VALT has given us the state of the art technology we needed to train new counselors. It does everything we need it to be able to do, and we are so happy to have this tool for working with our students. We also have loved working with the VALT staff. They are super helpful, and when I have had any technical issue, they have solved it within a few minutes. We also have made suggestions for the future, which they then built into subsequent upgrades. When we chose VALT, we reviewed a half dozen or so similar type companies, and none were able to do all that VALT offered for the price that they offer it. It is worth every penny we spend. When I give tours to new students, I get to highlight the equipment we have, and then also show them how we are able to put comments directly in videos, cut videos to make skills demonstration clips, use the bug in the ear tech for supervision, and just how easy it is to start and stop recordings (with multiple options for doing so). This is a big selling point for new students.

VALT possesses a system that rarely encounters any problems. The only issue we faced was the synchronization of time stamps on cameras. They promptly provided a solution to overcome this lag time from viewing to laptop.

When we (the Children's Advocacy Center) were moving location, we knew it was time to spend money on a quality recording system for our Forensic Interviews. VALT immediately replied with beneficial information and the cost to install for our project. They explained everything very well. It was easy to understand what they had to offer. They walked us through everything and helped us get trained well on their system. The support staff have been excellent; they are always delightful to work with. They usually figure out any problems and then explain the issue and the fix they applied. They have excellent customer service and a great product.