--- title: USU Software Asset Management Reviews meta_title: 'USU Software Asset Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 42 reviews by the users' company size, role or industry to find out how USU Software Asset Management works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 42 scale: '5' date_modified: '2026-10-13' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

USU Software Asset Management Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional quality of USU Software Asset Management, noting its reliability and in-depth analysis across platforms. (5 mentions)
Users value the comprehensive asset management capabilities of USU Software Asset Management for effective lifecycle management. (4 mentions)
Users find the ease of use of USU Software Asset Management enhances management and reporting of assets effectively. (4 mentions)
Users value the seamless integrations with RMM and cloud services, enhancing monitoring and efficiency significantly. (3 mentions)
Users value the exceptional monitoring capabilities of USU Software Asset Management, appreciating its seamless integration and analysis depth. (3 mentions)
Users find the initial setup complicated and require significant internal resources, affecting efficiency and support processes. (2 mentions)
Users find the inadequate reporting capabilities challenging, as creating custom reports is cumbersome and time-consuming. (1 mentions)
Users express concerns over integration issues with USU, highlighting the need for improvements in technical support efficiency. (1 mentions)
Users feel that limited automation in USU Software Asset Management hinders efficiency in managing obsolete data cleanup. (1 mentions)
Users find the limited customization in USU Software Asset Management hinders efficient reporting and creates inefficiencies in workflow. (1 mentions)

5 Pros or Advantages of USU Software Asset Management

5 Cons or Disadvantages of USU Software Asset Management

USU Software Asset Management Reviews (42)

Reviews

USU Software Asset Management Reviews (42)

4.5
42 reviews
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SH
Sergio H.
Principal Consultant
Mid-Market (51-1000 emp.)
"Exceptional Analysis and Customization, Exceeds Expectations"
5/5
What do you like best about USU Software Asset Management?

The depth and reliability of its analysis truly stand out, making this a product of exceptional quality. It is capable of processing and analyzing data thoroughly, and the tools provided for data ingestion are outstanding. I also value its responsiveness and flexibility, as it enables the creation of customized views tailored to specific requirements. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

So far, I haven't found anything to dislike. Everything has worked as expected, and I haven't encountered any problems. Honestly, I have no complaints about the product. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for your glowing review! We're thrilled to hear that USU has exceeded your expectations with its exceptional analysis capabilities and customization options. We're delighted that the tools for data ingestion have been outstanding and that you find the product responsive and flexible.

We're glad to hear that you haven't encountered any issues with USU and that it has become an essential resource for your management tasks. It's fantastic to hear that it's saving you time and streamlining your workflow with automated analysis tasks.

If you ever have any questions or need assistance with anything related to USU, please don't hesitate to reach out. We're here to help and support you every step of the way. Thank you for choosing USU!

DS
Darryl S.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Exceptional Reliability and Deep Analysis with Seamless RMM Integration"
5/5
What do you like best about USU Software Asset Management?

This monitoring platform delivers a consistent experience on both Mac and PC. The depth of its analysis, along with its overall reliability, is genuinely exceptional. I also appreciate that it can integrate with my RMM and pull the data I need. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

With this platform, I’m able to identify and recover unused software licenses. The features are exactly what we were looking for, and it fits our needs perfectly. I honestly don’t have anything negative to say—everything has worked smoothly and without any issues. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for your glowing review! We are thrilled to hear that you are enjoying the seamless experience and deep analysis capabilities of our platform. It's fantastic to know that USU is meeting your needs perfectly and helping you monitor the status of your computers effectively.

We are always here to support you, so please don't hesitate to reach out if you have any questions or need assistance. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional service. Thank you for choosing USU!

AH
Andrew H.
technical Consultant
Mid-Market (51-1000 emp.)
"Seamless Automation and Governance for Cloud Services"
5/5
What do you like best about USU Software Asset Management?

I appreciate how it brings together automation and governance. Its integration for monitoring and optimizing the use of SaaS and cloud services, like AWS and Azure, is also impressive. I have noticed significant and rapid improvements in these areas. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

The features have seamlessly met our requirements, working without any issues. It has been instrumental in helping us standardize and automate cloud provisioning across both hybrid and multicloud environments. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your positive experience with USU! We are thrilled to hear that our solution has helped streamline your operations, improve regulatory compliance, and boost confidence in managing cloud resources. It's fantastic to know that our automation and governance features have been instrumental in standardizing and optimizing your use of SaaS and cloud services. If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to support you every step of the way.

ZZ
Zara Z.
Corporate Services Manager
Small-Business (50 or fewer emp.)
"Robust License Management and Seamless Cloud Optimization"
4.5/5
What do you like best about USU Software Asset Management?

I am highly impressed by the robustness of this solution when it comes to managing complex licenses. Additionally, its integration for monitoring and optimizing the use of SaaS and cloud services, such as AWS and Azure, has demonstrated significant and swift improvement. This progress is essential for efficiently keeping rising costs under control in these environments. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

The primary issue I encounter is that the user experience (UX) is not always intuitive, since some parts of the interface could benefit from a visual refresh. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

We're glad to hear that you are impressed with our robust license management and cloud optimization capabilities. We appreciate your feedback about the user experience and will take it into consideration for future improvements.

CL
Carte L.
IT Asset Manager
Small-Business (50 or fewer emp.)
"Unmatched License Management and Cost Savings"
4.5/5
What do you like best about USU Software Asset Management?

