VALT Reviews & Product Details

VALT possesses a system that rarely encounters any problems. The only issue we faced was the synchronization of time stamps on cameras. They promptly provided a solution to overcome this lag time from viewing to laptop. Review collected by and hosted on G2.com.

The customer support is highly responsive but sometimes overlooks features and fails to provide satisfactory solutions. Occasional glitches and technical issues have also hindered the functioning of the software. Review collected by and hosted on G2.com.

When we (the Children's Advocacy Center) were moving location, we knew it was time to spend money on a quality recording system for our Forensic Interviews. VALT immediately replied with beneficial information and the cost to install for our project. They explained everything very well. It was easy to understand what they had to offer. They walked us through everything and helped us get trained well on their system. The support staff have been excellent; they are always delightful to work with. They usually figure out any problems and then explain the issue and the fix they applied. They have excellent customer service and a great product. Review collected by and hosted on G2.com.

There is not too much to dislike. I am having trouble even thinking of something. The only issue we have had with VALT is syncing up the time stamp on the covert and overhead cameras. They seem to have a robust system, and we don't have any issues. Review collected by and hosted on G2.com.

I appreciate the flexibility of the system in regards to locations of use. As long as we have a laptop and a camera, we can view, record and debrief from any location. Review collected by and hosted on G2.com.

Lagtime from live (viewed from a one-way glass control room) to viewing on a laptop. I understand this is due to the time it takes for the signal to go through the entire network. I appreciate the VALT folks provided a solution to this issue. Review collected by and hosted on G2.com.

VALT creates software to capture video for training, law, etc. It could be especially useful for a nursing simulation. Review collected by and hosted on G2.com.

Some parts of the software can seem a little complicated for the average folk. However, through some trainings, it is straightforward. Review collected by and hosted on G2.com.

When I started my position over a decade ago, our counseling education clinic was using a sports analysis system to record their sessions. That system was getting old, and we replaced it with a security video system. As we used the security video system, it always felt like we were trying to pound an oversized square peg into a small round hole. As we were very dissatisfied with that system, I started looking again for a video system for our clinic. This is when I found Intelligent Video Systems. After a demo and talking with the folks at IVS, we decided that this was the system we really needed a few years before. Our first installation was pre-VALT, but it was vastly superior solution for our clinic. At that time, IVS as a company was just starting to grow. When the VALT system was introduced, implementing it on our users' computers was even easier than before. This system allows for live viewing of the session, watching the recording later, and adding tags both live and when reviewing. Recordings can be scheduled to start and end automatically, or they can be started and stopped manually. Overall, this system has been easier for me to support than the previous security video system. I liked the VALT system so much that when our literacy clinic was having some struggles with a system designed for classroom use (I was not involved in the original selection of that system), that I was able to convince the literacy clinic to implement a VALT system, which actually ended up meeting their needs better, at about a third of the cost of the previous system. Review collected by and hosted on G2.com.

The one downside I currently see about VALT is that when something happens to the system and it needs attention (which is not very often), that as the company has grown, the wait time for technical support has increased a bit. In retrospect, I was spoiled when IVS as a company was smaller, I knew the main set of employees, and could get help by just emailing or calling them up. As IVS has gone through these growing pains, they have adjusted by increasing the number of staff available for technical support, and support time frames are constantly improving. I will say though that the quality of technical support has always be very good. Review collected by and hosted on G2.com.

It is so user-friendly. I can start new people using it with very little instruction. Review collected by and hosted on G2.com.

I wish I could change access categories for multiple users at one time instead of individually. Review collected by and hosted on G2.com.

Could based recording and easy physcial quick start with button in room Review collected by and hosted on G2.com.

Pretty stable system. Talkback over speaker system could be a bit better and little quirks in software from time to tim. Review collected by and hosted on G2.com.