Its best to use. but not as much as useful we can use ot easily Review collected by and hosted on G2.com.
using application is bit difficult. and some dropdown are not easy to use. Review collected by and hosted on G2.com.
The software itself is easy to use and understand. Responsive alert calling centre and a system to entrust the safety of our workers with when lone working Review collected by and hosted on G2.com.
Nothing yet, I was looking for a system that is easy to install and use and found it Review collected by and hosted on G2.com.
Vatix is a system that I use daily in my role within a charity employing around 1000 staff that supports children and adults with a variety of disabilities. From the outset the team at Vatix really understood our requirements taking time to understand the processes that were previously in place and how these could be integrated into an online system. The amount of admin time spent as a result of implementation of Vatix has reduced drastically and day to day management of incidents has improved with the ability to upload documentation, photos and locations with ease. The wider organisation have adapted to implementation of the new system with ease and Vatix also provide a number of training tools to support with this. The 'chat' function is also a really helpful function. The analytics area of the system is really powerful with numerous means of filtering to produce statistics and graphs instantly. Customer service is very responsive and the support from Matty, our Customer Success Team Lead, has been outstanding. Review collected by and hosted on G2.com.
As users can only be a member of one team it can be challenging sharing incidents with staff who are accountable for more than one team. Review collected by and hosted on G2.com.
From initial sales discussion through to full system implementation, the team at Vatix were incredibly supportive every step of the way.
The Vatix protector app is incredibly easy to use and the administrative portal is simple to navigate to add users.
The support afforded to navigate a quality roll out was tailored to meet our organisational constraints and the provision of videos to support staff training was greatly appreciated.
The implementation into our business was seamless and it was a project filled with enjoyment. As a Group HSE Manager, the software covers all bases for lone working and protects those operatives who are public facing. Review collected by and hosted on G2.com.
We are yet to identify any constraints. Any queries are quickly answered honestly from the support team. Review collected by and hosted on G2.com.
Vatix stood out to us as the modern, easy-to-use platform with an intuitive design that makes adoption simple. The collaboration tools are a game-changer—you can tag colleagues in notes, making teamwork and follow-ups seamless. It’s also one of the most customisable systems we’ve used, allowing us to shape it around our own processes rather than adapting to rigid workflows. The reporting capabilities are top-tier, with a variety of chart types and data visualisations that make monthly reporting effortless. We recently analysed our usage and found that Vatix has reduced the time spent across our team on admin-related tasks by 70%, which is a game changer—it means we can focus more on being on the frontline with our people instead of getting bogged down in paperwork. Review collected by and hosted on G2.com.
There’s a slight learning curve when setting up custom workflows, but once configured, everything runs smoothly. It would also be great to see even more third-party integrations in the future. Review collected by and hosted on G2.com.
Previously our accident system was made up of various paper and electronic Word based forms and spreadsheets for tracking the accident data. The switch to Vatix has enabled us to compile the data all in one place. It is simple and easy to add and manage accident reports as the system is very user friendly. It's great for adding attachments to your report such as photos and risk assessments. The dashboard view allows you to see all your accident data at a glance. If we have any queries we always receive prompt replies and great customer service help. Review collected by and hosted on G2.com.
I don't have any issues with Vatix as the customer service team have added any extra adjustments we needed to make it work for our company. Review collected by and hosted on G2.com.
Our teams are busy, they lone work in various environments, in the community and in peoples homes, having a system that is so easy to use, yet so effective not only ensures that we are keeping our teams safe, we are also not giving them additional complex systems to manage on top of their day. I have circa 25 users of the lone working system. The previous system was ineffective and used poorly due to its complexity, however with the ease of using Vatix, my team use it without fail. Now that I have got to grips with the back ofice system, that is really simple as well! Review collected by and hosted on G2.com.
There is not much to dislike to be honest, the system works and the communication between us all has been great. I found some of the onboarding a little time consuming, however Vatix did all they could to help with that. Review collected by and hosted on G2.com.
Vatix is built to Tetrinics independent requirements with the help of very friendly skilled staff delivering very good training support. The product has been well received by employees who are now actively involved in reporting incidents. This promotes a safer working environment. Ease of use has established great foundations of improvement. Excellent customer support has made the transition easy from our old system. Review collected by and hosted on G2.com.
I would like to have an option of the live data not being shown in certain areas of the business due to data control. This was discussed when our platform was built. Also, this customer feedback form could be a lot simpler to navigate through the format. This would be why we do not get more reviews. Review collected by and hosted on G2.com.
Ease of use. Accessibility. Customer support. Review collected by and hosted on G2.com.
Training roll out with our three allocated sessions felt a bit rushed. Review collected by and hosted on G2.com.
Vatix provides an excellent system for us to ensure our team of lone workers are kept as safe as possible when working remotely across the UK. The staff themselves have really engaged with the system due to its ease of use and convenience. I am able to monitor their usage easily from our Head Office via the Admin access and have benefitted greatly from the technical support of the Vatix support staff and personal contact with our Vatix Account Manager. All queries are dealt with very quickly, and our workers feel safer knowing they have assistance only a button away should they require it. Review collected by and hosted on G2.com.
I have no negative experience of using Vatix Review collected by and hosted on G2.com.
Pricing provided by Vatix.