VAMS Reviews & Product Details

VAMS is the World’s largest Visitor Management Platform that manages over 100+mn annual check-ins. It is a fit-for-purpose solution in public buildings—chiefly, commercial and corporate institutes. We understand "people flow." We customize public access. We accelerate daily schedules. We adapt to your technology. Our visitor access management systems integrate with many third-party applications. Secure: Our solution keeps vigil and ensures data privacy for visitors Safe: Our solution transforms your workplace into a caregiving one Efficient: Our solution saves time at doors and gateways Seamless: Our central dashboard dispenses data insights everywhere Brand: A digital publicist: Giving professional gravitas

Seller

VAMS Global Inc

Discussions

VAMS Community

Languages Supported

Arabic, German, English, French, Hindi, Italian, Marathi, Portuguese, Spanish

Solution Type

Best-of-Breed

Overview by

Deepak Mehta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 409 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

VAMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is VAMS, and what problem is it built to solve?

VAMS is a visitor management system for commercial and corporate institutions, built to help manage visitor access. Its description also notes integrations with Aadhaar, CoWIN, and other third-party applications.

What languages does VAMS support?

VAMS supports 9 languages: Arabic, English, French, German, Hindi, and others.

What company sizes and industries is VAMS the best fit for?

VAMS appears across small businesses, mid-market organizations, and enterprises, with users also concentrated in several industries. The strongest fit signals are in these segments:

Company sizes: Small businesses, mid-market organizations, and enterprises.
Industries: Pharmaceuticals, information technology and services, commercial real estate and real estate, banking and financial services, and computer and network security.

How long does it take to implement VAMS across a team?

Implementation is most often reported as taking less than a day, though some teams describe longer rollouts. The reported timing clusters include:

Time to go live	Relative frequency
Less than 1 day	Most common
Less than 1 month	Also frequently reported
1–3 months	Reported less often
3–6 months	Reported occasionally
6–12 months	Reported rarely
More than 12 months	Reported rarely

What customer support options does VAMS provide, and how do users find the overall support experience?

VAMS provides support through chat and email/help desk, including 24/7 live-rep support. Users often describe the team as responsive and helpful, particularly when resolving technical issues, though some report delays or difficulty reaching support at busy times.

What features or capabilities could make VAMS even more useful?

Users would find VAMS more useful with a more polished, responsive experience and greater flexibility to tailor workflows and outputs. Recurring improvement requests include:

Interface and performance: Modernize the interface and reduce slowdowns, hangs, and delays.
Customization: Make visitor forms, passes, settings, and reports easier to tailor to each organization.
Feature flexibility: Expand capabilities and make configuration changes easier to manage.

Is VAMS considered safe and secure for handling data?

VAMS is used to capture visitor details, verify identities, and maintain traceable entry records, which users value for managing access and improving visibility into who is on site. Authentication options and visitor controls, such as OTP checks and blocking unwanted visitors, are also part of that security experience. Some users raise data-security concerns, so organizations should assess the product against their own security requirements.

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Jammu D.

depot manager

Small-Business (50 or fewer emp.)

6/8/2024

"it is very useful for any office for visitor entries as well as any type of inward and outward entries"

4.5/5

What do you like best about VAMS?

Best for visitor entries, as well as drivers entries. Review collected by and hosted on G2.com.

What do you dislike about VAMS?

nothing, this is very helpful for daily operations at our warehouse. Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Hello Jammu, Thank you for your positive review! We're pleased to hear that VAMS is useful for managing visitor and driver entries and that it supports your daily operations effectively. We're glad it helps you maintain all entries and provides comprehensive reports. Your feedback is greatly appreciated!

saurabh k.

Small-Business (50 or fewer emp.)

Originally submitted 10/16/2023

"Excillant"

3.5/5

What do you like best about VAMS?

opertating very easly,every one can handle easly. Review collected by and hosted on G2.com.

What do you dislike about VAMS?

its work only online,when the internet is nott working, then the softwere is not working Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Dear Saurabh,

Thank you for your review. We're delighted to hear that you find VAMS easy to use.

We value your input regarding offline software functionality, and we'll certainly take it into account as we strive to enhance our software.

Thank you for selecting VAMS!

Abhineet P.

Software Developer

Enterprise (> 1000 emp.)

6/7/2024

"Excellent service was provided by both the support team and the tech team."

4.5/5

What do you like best about VAMS?

The technical skills are excellent and sppoprt is available 24 hours Review collected by and hosted on G2.com.

What do you dislike about VAMS?

urgent calls is need to enhance at the support team. Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Hello Abhineet, Thank you for your review! We're glad to hear you appreciate our technical skills and 24-hour support. We note your feedback on improving urgent call handling and will work on enhancing this aspect. It's great to know VAMS is helping with smooth visitor entry and data collection. Thank you for your valuable feedback and continued support!