I really appreciated how it can automatically apply usage metrics from top manufacturers to our inventory data. This feature is unmatched. I also enjoy managing remote desktop and contact center software licenses with it. USU does more than just count software licenses and installations—it also identifies underutilized licenses, allowing us to collect and reallocate them, which leads to budget savings. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

The initial setup was quite complicated and demanded a considerable investment of our internal resources. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your positive experience with USU! We're thrilled to hear that our license management features have been beneficial for your inventory data and cost savings. We understand that the initial setup may have been challenging, and we appreciate your feedback. We continuously strive to improve our onboarding process to make it more user-friendly. If you have any further questions or need assistance with USU, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing USU as your industry-standard asset management solution!

FD
Forrest D.
Tax Manager
Small-Business (50 or fewer emp.)
"Leading provider of software and services for IT management"
4.5/5
What do you like best about USU Software Asset Management?

I like it primarily because it is feature-rich, they really put effort into taking feedback into account and improving their product. I also like that although it requires a bit of effort, it can be customized to meet the needs of most organizations and their asset management requirements. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

The operation of USU, since we started using this platform, has been excellent. For some of the people without IT experience, it was a little overwhelming at first, but in a short time everyone adapted perfectly. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your positive experience with USU (formerly Aspera)! We are thrilled to hear that you appreciate our feature-rich software and our commitment to incorporating user feedback. We understand that the initial learning curve may have been overwhelming for some users, but we are glad to hear that everyone adapted quickly.

It's great to know that USU has been able to help you manage all your data sources in one place and customize the platform to meet your organization's specific needs. If you ever need further assistance or have any feedback to share, please don't hesitate to reach out. We are here to support you every step of the way.

VT
Vinay T.
Corporate Engineer
Small-Business (50 or fewer emp.)
"Excellent display of the linking status of using the device and the application"
4.5/5
What do you like best about USU Software Asset Management?

I really like the Easy App Integration feature. And I love that cumbersome tasks have been automated, greatly reducing the time and effort required for manual checks. It's a great place to have a good support system and be able to respond immediately. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

I would like to see the sorting and filtering features be easier to use. I would also like to see better quality control because sometimes the filters don't reflect or behave differently. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your positive experience with our Easy App Integration feature and the automation of tasks. We appreciate your feedback on the sorting and filtering features, and we will work on making them more user-friendly. Quality control is essential to us, and we will investigate the issues you mentioned with the filters. We are glad to hear that our tool has been beneficial in helping you manage installed items and accounts effectively. If you have any more suggestions or encounter any issues, please feel free to reach out to us. We are here to support you and ensure a seamless experience.

HR
Hudson R.
Systems Administrator
Small-Business (50 or fewer emp.)
"Fast and transparent update for the end user"
4.5/5
What do you like best about USU Software Asset Management?

Formerly Aspera is an amazing tool which helps to discover all the attributes like servers, IP addresses and all the details related to the servers. I also like that it is used in projects during sales phases to discover the client environment for solution design. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

I think it would be nice to have more disk storage. Also, the price may be a bit high for some small businesses. Apart from these two comments, I have nothing else to add, the tool does its job. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your positive feedback about USU (formerly Aspera)! We're thrilled to hear that you find it helpful in discovering server details and client environments. We appreciate your suggestions for more disk storage and pricing considerations for small businesses. Your input is valuable to us as we strive to improve our services. If you have any further feedback or need assistance, please feel free to reach out to us. We're here to help and ensure your experience with our tool remains positive.

AH
Amelle H.
Systems Administrator
Small-Business (50 or fewer emp.)
"Formerly Aspera is a very simple tool that provides us with all our assets in one place"
4.5/5
What do you like best about USU Software Asset Management?

I like that this tool makes it easy to use and track the lifecycle of our assets. And I love that the team is always on top of new features and announcements. Formerly Aspera has been a helpful tool to ensure everything stays organized and accounted for. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

I sometimes find that deployment takes a bit longer to reach production. And I find that the documentation could be more accurate and up-to-date for integrations and complex workflow development. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your feedback on USU (formerly Aspera). We're thrilled to hear that you find our tool easy to use and that it helps you track the lifecycle of your assets effectively. We appreciate your suggestions regarding deployment speed and documentation accuracy, and we will definitely look into improving these areas to enhance your experience further. It's fantastic to hear that USU (formerly Aspera) has been beneficial in organizing and accounting for your assets, providing flexibility and simplicity. If you have any specific concerns or need assistance with integrations or workflows, please feel free to reach out to our support team. We're here to help and ensure you get the most out of our tool. Thank you for choosing USU!

HT
Hoang T.
Responsable IT
Small-Business (50 or fewer emp.)
"It has a very attractive price on the market"
4.5/5
What do you like best about USU Software Asset Management?

I love that their agentless scanning capability is quite strong in capturing all the necessary information. I also like how you can drill down from the user profile to support and see what network they are connected to. Review collected by and hosted on G2.com.

What do you dislike about USU Software Asset Management?

I think the interface could be updated a bit and the control are not axactly intuitive. In addition, this tool requires administrator-level privileges to collect information, which creates security issues. Review collected by and hosted on G2.com.

Response from Jillian Bamforth of USU Software Asset Management

Thank you for sharing your feedback on USU (formerly Aspera). We're thrilled to hear that you find the agentless scanning capability strong and the ability to drill down to user profiles helpful. We appreciate your input on the interface and control aspects and understand the importance of intuitive design. Your concern about administrator-level privileges is duly noted, and we are continuously working to enhance security measures. We're glad to hear that USU (formerly Aspera) is solving problems for you by providing real-time information retrieval and being a powerful system for device information. If you have any further suggestions or need assistance, please feel free to reach out. Thank you for choosing USU!