Greg S.
GS
Greg S.
Managing Director
Small-Business (50 or fewer emp.)
"Non-existent customer service"
0/5
What do you like best about Valogix Inventory Planner?

It did what it set out to do in 2012 when we implemented but never evolved. It worked with SAP B1, so there was some efficiency there. I liked being able to query the database direct in Excel, but later reaslise that I shouldn't have to further manipulate the date in Excel if it provided better functionality natively. Review collected by and hosted on G2.com.

What do you dislike about Valogix Inventory Planner?

Non-existent customer service. Last year, we planned to move our on-prem server to Azure, and upgrade SAP B1 from 9.3 to 10. After reaching out to Valogix to see if they support this, I was told they had a cloud/browser version. I was provided basic information and then a full demo. I had to provide our demo database to see if it was supported and now, 178 days later, I’ve had no reply. I gave up on their browser version so reached out to customer service again about just keeping Valogix add-on built into SAP and have that move over to the new Azure build. 158 days later, still no reply to the original or follow up email. Review collected by and hosted on G2.com.

Assem H.
AH
Assem H.
Customer Service Agent
Mid-Market (51-1000 emp.)
"Imapct of Valogix"
4.5/5
What do you like best about Valogix Inventory Planner?

is cost-effective and it is sure to be in your budget and give you your value's worth and automate a lot of your tasks. Integrates with NetSuite to include all your demand, supply, item, and location data. Automatically determines seasonality for items. does not take seconds to perform a simple task and makes you wait for a long time so this software is amazing. Review collected by and hosted on G2.com.

What do you dislike about Valogix Inventory Planner?

The UI for their product is not good. Does not support multiple units of measure well.it can be better in the previous concerns as we would like to see improvements in this area Review collected by and hosted on G2.com.

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