Nandkishor J.

Cluster IT Manager

Mid-Market (51-1000 emp.)

4/15/2024

"Feed back"

5/5

What do you like best about VAMS?

A user-friendly system is intuitive, efficient, and accessible, allowing users to accomplish tasks or goals with minimal effort and frustration Review collected by and hosted on G2.com.

What do you dislike about VAMS?

All the opations are usefull, logical workflows, and consideration for the diverse needs and abilities of users. Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Hello Nandkishor J., Thank you for the feedback! We're glad to hear that you find VAMS user-friendly and appreciate its workflows. If you ever need any assistance, don't hesitate to contact our support team. We appreciate you choosing VAMS.

Santosh H.

Security Officer

Mid-Market (51-1000 emp.)

3/13/2024

"VAMS is Secure visitor management system"

5/5

What do you like best about VAMS?

VAMS have web plus app based solution so can using the software in tablet as well and look good at Security desk like digital registration process. Review collected by and hosted on G2.com.

What do you dislike about VAMS?

Sometimes app works slow due to network issues but its manageable. Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Hello Santosh, Thank you for your positive review. We're glad you appreciate VAMS's web and app-based solution for tablet use, enhancing the digital registration process at security desks. At VAMS, we're committed to providing a secure visitor management system that meets your needs. Your feedback helps us continuously improve our services.

Thank you for choosing VAMS.

Anil Kumar k.

Executive Adminstration

Small-Business (50 or fewer emp.)

5/30/2024

"Outstanding"

4/5

What do you like best about VAMS?

ease of understanding and use, implementation Review collected by and hosted on G2.com.

What do you dislike about VAMS?

lot of features, ease of integration and use Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Hello Anil, Thank you for your feedback! We're glad to hear that you find VAMS easy to understand and use, and that it simplifies maintaining your guest list. We appreciate your input on the feature set and integration, and we're always looking for ways to improve.

Thanks again for choosing VAMS.

Nidhi K.

Receptionist

Mid-Market (51-1000 emp.)

3/13/2024

"VAMS BEST VISITOR MANAGEMENT SYSTEM"

4/5

What do you like best about VAMS?

VAMS has Authentication option to get visitor register so we don't enter visitor details again and again once the visitor register. Review collected by and hosted on G2.com.

What do you dislike about VAMS?

There is nothing to dislike in VAMS but sometimes its gets slow because of network issues. Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Hello Nidhi, Thanks for the positive feedback on VAMS! We're delighted that you find our authentication feature useful in streamlining visitor registration. We're actively addressing any network-related slowdowns to ensure smooth performance.

Your feedback helps us improve and simplify visitor management. Thank you for choosing VAMS.

Ganesh D.

Enterprise (> 1000 emp.)

3/5/2024

"Best App for authentication"

4/5

What do you like best about VAMS?

Easy to use & understand. user friendly. Review collected by and hosted on G2.com.

What do you dislike about VAMS?

retrieve time should reduced.sms response time should less. Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Hello Ganesh, Thank you for your positive feedback on VAMS! We're glad you find it easy to use. Your input is invaluable to us as we strive to improve our service.

Vinod S.

Asst Manager - Corporte IT

Enterprise (> 1000 emp.)

Originally submitted 10/31/2022

"VAMS Review"

5/5

What do you like best about VAMS?

Regarding resolving issues in short time and supporting in us in weekend. Thank you for your timely support in issue Review collected by and hosted on G2.com.

What do you dislike about VAMS?

Most of the time VAMS landline numbers is busy Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Hello Vinod, thank you for the review! We're happy to hear that our team has been able to resolve any issues you have experienced in a timely manner.

We apologize for any inconvenience you may have experienced in reaching us via our landline numbers. We are constantly working to improve our communication channels. In addition to our landline numbers, we encourage you to also reach out to us via email at hello@vamsglobal.com or through our website's contact form for a prompt response.

We appreciate your feedback and are always striving to provide the best possible service to our customers. Thank you for choosing VAMS!

Vijairam Y.

Manager - Human Resource

Mid-Market (51-1000 emp.)

Originally submitted 11/28/2022

"VAMS Review"

4.5/5

What do you like best about VAMS?

Simple and yet practically efficient tool Review collected by and hosted on G2.com.

What do you dislike about VAMS?

The flow of information and lack of bulk upload for contractors still not available Review collected by and hosted on G2.com.

Response from Samiksha Hajare of VAMS

Hello Vijairam, thank you for your review! We are happy to hear that you find VAMS easy to use and efficient in tracking daily contract employees, with real-time data visibility.

We apologize for any inconvenience caused by the flow of information and lack of bulk upload for contractors. We're constantly working to improve our platform and appreciate your feedback, which will help us make VAMS even better.

Thank you for your support, and please don't hesitate to contact us if you have any further feedback or questions.