars **Reviewed by:** Bhavik L. | Sr. PROJECT MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about vClerk?** vClerk best part I like that whatever I'm thinking for the product buying time can see them and ask the users to show what clarification I need when buying products process. **What do you dislike about vClerk?** It's monthly pricing model too much costly if you are not a daily online buyer. **What problems is vClerk solving and how is that benefiting you?** It's help me to decide for what I'm going to buy. ### 9. AI for e-commerce **Rating:** 2.5/5.0 stars **Reviewed by:** kamal S. | Deputy Assistant Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about vClerk?** The dashboard that gives a clear overview & easy to operate. **What do you dislike about vClerk?** Nothing to mentioned, i like everything of vClerk **What problems is vClerk solving and how is that benefiting you?** VClerk supported the e-commerce to increase their cart value,value & rate as well. ### 10. Online Video Shopping Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about vClerk?** vClerk drives retailer loyalty and conversions by recreating an in-store experience for your online customers. **What do you dislike about vClerk?** With any flavor of B2C video, connectivity depends on a customer's device and bandwidth — and in some cases, we've been unable to connect with our shoppers in the way we'd like to. **What problems is vClerk solving and how is that benefiting you?** Integrating a video platform compatible with your commerce site can be challenging. Still, vClerk offers a plugin that was seamlessly merged with the backend of our site and required little developer resources to deploy. ### 11. Highly recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about vClerk?** The first tool I use for video shopping. Live chat is beneficial and works flawlessly. **What do you dislike about vClerk?** I have not had any problems using this tool. Monthly pricing is a little high. **What problems is vClerk solving and how is that benefiting you?** Interactive e-commerce. Fast communication. Increases sales. ### 12. Works Amazingly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about vClerk?** The live chat and messaging functions are very helpful! **What do you dislike about vClerk?** Sometimes there are hiccups in the system, but nothing out of line. **Recommendations to others considering vClerk:** It's a wonderful service! **What problems is vClerk solving and how is that benefiting you?** Being able to connect with our users for any questions they may have. ### 13. Good experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about vClerk?** vclerk is a good tool with a good User experience **What do you dislike about vClerk?** Not always the most efficient tool, can be slow **What problems is vClerk solving and how is that benefiting you?** using for video conferencing across business ## vClerk Discussions - [What is vClerk used for?](https://www.g2.com/discussions/what-is-vclerk-used-for) - [View vClerk pricing details and edition comparison](https://www.g2.com/products/vclerk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+15%3A34%3A38+-0500&secure%5Bsession_id%5D=0e25b0ad-28f9-4431-b687-3d27bd8a83c1&secure%5Btoken%5D=8e9a884d72a50386119b1a217a85566405203f049f19caf766db4c6e6e9679bc&format=llm_user) ## vClerk Features **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Software Type** - Mobile - Browser Application - Desktop Application **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top vClerk Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,375 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,377 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,636 reviews)